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The hotel does not accept any credit card, only cash. It is very uncomfortable to use cash nowadays. The hotel staff is not user friend. The room was cold.
The location is very convenient No Elevator
None Bad managment,un manned reception
The tranquillity and the price in times of fair In Dusseldorf. Lack of lift
Near the train station, not far from local city center. 20-25 mins taxi drive from DUS airport. By train, about 1hr and 20 mins from trade fair in Dusseldorf. I liked breakfast; hotel staff was friendly and helpful. Rooms were clean and serviced everyday. free wifi rooms were a bit small and not much hanger space for 2 people on business trip, suits need to be hanged....but fine for 1 person and plenty of shelf space for 2 people.
Good price-value. clean, neat room. decent breakfast. very good access to public transportation Problematic internet although we requested room close to the wireless transmitter. signage at hotel entrance not adequate, took some looking around to find hotel entrance
the staff was great, very friendly room nr. 14, looking out on that wall
I am staying at the hotel at least 3 times a year and believe that the hotel staff is the best any hotel could have I found the cleanliness of the hotel less good. Curtains and toilet in my room and an offensive smell in the elevator which I remember from at least 2 former visits and should really be dealt with.
Clean and spacious with polite very efficient and responsive English speaking (for the most part) staff and value for money. Well located for our purpose in a pleasant area with delightful gardens and surroundings. all in all a very good experience There was nothing we didn't like. Everything was fine.
Easy access to town, good spa and great breakfast.
Great hotel, great location, great facilities.
The hotel is located in a beautiful nature. Rooms are large and spacious. Very easy to reach Dusseldorf central station. Everything was perfect, no complains. The only problem which might not be the hotel fault, is that my I-pad did not connect to the wi-fi net, it happened also in another hotel. One hour per day free of charge use of their computer in the lobby.
This is a 4-star luxury spa hotel with massage and pool in the suburbs of Dusseldorf. It is also within walking distance on a good day (about 5 blocks) from the Hauptbahnhof and was probably one of the top hotels we've stayed in during the past 2 years in Germany. The hotel is situated in a large park with many large trees and a few historic buildings. We used Booking.com to get us a rate of 60 Euros/night, which made our stay even more enjoyable! The bar is well-stocked and the beer garden cool/shady. It was a convenient taxi ride to our concert at Warsteiner Hockey Field, adjacent to the new Football/Soccer Stadium. The hotel staff was friendly with exceptional English skills. We definitely would enjoy being guests here again soon!
Big rooms for price that is more than fair Too hot, and odour around carpets, could be the odour of disinfection stuff, do not know
Good location. Noise as room beside the road & so soft bed.
location, price, environment
Spa facilities pool and close to the shops Rooms needed updating no air conditioning
Rooms are modern and sufficient space. The restaurant food is excellent, best peppersteak I had in a very long time for good price.
loved my room and the quiet area, even though it is downtown it was still quiet. yes, the parking situation was not the greatest. For a hotel that has that many rooms and only 4 parking spot. Not good.
very nice hotel staff, breakfast normally starts at 8, but as we had to leave at 8 they made us breakfast at 7.30; clean rooms with modern furniture As the hotel is in the center of Baesweiler it is not as quiet as I hoped
Rooms are modern and comfortable, friendly hotel/restaurant staff checking-out during rush-hour could be quicker.
Especially liked the staff who were very helpful and went out of their way to ensure a good stay for us. Location was great and in a lovely small village.
Clean & friendly hotel. No
Hotel was very clean and staff welcoming and friendly. Food was excellent. There was nothing to dislike.
The staff members were very helpful and pleasantg I really did not think this was a 4 star hotel; it was clean and comfortable and it it had been billed as 2 or 3 stars I would have been satisfied but had greater expectations therefore was more disappointed!
Internet connection is free of charge but very week one that I could not use it in my room. This hotel is located in a very small village that nothing to kill time except walking and in addition TV was out of order that I could only enjoy sleeping.
Good food , good breakfast , quiet hotel A bit lost in the countryside , ideal for holidays ( bikers ). But even for business trips remain a good choice , Roermond ( Netherlands ) 12 kms far only.
Friendly personnel In the Bar it is allowed to smoke. Room next to the church, with banging clocks every 30 minutes, no wifiinternet in the room (second floor)
Nice rooms and a very good restaurant. Very friendly staff. a very quiet, relaxing situation in a village with lots of walks and cycle routes from the door. Not much - sound of the minibar?
Quiet and affordable hotel with good access to Cologne or Dusseldorf. Excellent value, friendly staff.
Fiendliness of staff
*Far away from the city center.(Düsseldorf) *Less train schedules (even fair times)
Internet connection kept falling - very frustrating when downloading emails or using internet phone.
hotel staff very kindly
Location, friendly staff, prompt response to our queries, cleanliness. Good experience.
Central location and friendly staff
location just out the city centre but train station directly across the road excelent breakfast. no food during the day .no water in room .carpets in room dirty .
superb location for train to cologne, very courteous staff, knowledgeable.
The cosy atmosphere. A very good Internet connection. Nice staff.
