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We thought we had booked the Hotel Albatroz so the Villa and its location was a big disappointment. However the staff made us most welcome. The bed was most uncomfortable and the room not quite what we expected. However we did enjoy our stay.
The hotel is in a perfect location in Cascais surrounded by restaurants and bars with lovely views over the harbour. The staff were very friendly and helpful. It is expensive to stay and probably not up to 5 stars. Tea and Coffee facilities are not in your room they are in the hallway - Tea bags only. Taxis booked via reception are by private limo and very expensive.
Good staff and location Standard of decoration was fair, given the 5 star rating this was poor.
The view and the quality of food The noise outside and the lack of modern facilities
Service was very good. Location was excellent.
Nothing special, maybe the location and the breakfast. People in receptio were nice.
High degree of servises. No.
the ^restaurant was very good - they have an excellent chef who creates innovative cuisie with local ingredients The wines offered were excellent. The staff were friendly and helful and I felt like I was known there rather than room number one - take the room 1 as it has a small balcony and you can hear the waves from the beach - it was very comfortable.
Quaint, clean/elegant and great location
Central location by the seaside.Villa Albatroz is the sister hotel of Hotel Albatroz and therefor allows access to the pool of Hotel Albatroz where one can relax when the beaches are too crowded and/or too hot. There one can have lunch as well, with a fantastic view to the sea and beaches. Villa Albatroz is supposed to be a 5 star hotel, but I expect a few of those stars are "inherited" from Hotel Alabtroz. It has a good location but unless you get a discount it's not good value for money. Our room was a Standard Double with Sea View, but you had to stretch your neck to see the sea. Most rooms do not have a balcony. Breakfast was a bit dull as well.
Nice area, very clean, renovated Very bad sound insulation. Could hear every body walking in doorway with bags and talking in low voice. Aloso a 2Euro extra tax on arrival ????? Why? And if you don't have a phone to call on arrival, you will be stuck on the sidewalk for a while as the place is not identified in a large bulding. Just press on every door bell and you might get the door to open!
The location was very good, especially for the price
Excellent insulation against noise and cold. Charming and very helpfull staff. Terribly cheap, including usefull breakfast. The carpets in the room should be thrown away as soon as possible. Better nothing at all, than ageless brown stuff.
Location was brilliant for the bars
Very nice building and very nice room with view to sea. Staffs are very friendly and helpful.
Simply excellent. Staff extremely kind. There are some (very few) interior rooms that do not have windows to the street but only an air shaft to the corridor outside so may be a bit dark and potentially noise, depending on the neighbours.
Location Barrio alto
The reception staff were excellent especially the breakfast lady from Poland
location very central for our needs and good value for money. Breakfast was adequate and generous. Room was spacious enough. Booked room 2 months in advance with specific request for 4th floor room with view but was told none was available on arrival. Breakfast somewhat repetitive. Keys are attached to large metal disk so every time someone opened a door it was audible to entire floor. Man serving breakfast early in morning not very friendly.