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Nice location; excellent staff; good breakfast; good value Limited parking space
We were very impressed by the building style of this hotel as it has been built 500 years ago. At the same time we could enjoy of all needed comfort and the kind receiving by the hotel owner.
I like the design of this hotel and its location at the lake. also kitchen was great! It was a little bit cold at the room, but as we were tired we didn't ask to improve it
The owner, lively charming, spoke good English. And the restaurant on site, which was very good indeed. We thouhg that it was expensive, but after a couple of disatrous experiences elsewhere, realised that Switzerland is expensive, and the little place was good value. To our surpirse, our room was not en suite - there was a sink and a shower in the room, but toilets were at the end of the corridor - as the place was empty the first two nights, it was OK, but not what I expected. I shall check the website again to see if it is quite clear what one is getting. There may have been rooms with toilets; I chose a street view rather than a lake view.... so that may have been it!
Relaxing environment. No push, no rush. Nice, easy-going village environment.
Friendly - read my comment about late arrival and kitchen staff stayed for us ! Food creative and excellent.
nice location and property, great view
It was perfect. Decor outstanding. Quiet, charming. Excellent food and service. Lovely locale. I feel like I have found a true gem and look forward to returning to Danilo and Sibylle's care again. In fact in future I would stay there in the delightful quiet before flying out of Zurich, knowing that it's only an hour and a half from the airport. Truly exceptional and now one of my two favorite inns in Switzerland. No signage in village to help us find the hotel.
The rooms were nice and good shape, design did fit the several hundred years old house style. The dining room was very nice and food in the restaurant delicious. Also the breakfast was perfect for us (do not like to have sausages for breakfast). Location was good for one day ski trips e.g. to Klosters or Laax. Nearest ski slopes were just in five minutes drive up the hill. The personnel was very friendly and really made our stay very nice.
Very romantic bulding. That I had to live the hotel.
Very good hotel, easy reachable from the station (about 7 min walk). Hotel is kept with great accuracy and I'd say love. It's very cosy, in all details. Restaurant quite expensive but very good, the food is excellent, you'll never regret.
Tje food was fabulous.I have stayed here before and that is why I returned.
Very charming location.
This is a very cute romantic Switzerland Hotel. It was everything we were looking for and the location is perfect. Right in the middle of all the activity. Easy to find
We wanted to enjoy the region, staying in a comfortable, family run hotel Would not like to stay in a room facing the square during high season, due to noise
Both restaurants were good. We had a junior suite which was delightful. Staff were outstandingly helpful.
The staff was great - Room was very clean had plenty of room and had avery adequate bathroom - staff was great and ease of walking to the action spots was great - the hotel has a history of excellence - Can't beat the value for the price- We had a drink in the lower dining room and noticed an abundance of flies - the hotel definitely needs to address this issue
Appenzell is a typical Swiss town. Ideal for a romantic quiet stay. Lots of Swiss shopping.
Excellent restaurant, nice accommodations very close to shopping area, staff very helpful Stating that you were only 10 min from railroad station was not accurate for anyone with luggage--I wish you had told us how to call you to meet us at the railroad station--lady at kiosk didn't speak English
THe hotel is like a ski lodge, so rooms and bathrooms are spacious. Rooms are clean and the hotel has a nice restaurant. The ski area and hiking trails are within walking distance. Very beautiful area.
Very good hotel for relaxing ,nice location and very frindly staff
The hotel staff and management were very caring and efficient and the food was excellant.
We could not have picked a better place to stay for our first night in Europe. Staff, facitlities, location were all a 10+++ . I have already recommended Hotel Santis to friends. We will stay again. Auf Deutsch, Alles war ausgezeichnet. Ich würde hier wieder ohne Zögern bleiben!
The location of the hotel, the staff was outstanding and very helpful, the restaurant was excellent and the amenities were very useful
Friendly staff. Breakfast was pretty good. Kids room was old and depressing. Like all of Switzerland, it is very expensive
The Availability and willingless of manager and staff to assist you in every possible way even on matters beyond their duty and obligation
Nice veiw, nera the road but quite, nice and clean rooms.
