Erbil Quartz Hotel

The hotel offers a variety of options for breakfast, with many varieties to choose from, including both oriental and western dishes. The breakfast buffet is quite good, and the staff in the breakfast room are polite, helpful, and precise.

The staff at the hotel are described as very friendly, welcoming, and helpful. They are accommodating to guests' requests and are highly flexible, even allowing last-minute changes to dates at no extra cost.

The hotel offers a sauna, Jacuzzi, indoor pool, and a rooftop pool with great views over the city. Additionally, there is a spa and wellness center, making it a great place for relaxation and leisure.

The hotel and rooms are generally described as clean and tidy. However, some guests have mentioned issues with room cleaning and the need for better maintenance, especially regarding the ground and bathroom cleanliness.

The hotel is conveniently located in the city center, making it easy to access the town and nearby attractions. It is also within walking distance to the Bazaar and the Citadel, offering a great location for exploring the area.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests who received an upgrade to a suite were particularly pleased with the spacious and comfortable rooms. It might be worth inquiring about suite options for an enhanced experience.

The spa and sauna services were praised by guests for their quality and the cooperative staff. Consider indulging in these services for a relaxing stay.

Some guests noted that the sound isolation in the rooms was not adequate. Light sleepers may want to bring earplugs to ensure a peaceful rest.

While many guests found the rooms clean and well-equipped, some mentioned issues with cleanliness, such as dirty walls and bedsheets. It may be helpful to check the room thoroughly upon arrival and request a change if necessary.

The hotel's location close to the city center and within walking distance to the Bazaar and the Citadel makes it convenient for exploring these popular attractions.

Some guests were surprised by additional charges for using the swimming pool. It's advisable to inquire about any extra costs associated with the pool beforehand.

One guest suggested that a laptop charging point with a UK plug would have been convenient. Travelers from the UK may find it useful to bring an adapter.

Some guests mentioned discrepancies in the exchange rate and unexpected charges. It's advisable to clarify the currency exchange process and any associated fees with the hotel staff.

A few guests reported issues with room cleanliness and maintenance, such as dirty towels and outdated furniture. It may be beneficial to communicate any concerns promptly to the staff for resolution.