Pros (+) Great hotel, great value, beautiful setting. Included breakfast was excellent. Would gladly recommend to anyone
4 stars
NH Collection Andorra Palomé
Photos of NH Collection Andorra Palomé
Overview
At the 4-star NH Collection Andorra Palomé, formerly known as Hotel Palomé, you’ll enjoy some of the finest scenery in Andorra. Located 1,751 meters above sea level, this boutique hotel provides stunning views over the Valley of North. However, it’s still within 15 minutes of the capital and sits close to the natural park of Comapedrosa and Vallnord ski station. The hotel itself is a traditional building that used to be a saw mill. Since then, it has been renovated several times. Today, the hotel blends a highly modern style with classic features. Expect to encounter stone walls, a roaring fireplace, comfortable sofas and wooden floors. The NH Collection Andorra Palomé is home to 34 guest rooms. Each of these spaces is incredibly stylish and most offer stunning views of the surrounding scenery. As a boutique hotel, a highly-personalized service is guaranteed. Elsewhere in the hotel, guests benefit from lockers for ski equipment and bicycles, a car park, a gym, a bar and a restaurant. In winter, there’s also a roaring fire that looks out on the river. In summer, guests can also make use of the garden and terrace.
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Amenities at NH Collection Andorra Palomé
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- River view
- Family rooms
- Garden view
- Hardwood or parquet floors
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Mountain view
- Ski storage
- Storage available
Dining
- Electric kettle
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Key access
- Key card access
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
Parking and transportation
- EV charging station
- Parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Pants press
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Garden
Things to do
- Ski school
- Skiing
Family friendly
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of NH Collection Andorra Palomé
8.5
Very good
1666 verified ratings
Wonderful
1091
Very good
294
Good
177
Okay
48
Fair
27
Mediocre
10
Poor
19
Summary of reviews
Guests say
Guests enjoyed the great breakfast options and beautiful location of the hotel, but many expressed disappointment with cleanliness issues and the size of the rooms. Some guests also found the value for price lacking, especially regarding amenities that were not functioning as advertised.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
280 reviews
9.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a fitness center, ski school, ski storage, and a garden view, providing a range of activities and beautiful surroundings for guests to enjoy.
What practical information should I know about parking at the hotel?
The hotel provides private parking and an electric car charging station, offering convenient and sustainable options for guests with vehicles.
How is the food quality at the hotel?
While some guests found the restaurant disappointing, many others praised the great breakfast and the delicious meals, highlighting the excellent food quality and variety available.
What can I expect from the cleanliness and customer service at the hotel?
Guests have consistently praised the hotel's cleanliness, soundproof rooms, and the friendly and helpful staff, ensuring a comfortable and enjoyable stay for all visitors.
When is the best time to visit the hotel?
The high season is in February, offering an ideal time to experience the hotel's stunning interior decoration, upscale rooms, and the beautiful mountain and river views, providing a memorable and picturesque stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Junior Suite
Guests who stayed in the junior suites found them to be spacious and comfortable, providing a pleasant experience.
Check Room Details Before Booking
Some guests reported discrepancies between the room they booked and the one they received, such as smaller beds and different room types. It's advisable to double-check the room details before making a reservation.
Take Advantage of the Electric Car Charger
If you have an electric car, the hotel provides an EV charging station, which can be a convenient amenity during your stay.
Explore Nearby Dining Options
While the hotel has a restaurant, some guests found the nearby restaurants to be equally enjoyable and more affordable, providing a good alternative for dining.
Consider Transportation Options
It's recommended to have a car for easy access to the slopes and nearby attractions, as some guests found the location a bit out of the way for city activities.
Enjoy the Peaceful Location
Guests appreciated the quiet and peaceful environment of the hotel, especially with the soundproof rooms, making it a relaxing place to stay.
Be Mindful of Room Selection
Some guests mentioned that rooms on higher floors provided better views and a quieter atmosphere, while others found ground floor rooms to be less satisfactory.
Take Note of Parking Charges
While the hotel offers parking, some guests found the parking charges to be a point of contention. It's worth considering this aspect when planning your stay.
Consider Room Upgrade for Enhanced Comfort
Some guests found the standard rooms to be smaller than expected, so upgrading to a premium room or suite might be worth considering for a more comfortable experience.
Location
Carretera d'Arinsal, Erts AD400
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about NH Collection Andorra Palomé
Low season | June |
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High season | August |
Average price (weeknight) | $82 |
Average price (weekend night) | $129 |
When to book a room at NH Collection Andorra Palomé
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 0.5 mi |
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