The quality of the room and facilities was excellent and at a very reasonable price. The staff were friendly and helpful towards me and my family. I would recommend a stay here.
the friendliness, quality of the kitchen and willingness to help you
good breakfast, large room
nice restaurant setting on lake/river . Restuarant food was fantastic . the room was tiny and cramped with 1950s furniture .You had to open the shower door to be able to sit on the toilet!
food was good hotel is fully outdated, romantic flashback of former eastern germany
Parking right outside the hotel Smell of cigarette smoke in the room
Room size was generous. Bed was very comfortable. Lots of wardrobe space. Only slight issue was curtains a little difficult to close fully.
The staff was very welcoming and helpful, breakfasts were fabulous including both hot and cold items. Rooms were large, comfortable, nicely appointed and all areas of hotel were very clean. As advertised, only a short walk from the train station. The free wi-fi internet is accessible only in the public areas and first floor rooms (second level). Signal does not reach to upper floors, but staff was very accomodating, providing space for use of netbook in the public areas.
location price lack of social facilities
friendly and helpful staff. the rooms are large and the breakfast buffet is good. the wi-fi internet doesn't work in all rooms if any. the TV offer is quite poor for english travellers.
Quiet hotel Breakfast selection not very inspiring, no internet connection
good value, great breakfast, good location for station.
Very good restaurant with good fish selection. Pleasant & prompt service. Good Internet connection in rooms is much appreciated for business.
Very pleasant plact to spend the night. Close to the sites we wanted to visit. They lost my reservation and I had to show them my copy from Booking.Com before they found a room.
the Breakfast and the view were perfect Nothing
Very pleasant staff, well located and with good food.
Friendly, efficient and unobtrusive service. Clean, well-kept rooms. I would use it again.
good location, kindness of the hotel staff
the room was very clean, the staff was very nice, I didn't have the time to taste the breakfast unfortunately because I had to leave very early. I appriciate also the possibility to travel with my cat!
Great breakfast, convenient central location, non-smoking environment. No airconditioner!!! It was very, very, hot and humid in the room with minimal window access. The TV was very tiny. The room key was very bulky and heavy to carry around.
The hotel staff was very friendly and helpful. I had to cancel one night of my stay due to strikes on railways and hotel personnel was very responsive and accommodating. A breakfast was good, but only average in terms of choice. Temperatures in the highest floor (attic) get higher during summer days.
the beds were marked as being deep cleaned each time someone had slept in them. The hotel is in the centre. Breakfast was adequate. The room/hotel was clean. There were quite a few stairs to climb with luggage. No porter, and you couldn't expect the reception girl to carry one's heavy luggage! They need a lift. Used bedding was in the corner of the entrance lobby!!! No facility to make a drink on your arrival, a tees made should be in the room. The hotel is in need of redecoration and modernisation in some areas.
central location the price is a bit high compared to the provided services
I felt the staff was very helpful and were interested in me personally.
Friendly staff, free internet, quiet room, convenient town centre location, value for money. (I did not have a car.) The room was a little too warm and a bit small. The desk staff were not able to give detailed advice about connection to the internet. The chair was covered with a rather sticky leather/plastic material.
friendly staff , a good room, good central position and a good breakfast
Pretty much everything =) ... as always
It was the best hotel I've stayed at in Juelich. The room was spacious and amenities were great. There was even a flat screen tv, dvd player, hair dryer, and mini fridge. It was very clean and the staff was helpful with restaurant suggestions and any questions I had. The only negative was that the internet connection could be a bit spotty in the room.
Big single bedroom with multiple windows/views. Parkingspaces near the hotel are limited and difficult to reach by car (pedestrian zone) however parkingspaces (near Zitadel) are just 5min walk.
I liked the relaxed atmosphere, quirky design and location! The room temperature was too warm, I needed a fan for comfort and it was provided. I would not like to stay during mid summer.
I liked the staff, the room, and the restaurant
Location quite near motorway & the price
Hotel is clean Hotel is just old, cold, breakfast is too easy and simple although sufficient. Internet is not for free, price is just too high for all you get.
Hotel staff was wery obliging and pleasant . Meals ( incl. Breakfast ) were tasty and tastefully prepared .
Friendly reception, simple but clean and good value for money. Good restaurant with also good value for money Noise from the kitchen especially (very) early in the morning
The receptionist was very kind and helpful. I also appreciate the free internet access. It was a pity that there was no mini bar in the room. Especially since I arrived late (22.30) there was nothing to eat and only water to drink.
close to the station everything else
A small, familiar hotel, essential but absolutely cozy, clean, and missing nothing important (free WiFi connectivity included). Staff (Frau Jutta and, I guess, her husband) was very friendly and pleasant. Price was great. I had no time to explore the neighborhoods (only on a short business trip). No
Stayed here whilst on a geocaching trip. Had a great stay at this hotel. Friendly but not intrusive staff. Excellent breakfast buffet. Most important was getting a good nights sleep. The room was clean, extremely comfortable, and silent. The best nights hotel sleep I've had.
Inexpensive, clean, quiet. Friendly helpful host. Pleasant dining/breakfast room. A bit cold in the bathroom in the morning.
The friendly, helpful, marvelous service of the owners!
Very friendly staff and great value for travellers on a budget, you cannot go wrong here with internet access, breakfast and parking included in the price.
Breakfast is good, personnel is friendly Not sufficient water pressure and hot water in bathroom. Very small tv. On Monday a lot of restaurants are closed.
Personnel, breakfast. Location; the village is hardly exciting,