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The attention to detail and the welcoming nature of the staff was very evident. As a top class hotel it is to be expected but the nature was not overly formal and you felt very comfortable. They could not do enough to help. The food was of a very high standard, the Michelin 3 start French Restaurant apparently had a 6 month waiting list, unless cancellations. However, the main restaurant was excellent. The breakfast choice was exemplary! Just a nice place to be and as relaxing or as busy as you would want it to be. They have a 'morning paper' of the day's events and there is always plenty arranged. When we were there, tempertures rose to 35 degrees and the hotel corridors and rooms could feel a little warm as there was no air conditioning, but that was only our opinion. Menu was available in english, but the morning newspaper was in german, but there were staff to speak to re. events/excusions etc.
Very nice place extremely attentive staff if a bit stiff ambiance heady clientele. Best for local and national government administration elite.
the setting of the hotel within the mountains and the breathtaking views from every corner .breakfast was great and generally the mix of peacefullness and hiking the mountains is excellent dinner takes too long and the food was not great.they got our booking wrong (put us in the old building rather than the new and didnt go out of their way to make ammends)
Extremely nice and friendly hotel, good balance of style full and relax atmosphere. NO
Best hotel where I have ever been :) Smiling hotel like my daughter told.
Very well situated - nice staff - nice clean rooms - nice restaurant
Lovely hotel in a beautiful location. Excellent friendly staff that went out of their way to make you feel at home without being over attentive. Excellent food served in a very cosy dining room. Minor point, but the balcony area was a little tired and scruffy when compared to the bedroom.
The food was very good as were the pool and spa. The hotel still has some rooms which have not been renovated; avoid these. The renovated rooms are good.
Peaceful location, having a room overlooking the forest and stream was lovely.
Just perfect hotel,the best in our trip
The staff was extremely helpful and friendly. The room was huge as was the bathroom. Breakfast was plenty and was optional 'healthy' with all kinds of seeds, nuts and grains. The first appearance. It seemed un-renovated. But I suppose the first impression reflects the general age of the visitors, which seemed to be quite high. But all facilities turned out to be very much up to date and comfortable.
The staff were very friendly and the room and food in the Hotel was excellent. The location for riding our bikes straight onto forest tracks was great and afterwards we relaxed in the hotels infinity swimming pool and had the sauna all to ourselves.
nice and quiet location in the middle of the forest, good restaurant and very original nicely decorated spa. Very friendly staff. Saturday night loud music of a in-house party till 23.30 and Sunday morning at 9 the hotel staff was throwing empty bottles in the glass-container, so not as quiet as one would hope for.
Excellent, polite, efficent staff. Beautiful location? Imaginative food. Simply a very friendly Hotel.
The staff were generally very helpful and kind and we felt very welcome. Nothing was too much trouble for them It was situated on a busy road and our bedroom overlooked this. There were no hotel grounds as such. The organisation of the restaurant was sometimes chaotic and staff were not always able to tell us which table was ours. The restaurant closed on Tuesday which was surprise but we were given an excellent meal in place. However this was very expensive.
Such a personal stay, and very relaxing. Loved that each member of the family and staff greeted us at our table for breakfast and dinner. Rooms, location, food and service were up to a 4 star standard. Would highly recommend staying here.
Everything - the room, meals, decor, cleanliness, and staff were marvellous. A real find and great value for our money. The special touches - ie. reserved table with name on table ceramic for breakfast buffet. Again the food was phenomenal.
Very good resturant both for breakfast & dinner, staffs were very helpful.
Very good hotel good service/very good food
I liked being able to come and go; using front door code. I loved the breakfast. The staff were very helpful and friendly. I would have expected a bar or at least a coffee machine. 10pm is a bit early for shut down! Maybe tea/coffee/mini bar in room?
the kindness of the staff (family hotel) - the swimmingpool
Very friendly staff Room could use redecorating
The Swimmingpool, the nice restaurant, the environment, nice reception There was no soap in the bathroom.
Location Menu's + room information would be better if there were English translation available
The food is very good Car Parking is very poor as there are not enough parking spaces.
The owner was especially helpful and explained exactly how we could get to a very nice walk fairly near to the Hotel and lent us a map to do the walk.
There are limited parking lots available on a first come first serve basis. It was lucky for me to get one lot. It is even more lucky to get a room at same level as the carpark. The dinner at the hotel was good, and the breakfast too. The hotel is located up the hill and is not near the central of the town. The hotel does not offer drinking water for free, but priced a litre of water for 2 euro. Only the owner speaks some english. The room offered does not have view and is not in front like the one you see in the picture.
Lovely, clean and comfortable hotel. Ideal location centrally in the Black Forest, great for walking and the village is very nice. Excellent food at the hotel. It has limited parking spaces.
A very pleasant hotel. Lovely view over black forest hills from balcony. Restaurant served tasty food and good value for money too - although portions are huge!
Lovely....friendly, helpful staff. Super clean and comfortable. Nice food.
Wonderful restaurant attached to the hotel. First-rate Black Forest breakfasts with "Laugenbrotchen" and "Laugenbrezen" - warm pretzel buns and warm pretzels, with an excellent selection of cold cuts, cheeses, muesli cereal, and juices. The hotel restaurant offers dinner too, and has a very nice Black Forest and Swabian menu, i.e. maultaschen, spaetzle, etc. Nothing. Not a thing.
Friendly staff,very good food.
We love this little hotel - it is the second time we have stayed there and will do it again if we happen to be in that area. It is very friendly, clean - and the food is delicious! A great place in the mountains of Germany!
Central location in Black Forest. Regional menu. Decent breakfast & friendly staff. Very quiet, felt obliged to retire once the dinner service was complete as there is not a separate bar.
Facilities and food Slightly out of the way for an overnight stop
Relaxed, charming atmosphere in a beautiful setting Pillows were too soft - even with two
Quiteness and location of the hotel Breakfast can be improved
It was excellent. Considering I dont speak German, the hostess was very helpful firendly and spoke some english. I couldnt fault the hotel at all. Also the location was excellent. None
Very friendly personnel, situation quit and near the forest and walking paths. But it is 42 km from Baden-Baden (not 20 as it's mentioned on the site), and we went by car in very dense fog by mountain road... Not very comfortable ;)
The staff was very kind, the room was always clean and comfortable. The whole area of the Black Forest was beautiful. The view from the balcony was very nice, and of course the XXL Schnitzel hmmm...
very warm ambiance, nice and clean rooms, great host, would absolutely reccomend this hotel for a quite holiday kitchen could improve-they should offer a menu in english