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People and staff are friendly and easy going.Will come again next time.Food was good but too much,i think need to do a la carte for dinner but hotel was amazing.Thanks Vishal.. No complain we have enjoy our stay......
food was good. staff were frendly. good value for money. swimming pool a bit small. kids swimming play area not working. water in the jukuzee wasnt the cleanest. shower in the room wasnt great.
Staff were excellent. Location is great. Parking in the carpark can be tricky
breakfast. ask for room with view stuck around the back there was no timetable for bankholidays
Just stayed for B/B.Hence not qualified to tick many of above boxes. Reception was excellent. Restaurant staff very friendly and helpful.
Although my stay was short i found the staff to be very obliging and helpful. The room was spacious and comfortable..the price was very reasonable. I will stay here again
The staff were very helpful, the night porter organised an early breakfast, and when our motorbikes were blocked in by a trespassing car they found the owner and had it moved so we could catch our ferry. Reception lent us an umbrella for the driving rain. We stayed during the blues festival weekend which was brilliant. We didn't have time to do anything other than sleep in the room for a few hours
Great location next to the River Slaney. Good entertainment every evening. Good to have Wi Fi in the room. Breakfast was very good and all staff in the hotel were very polite and helpful.
Hotel as clean and comfortable. Staff were very helpful especially when I was late for breakfast! My room was at the front of the Hotel bordering onto a narrow but busy street and close to a loud nightclub/bar. I found it very noisy and it was difficult to sleep
the staff are lovely no
nothing much i like traceys as far as the night life is concerned its great but the condition of the room i stayed in was very poor it did not look or feel very clean and i woke up with a stiff neck that kept going into spasam for 3 days after i put this down to the pillows as they were very flat. just the condition of the room,my brother stayed in the room next door and also said the rooms were very bad.
The receptionist, bar staff and dining room staff were very polite and friendly. It does not have double glazing therefore the street noise factor was a problem.
Despit its quite large size and catering for touring coach parties there was still a feel of being amonst locals . It did not have the "cocooned" feeling that some hotels have, where it is hard to tell if you are in Singapore or Seattle. The Bar and hotel in general ha dits own identity. The staff managed to make it feel as intimate as a smallhotel or almost a B&B which I greatly enjoyed. All staff were extremely good. They worked hard but took time to be attentive. It is rare to find proplr who cav do both Nothing
food was excelent,entertainment in lounge was excelent
The room was very good Hotel clean and tidy Staff helpful The waiting staff and the food was not up to standard. waited for over 20 mins and waiting staff did not take dessert order left
the bed was very confortabale, very impressive foyer and bar. did not get to use the spa. breakfast was appalling, the kind of breakfast you would expect to find in a cheap run down cafe in a side street. on offer was canned fruit, pre made pastries, deep fried suages and greasy eggs. this was after having the pleasure to queue. .. wet room shower, will never use one again. room was was very small, felt like a college room. staff need a face a lift.
We had very nice experience. No complaints everything was a high standard. Will go again.
Very disappointing stay. Room was not nice and although I requested a quiet room was given an extremely noisey room. Got no sleep at all....loud shout and talking till 6 am. Would not stay at this hotel again
Parking,Facilities,Bar,Rooms, Location, Design, Cleanliness, Food,
Value for money
Staff were exceptional, seemed to genuinely care about their guests. There are no real rooms with great views due to the surroundings of the hotel. However it makes up for that in many ways, fantastic facilities, best location right in town centre, very good service...
Nice modern hotel with good facilities. Staff were very slow at breakfast time. we had to wait close to 15 minutes for apot of tea and toast and had to ask at least twice for it. I complained to the GM, who apologised and things were rectified promptly.
I thought the hotel was fine, i didnt think it meet it standards as a 4* would stay there again but wouldnt rush back??
We stayed at Whites to attend the 59th Wexford Opera Festival. The hotel is excellent and the staff friendly and efficient. This is a terrific adjunct to the world famous and highly rated opera festival. It must be remembered that the rates go up considerably during the festival which is a pity!
I like the location and the design of the rooms. Also i like the fact it had music both nights. I did not like the way the lifts worked. Also the room we were allocated was so far away from the lift.
noise on the bar, however there were a number of pre-christmas parties so I suppose some noise could be expected - but not at 5.00am
The hospitality at reception, the lovely atmosphere in the Bar and hotel itself, the beautiful food and the facilities. The fact that that when we went up to bed at 12 midnight the room was freezing cold as the heating was off and the same throughout the night and in the morning which made it unpleasant.
Great food, friendly staff, great facilities (lovely spa and swimming pool) Very dirty cups in the bedroom
We enjoyed the relaxed atmosphere, the very good service and the very courteous staff. There was inadequate space for clothes in the bedroom and the bathroom did not have enough space around the wash handbasin to accomodate the toiletries.
The staff were exellent, the food was good
Everyone was so helpful, our room was really lovely cant wait to return, without the snow!
Friendliness of Staff need a Taxi to get into town
i use this hotel as it is ideally situated to catch the early ferry to fishguard good service and fod
There was nothing that I did not like.
The receptionist greeted my wife and I by saying 'welcome here again'! She remembered us from our last one night stay in April. Very impressive!
Staff were very nice ... clean spacious rooms...taxi service could ring anytime abit away from the town but taxi's on call
proximity to Rosslare no early breakfast arrangements
Hotel very accessable to many interesting areas I think there should be a curfew on children at night-time. They were allowed to run around until after mid-night making it very hard to relax and listen to the music provided.
