Basics
Services and conveniences
Dining
Accessibility and suitability
General
Bathroom
Health and safety
Pool and spa
Media and entertainment
Outdoor
Laundry
Bedroom
Parking and transportation
Workspace
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's amenities?
The hotel offers a range of amenities including a sauna, indoor pool, and personalized services such as express check-in, concierge, and 24-hour room service.
What practical information should I know about parking at the hotel?
Parking is available at the hotel with a charge, providing convenient access for guests.
How is the food quality at the hotel?
Guests can enjoy excellent breakfast options and a popular on-site restaurant, Heights, as well as various bars and cafés in the surrounding area.
What can I expect in terms of cleanliness and customer service?
The hotel provides daily housekeeping, and guests can expect friendly and helpful staff, with some guests noting exceptional service and others mentioning areas for improvement.
When is the best time to visit the hotel?
The hotel is located in a popular shopping area and is ideal for visits during the low season in January or the high season in June, offering a comfortable and enjoyable stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the castle comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances, especially on Saturday nights. Light sleepers may want to request a room away from potential sources of noise.
Check for Early Check-in
Guests appreciated the hotel's flexibility with early check-in, especially for those arriving on early flights. It might be worth inquiring about this option when booking.
Parking Considerations
While the hotel offers parking, guests noted that spaces were limited and came with an additional charge. It's advisable to confirm parking availability in advance.
Explore Nearby Dining Options
Guests enjoyed the variety of restaurants and cafes in the area. Consider exploring the dining options nearby for a taste of local cuisine.
Room Comfort and Temperature
Some guests mentioned issues with room temperature and air conditioning. It might be helpful to inquire about room temperature control and air conditioning availability.
Take Advantage of the Pool and Sauna
Guests appreciated the hotel's pool and sauna facilities, highlighting them as enjoyable amenities to unwind after a day of exploring the city.
Consider Room Upgrades
Guests who received room upgrades were pleased with the experience. Inquiring about potential upgrades during the booking process could enhance the overall stay.
Accessibility Considerations
Some guests noted challenges with the hotel's elevators and heating system. Guests with mobility concerns may want to inquire about accessibility features and room locations.
Engage with Friendly Staff
Numerous guests praised the hotel staff for their friendliness and helpfulness. Engaging with the staff for recommendations and assistance can enhance the overall experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | August | $412 | $391 |
Cheapest month to stay with an average 64% drop in price. | Most expensive month to stay with an average 77% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.0 | 0.3 mi | Edinburgh Turnhouse | 6.8 mi |