The Hotel mamager and employee's could not have been more helpful; truely wonderful service and attention to detail. The rooms were clean, comfortable and welcoming. It was the best evening meal I have had in 4 years in Switzerland. Great facilities and I look forward to returning again soon!!! Thanks so much Anne-Marie Connor :-)
Good location with beautiful scenery Card machine was out of order. so we have to pay as a cash and the man in the front gave us a bad currency exchange rate of Euro 1:1.4 CHF, which is 0.1 lower than nomal rate.
In general, a good hotel in the old style of Switzerland, with nice rooms, recently refurbished, lovely bathroom, nice flat tv and good breakfast. Staff was really nice too. Free parking not really close to hotel and no free internet.
Clean, well-run hotel, friendly helpful staff, decent breakfast. It's right in the middle of the absurdly pretty town of Appenzell a few minutes' walk from the station. With superb Swiss public transport, it would be a good base to explore the area.
excellent reception staff and view from balcony pillows
diner , and sleeping no
2 rooms were booked only one room was available. One room was arranged for in another hotel nearby upon our arrival.
good situation, face to zurich lake. delicious fresh fish bath tube is too high, and without curtain
This was a good, modern Swiss hotel. The location was lovely--on a causeway in the middle of Lake Zurich. Their restaurant (very good) is right on the waterfront with terrific views of the lake and mountains. The man at the desk was very helpful in giving us directions to the Zurich airport.
Exellent place out of town, but near enough
Excellent location in the lake, not far from zurich, close to many attractive villages, excellent train communication, very helpfull personel.
Great hotel and fantastic restaurant. Serving fresh fish directly from the lake. Everything perfect. Thanks for a wonderful evening. Nothing you can fault the hotel on.
The location was beautiful and convenient to other spots around Lake Zurich. The hotel's restaurant was very expensive so we ended up eating in restaurants in Rapperswil.
The hotel is in a very nice place, with direct access to the lake, with a garden and a restaurant with amazing view. Unfortunately the weather conditions always make the difference. Sometimes the restaurant on the lake is busy for happenings or marriage. Ask before. The breakfast is poor and not adapt to the hotel level and price.
the friendly and warm welcome of the reception staff the room was next to the lift and it was rather noisy. Furthermore, the wooden floor
The location, the historic architecture and fittings, the food, the very friendly and helpful staff and the general air of welcome and relaxation. My only minor gripe would be that the pillow was thin and as I normally sleep with two pillows that would have been a welcome option.
The woman working the desk was so hospitable--uncommon in Switzerland! It was a reasonable walk to the train station, which takes to you area where you can take the cable car to Ebenalp (fantastic hiking for those in moderately good shape or alternatively a nice place to have a picnic) the price. breakfast wasn't amazing, but decent. If this room were priced at 120, it would be unbeatable!
The welcoming and helpful manner of all the people at the hotel as well as its situation for the sort of holiday we were seeking. No
Nice hotel but the price was a bit steep even compared to Sankt Moritz.
Well located. Very helpful and nice staff
We arrived in the midst of a town festival. The town is charming and the hotel is right in the middle of everything. Very charming place, wish we had more time to explore the picturesque area.
Prime location in Appenzell; nicely designed rooms, decent cuisine, friendly staff, typical local atmosphere Not applicable
The location was excellent and the staff were quite friendly, though clearly put out that we didn't eat in the restaurant. The TV didn't really work and a fair amount of noise came into the room from outside.
Very good location. Very nice staff. Relatively cheap.
well located in the center of the old town, next to the lake. Room with enough space for a weekend stay, clean. breakfast buffet very basic
Great location, friendly, helpful staff, lovely breakfast. Great restaurants nearby We were above Macdonalds which was noisy in the evening when trying to sleep.
The character of the room, the location of the hotel in a beautiful town next to a spectacular lake. Breakfast was not to the international standards that the price of the hotel suggests.
Staff were very friendly and helpful. Food was good, choice at breakfast was slightly limited but this is only a minor quible. The rooms were modern, comfortable and clean. The water park was great and overall I think this is a very good hotel and a great all round package for a family. The only slight issue could be location, the hotel is about a 10 minute car or bus journey from the centre of St Gallen so you are not within easy walking distance of anything else other than the waterpark and a cinema but for us and I think most people this is not a problem, especially as the parking at the hotel is free and there is a bus stop right outside the hotel.
Closenes and proximity to the water park and the shopping mall.
athmosephere and cleaness