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|"The staff was very friendly and accommodating!"||(in 6 reviews)|
|"Big run, nice hot tub."||(in 7 reviews)|
|"Disgusting the room was dirty nasty."||(in 36 reviews)|
|"Room was dirty and sheets were stained"||(in 3 reviews)|
|"The pool room is a joke, disaster, and disgusting"||(in 9 reviews)|
Time of year
Show reviews that mention
|dirty room||in 88 reviews|
|clean room||in 68 reviews|
|jacuzzi||in 27 reviews|
|staff members||in 20 reviews|
|towels in room||in 18 reviews|
|stained linens||in 8 reviews|
|bed bugs||in 6 reviews|
|great location||in 4 reviews|
|metal spring||in 2 reviews|
|overgrown grass||in 2 reviews|
doors broken,shower ripped up, moldy,doors badlydamaged
The room was very large.,,,honeymoon suite
Old deco ...old linen and old appliances
They have me the wrong room at first, the place looked like the projects, staff where not professional.
The pool suite has a fireplace, microwave, minifridechops, water&coke for free, free adult movies on 1 channel&tv with Dish&a decent screen, a decent sized Jauzzi tub in all the rooms I think&our room had an inground pool.. BUT (see below)-
They obviously didn't clean thoroughly, I found chips on the cement by the pool, someone's glasses&earrings in the room, loose tiles, very cold pool room&water temperature wasnt warm enough even tho we called TWICE to request&reming them to make sure it would be heated properly for use as it was cold lasttime&we couldn't really even use it which is the WHOLE POINT IS THIS OVERPRICED ROOM! BUT THE WORST was they had NO HOT WATER THIS TIME!!!! No Jacuzzi usage due to no hot water-i mean we were not even able to use the shower!!! We called 3 times from our room about this&each time an excuse to wait&try again, or then it was the maintaince man is going to work on it try in the morning.. WELL THAT MEANS WE SPENT $286.35 to sit in a dirty room with a fireplace(if u had firewood!)&no warm/hot water so u cant use ANYTHING IN THE ROOM U PAID EXTRA FOR. THEY DIDN'T EVEN WANT TO GIVE A REFUND, &ALL I was given was a number for the owner WHO CLAIMED HE WASN'T THE OWNER!!?? Finally the deskguy who was a loud Indian guy&I had trouble even understanding, called me& told me to come back, luckily I was STILL even in the area! I went back& this WHOLE TIME I was trying to rational with the guy consumer to.consumer, worker to worker about how UNFAIR this was&that I should at least get a free night in the future to come back when everything's working properly since I paid all that hardearned money&didn't get to use a thing! So he first offered only $100 then took that back&started with the "u gotta talk to the boss"thing again..but finally he SUPRISINGLY said he'd give a FULL REFUND! -BUT THEN he didn't have enough cash in the drawer.. oh boy..yeah this happened. So finally after him trying to say he could put it on my debit&me saying I never paid with the debit I used cash- so he could've refund me like that, even tho I 1st booked it&held the room with the card, tho when I got there I paid cash instead- he had to borrow the full amount from HIS WIFE to pay me!! Lol, I kno.I kno. But I was happy I got all my money after all this unprofessional bull. Apparently there were lots of unhappy customers, because at least 2 complained while we were attempting to check out&we saw reviews about this place BEFORE we booked that we should've listened too.
Private swimming pool ;)
Too many mirrors in room.
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Most Popular Landmarks
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