The staff were very friendly. The price was great for the quality of service ie rooms were very clean and up to our expectations. The leisure centre is great,good size gym,pool, sauna steam room jacuzzi and changing room facilities has under floor heating. Loved the food really nice and reasonable price breakfast lunch and dinner. Very accomadting for families we'd a 6yr old with us. Would definitely return to this hotel. When travelling we didn't realise it's situated on other side of new ross almost near wexford town. So our journey there took about an hour longer than return journey. Foolow signs for wexford town fron enniscorthy and not the New Ross signs. The matress in our bed needed replacing but still slept fine.
Friendly Staff, Hotel Excellent
The leisure centre was good.the bedroom was spacious and the bed comfortable,The hotel was basic and clean. There were a lot of children staying in hotel on the night we stayed and I am sure that it was great for parents to keep them up very late . There was no way we would have dinner there and had to go elsewhere for a drink that night.It was the end of the halloween break
friendly staff the leisure centre is lovely 2 particular members of staff shone they were the 2 night reception guys really helpful and friendly although we didnt book an inclusive package we did eat in hotel and food and service was brill will definately come back and will recommend to my friends.
Good helpful staff. Location to town and county. Entertainment on bot nights we stayed En-Suite bathroom needs refurbishment
The hotel was extremely busy and perhaps a little overcrowded
The extremely helpful evening "man in charge" on the night of 5/11/10. The Thai server on the morning of 6/11/10. Personable and friendly. At departure, the elevator stuck between floors 1-2. The alarm finally attracted help. Other than a "We're sorry," there was no effort to provide another nights lodging, pay for taxi to town, or reimburse us.
beautiful spacious room, very relaxing
The spa facilities were fabulous, one of the best ive experienced. Also the self catering apartments were very modern and in the most part very functional The hotel is advertised as a family option, but i would definitly challenge this. The apartments did not have a high chair and when we requested one the hotel did not have any. We had problems with our t.v. from the first night, and as we were travelling with young children a television that works was a must. This was reported repeatedly and one staff member was rude enough to tell us there was no problem. This was not addresssed throughout our stay. The hotel does not have anything to offer a family apart from nice surroundings. Althought there is a good playground on the grounds it does appear to be part of a housing estate.
Lovely hotel, great spa facilities, beautiful grounds. Don't eat there!!!!!! Food was enormously expensive and nothing special. Breakfast was horrible. Drinks were too expensive.
The fantastic accommodation and the Spa. It was excellent and the staff were very nice.
restaurant, bedroom and associated facilities monotonous 'piped' music in restaurant/bar/lounge
The hotel was wonderful. The staff very pleasant, the bed so comfortable I did not want to leave it! The swimming pool and spa perfect. The heated pool was heaven. The Irish breakfast magnificent! would definitely visit again Perhaps more lighting in the corridors!
good location although a bit difficult to find, nice clean comfortable room, excellent spa facilities, friendly staff, nice location within walk of the beach. food very expensive and little choice
perfect relaxed weekend, a must
My wife could not get into the bath. She has a very bad Knee and the bath was to big to get into. A walki in shower would be best.
The staff were very friendly and helpful. The facilities were excellent. When we arrived for check in at 3.30 our room was still not ready and we still had to leave the room at 11.00 the next morning.
within walking distance of town center - very friendly and competent staff at the reception - ample parking
Meal in the restaurant very good and good VFM. Room clean and tidy with all the facilities required except tv (see next box) For a 4 star hotel I would have expected better service on the TV ie Sky Sports etc with movie channels.Room on arrival very cold A/C off, had to turn on.Wanted breakfast in bed ,tried to book at reception , told to use card on door of room. No card on door.
No Faults with the hotel spot on
The service was outstanding. rooms on the 4th floor. Dingy, smelly.... changed to a room on the 1st floor which was lovely
Very friendly and welcoming staff
The relaxed atmosphere. The convienience to the town centre. Ease of access from main through routes. Having to leave and go home!
Staff were fantastic, room was beautiful. Food delicious. Fast service & great entertainment
Comfort after a days work, relaxed manner.
Second room was much better with a sea view - parking convenient. As we booked in January 2007, I think they could have allocated a better room to us in the first place so we did not have to complain and change rooms. Hotel a bit dull.
Friendly staff, reasonable rates, and an excellent location for exploring the Wexford/Carlow/Wicklow countryside. Also the proximity of the Golf Course makes it very attractive to golfers.
Room was good Breakfast was the best I have had in any recent Hotel Stay
Breakfast available until midday
The hotel is high class and with a spa center in it .-) The price for such a hotel was very low. none
Friendliness of staff.
Friendly staff, good food, comfortable bed Only small bottles of shower gel
the food and service was very good i did not like the young children running around the bar at 11.45pm
Staff were very pleasant. Rooms were spotless and pub grub excellent.
The breakfast had everything you could possible want
The very friendly staff, warm atmosphere and fantastic food.
Our room was total luxury and I can not fault it. Breakfast was a fantastic experience but is only served between 8.30and 9.30 and there's no provision to order it to your room. Set on a working farm it is totally rural with fantastic countryside. I feel it is marketed as a hotel when it is in fact a VERY beautiful Guesthouse B&B with a family of young children living there. Still stunning and hard to fault.