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Having stayed many times before we were disappointed this time with our stay.The main reason being the location of th room which was too distant from the lift/staircase when we had advised on booking we were travelling,as usual, with 2 small dogs and expected to be placed near easy access to the outside for obvious reasons.We had no help with our bags on arrival and departure See above.
the decor of the room. Very comfortable. Staff very friendly and helpful. Lovely to be close to Chartres cathedral.
The location was excellent and the charming, helpful staff even better. Brilliantly quick in responding to requests - eg sofa bed made up for our daughter and extra towels and pillows. Room large, light and bed enormous but still plenty of room to move around. Terrific brasserie food and waiters. Traditional decor but modern touches so not at all fuddy-duddy. Lovely welcome for our three year old which isn't always the case in France! Nothing!
Wonderful location! Walking distance to important sites in Orleans. Very helpful staff.
The suite was lovely, spacious and beautifuly designed. The location was absolutely perfect, walking distance to the cathedral and to the center.
I found staff to be very helpful and polite - from reception to dining room. My wife loved the spa bath.
Fantastic hotel, great staff complete luxury and comfort. Nicely old fashioned designed rooms with lots of space. Do not forget do stop by the cozy, stylish hotel bar - and the restaurant is real treat... The hotel does have a parking area seemingly 200 meters away - otherwise use the public parking on the square but € 20/night.
Location close to the centre of Chartres
Access was difficult, road works in the area meant diversions. Parking was not easy.
Wonderful restaurant and a very well appointed room.
The staff could not have been more helpful - getting my car which was parked nearby when I checked in, giving directions, pointing our the light show of summer, which turned out to be spectacular.. It's an old building and a bit faded in part. Not enough plugs for charging all the things we need to charge these days, but that is common in older hotels.
It was vwell located within the cathedral site Breakfast was ok but not worth the money
Good location near station. No onsite parking and but of an odd traffic pattern but parking setup at walking distance garage was OK. Courteous staff. Smell from bathroom in room. Room pretty basic for price but not much option apparent in Chartres.
Nice location, quiet, possibility to leave luggage. There was some strange liquid dropping in the bathroom.
Excellent central location, directly opposite SNCF station and within 5 minutes walk of cathedral. Good sized room with decent shower. Car Park name on directions has now changed. Car Park is now called La Gare
Close to Chartres cathedral is a plus
Chartres is a very walkable town and this hotel was within walking distance of a main shopping area and the cathedral. This hotel is located near the main train station which draws a large number of undesirable people. We did not feel completely safe in this area walking with a toddler in tow.
Proximity to city centre and railway station Staff could have been more welcoming
The hd tv! Really noisy on friday and saturday nights...bed was fine...pillow was lumpy. everything was clean yet I still felt kinda sketchy about the whole thing. the only thing this hotel had going for it was the location....RIGHT Across the street from the train station and like 5 mins away from Chartres cathedral.
Yes, absolutely No
tranquility, near to centre of the city
very good for an overnight stop surprised that WIFI was not free
Good food, spacious room, quieter than a city centre hotel. Have stayed at various hotels in the Novotel Group and know that their standards are good and can be relied on.
The spacious areas and the relaxed atmosphere
Cyril was very helpful and attentive to me as I had my leg in plaster and needed extra help.
Menu very good The hotel corridors smelt very strongly of cigarette smoke which we found obnoxious.
comfortable bed, clean surroundings.
We were very satisfied with this hotel. The room was quiet, clean and the bed was very comfortable.
The hotel was first class. I was very pleased with every aspect of this facility. The roads going to the hotel are a little complicated. (Use a good map surch engine)
Everything ok, wifi and gym
Good location for visiting Chartres cathedral (sadly being seriously renovated). Hotel has character and staff are friendly and parking is secure.
Clean room, comfortable, ac, good shower, easy to get to places by foot. Staff was busy with tour groups. Breakfast was not included. You had to pay for parking.
good breakfast buffet, parking in a closed hotel area with fair price (€ 8,-), only five minutes walk to the town center (cathedral) our room (side to the railway station) was a little bit noisy, in the hotel corridors it smells like "toilet cleaner"
A good city location for an above average quality of hotel,it was well worth paying the extra tariff to stay in a very clean enviroment with a very helpful manager.The internet came free of charge and the private car parking at a small cost was secure ,although we did not have time for breakfast it looked very appertising and fresh.
Very convenient for city centre. very good for overnight stay.
Easy to find, central, parking and ok restaurant. Reception area large but lacks atmosphere. Separate lounge/cocktail bar could help.
Good location, friendly & helpful staff, and pleasant surroundings NO
Friendly helpfull staff, good value and a decent breakfast. The bathroom in our room was excellent and well fitted out. The room althugh adequate was a little cramped
It was lovely, staff was friendly and helpful. Nice low key hotel. Good sized room, free internet. Liked everything
secure parking on site, proximity to centre - easily walkable. nothing
Clean, modern and efficiently run. Restaurant very handy for our one night stopover on way from South of France to Calais and the food was excellent. French menu was not very well translated into English but it gave us a good laugh!
Location. Air conditioning is regulated by hotel stuff and it was too hot for me in the room.
close to motorway as we only stayed overnight
we were very happy with the services and restaurant - the hotel and staff proved to be everything we needed and wanted and expected. THank you
The room was comfortable and the staff pleasant. The staff spoke English which was a nice touch considering my pathetic attempt at French. The food was very good, probably a little upmarket for me, but we treated ourselves. The bed was the best I've slept in. Because it was on an out of town site we were restricted to eating and drinking at the hotel, which made a cheap room very expensive. On our second visit we drove into town for dinner.
Good stopover on our drive to Spain. Signposting has improved since earlier reviews. Helpful staff.
Ndew hotel, very nice staff, the shower was fantastic.
Very Clean & Fresh Restaurant
The hotel was very fresh and spacious, a suprise for the price. There was nothing to dislike.
Being familiar with French roadside budget hotels I was fearing the worst and ended up being entirely pleasantly surprised by the accomodation, the room, the friendliness of the staff etc. Nothing
The location, the staff,the hotel ambience No porter available for luggage to room, parking arrangements, no english tv other than bbc world
the position of the hotel was excellent. Lovely rooms, good service.
The room was spacious and the decoration was stylish and refined; the kettle, tea and coffee were most welcome. My wife and I thoroughly enjoyed a quiet, restful weekend with long walks in the park of the chateau. everything was fine!
Hotel was generally very clean and staff were very helpful Parking facilities were not 'onsite' and subject to frequent unavailability.
The hotel has a wonderful location across from the chateau and tourist information in a very quaint town and building. This is the cleanest hotel I have ever seen, the air is incredibly fresh and the rooms spotless! Wonderful breakfast too!
The location is perfect to visit the wonderful castle (it's just across the street) and also to go shopping or eating. It was silent, clean, comfortable, with a nice mini-bar and coffee/tea set. We chose the hotel to stay for one night and continue our trip, but we found it so nice that we decided to stay one more night. The staff was also very kind to allow us to have our bikes in their depots (so we could feel safer by not leaving them attached to our car). There is a public parking just in front, but also there are more parkings all around the area (we had no problems since we stayed during the weekend, but it seems that Tuesdays and Fridays it's forbidden to park because of the street market)
Great place, fantatstic location right at the Chateaux
A great hotel in a lovely town, a nice relaxing experience.we will come again
Clean room, English speaking receptionist,staff generally polite and helpful No restaurant and only a very limited menu. Wine not served by the bottle with the meal, we were forced to buy it by the glass, very expensive.
Spacious well appointed warm spotlessly clean Nothing
Wonderfull setting , comfortable room The food was excellent with an extensive wine list, however it was very expensive.
The restaurant had a good ambiance and good food, although we did have to wait 30 minutes before getting any attention. We were placed in an annex to the main hotel (this was not clear from our booking) and then at 07:30 the hotel started loading laundry into a truck directly below our bedroom window.
The restaurant service Was very very very ineficient And we wait one hour after sieting to be atended.
The beauty of the buildings and grounds Three flights of stairs to climb to the room
Oustanding facility Concierge could be more helpful in arranging activities
Ambiance both internal and external The restaurant did not do justice to the hotel - being only a little more than adequate whilst the Hotel was substantialy more than adequate.
a beautiful chateau a wonderful stay
The Chateau was a unique experience, which was exactly what we were looking for on our trip. It was very well maintained and the rooms were spacious. The proximity to Paris was key for our trip.
Exterior outside is excellent. The room for double is bad. Double room in this hotel are in poor location (attic) .The money I have paid 275 euro is not worth for the room like this.
The walk around the lake. the view from the room. No proper shower-only hand held.
Delightful setting. Beautiful hotel with great staff. Good facilities. None
Very Individually French - lovely warm atmosphere - many unique features - very comfprtable - excellent breakfast - other good restaurants very close
Lovely hotel... Nothing to much trouble.. Everything worked ...loads of hot water ..good position.. Good food.. Owner was away his mother made us feel very welcome and at home... None
It has character, charm and perfect location
We stayed for two nights with a view to visiting the cathedral and old town at our leisure, so the location was ideal. The hotel is of interesting character, where uneven floors and doors which don't quite fit properly are all part of its quirky charm. Our room, Les Louis, was warm and comfortable, with a novel shower and a surprise kitchenette in a cupboard. Internet access was fine. We were given a friendly reception by the proprietor, and we enjoyed reasonably priced, unpretentious meals on both evenings. A plentiful, traditional breakfast was served. On arrival, we had to unblock the sink in the bathroom. The lighting was dim, making it difficult to read. Not the hotel's fault, but parking is at a premium in Chartres. We could possibly have used the nearby underground car-park, at the hotel's expense, but chose not to risk it because of our vehicle's height. Luckily, we found a space just outside, but feeding the meter was not cheap.
Interesting decor, comfortable bed. Very close to cathedral No tea/coffee facilities or glasses. No soap or shampoo.
Great location, excellent room, very good breakfast, value for money. But see below. We booked a room for the night of 16 December 2010. We went out to dinner in the evening. When we returned, at about 9.30pm, the hotel was locked and there was nobody there. It transpired that we were the only residents and the staff had left for the night. It was raining very hard and extremely cold. After much banging at the front door, which was fruitless, we went to a neighbouring restaurant. An extremely pleasant young man there (at Le Bistrot de la Cathedrale) contacted the Parvis staff who told him we should use our room key. Long story short, the key did not work. Finally the staff member turned up and let us in, acknowledging that it was the front door lock which did not work. It was by now sub-zero temperature. Not happy.
Quirky hotel but really good. Great central Chartres location. Great room. Excellent food, we had lunch, dinner & breakfast. Parking is an issue but definitely worth the hassle for the location.
Excellent location, small and friendly hotel
Excellent staff and management.
Excellent friendly staff. Lovely location right in the centre of Chartres old town. Great breakfast and evening meal also. Parking permit is given for parking. Car park is a walk away but it is definately worth the short 3 minute walk.
Good location on main raod route. Businesslike and efficient. Good breakfast!
Staff were excellent, friendly and helpfull. Everything was very smooth from booking in to booking out. Not very well signposted from main road.
Comfortable room - with all the facilities required - clean bathroom - quiet room - very nice The noise in the corridor was bad due to people coming in at all hours of the night - it seems a shame when the room itself is so quiet.
location and quiet No tea coffee making facilities in the room. My debit card was pre-charged and I wanted to pay in cash thus avoiding a bad exchange rate.
Nice clean modern hotel with friendly reception staff The room was very hot, despite air conditioning, in the night we couldn't sleep because it was so hot and asked someone to come up to the room to check it was working properly, they just said all was as it should be despite the fact that we were all so hot.
Very easy to locate and close to main autoroute. Junior suites offer plenty of room for a family and at a very good rate. Children were not charged for breakfast which whilst a typical continental buffet was better than many in such chain hotels.
We were unable to access the wifi service. It was not only disappointing but difficult as we needed to make important business contacts.
Nice breakfast though quite expensive. Room very small and no tea/coffee making facilities or air con
I am english. I thought that it was a good hotel and very good food the dirty babies nappy that we found under the bed!
visited The cathedral and town no
Restaurant was very good for grade/standard of hotel Exceptionally in early houtrs noisy due to location next to busy road
Staff were excellent, very helpful and thoughtful. Accommodation was good ~ Stairs a little difficult for those with slight physical disabilities who are mobile. Access to Chartres had to be by vehicle.
Stopping off on route to the sun
The staff was really friendly and helpfull and the location is good if you are by car otherwise it is quite far from the city centre and I didn't see any public transport in the neighbourhood Breakfast was quite expensive for what they offered...
Ease of parking. Location. Quite a way out of town and not really walkable.
Tea making facilities in rooms good. Selection for breakfast excellent. Noisy people upstairs. Otherwise no complaints.
When finally got there, good basic accomodation and enjoyable meal. Signposts to the hotel were practically non-existant. One signpost and then nothing to tell you whether you were on the right track or not, so had to stop twice to ask.
Clean comfortable room with meals still available at the restaurant at 9 pm. Good breakfast, friendly staff. Not much variety left on the menu late in the evening, but not a serious problem.
View of the airfield and watching the gliders. Lovely walk along the road next to the fields near the hotel