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Considering this hotel boasts it is 'gastronomique of the Region', the food was abysmal both the breakfast and evening meal and left a lot to be desired. We ate far better meals in local restaurants afterwards. A complaint we made to the Manager was totally rejected. He kept boasting that it was a gastronomique Hotel of the Region. We have no further means of complaining other than through you. I am quite happy to provide further details if requested.
Staff Average food very over priced
Excellent location and wonderful gourmet food. Set 3-course meal for 33.50 Euros was very good.
Very comfortable room and excellent service from check in to checkout. It felt right and the pictures on the web site reflected the true character of the hotel. A full price for a very full service, we will come again. No.
Very old. needs total upgrade. Unfriendly staff. Overpriced.
We spended a wonderful time . Next time I hope to be there for more days .
The location. The ability to sit out on a terrace and enjoy refreshments in quiet courtyard. Very comfortable bed. Secure parking. Staff attentive only when prompted. Menu expensive and limited. En-suite shower room in need of refreshment - shower cubicle showing some mould. No soap/ shower gel in dispensers and soap not otherwise provided. No milk with tea and coffee making facilities. Breakfast mediocre. Corridors and bedrooms dark and in need of redecoration.
The hotel is now under new management and it was clear they were very keen to impress. The gourmet menu was excellent and very good value. The wines were expensive but the proprietor took time to discuss and select a choice of wines for us - and did a deal! We booked 3 double rooms at the last minute, so it is difficult to make a constructive comment.
The staff were very helpful and friendly. The food was excelllent.
Everything medium, no particular good point. Neighbour quite noisy.
V. Pleasant efficient staff
Nice restaurant, and friendly staff being charged 8 euro's for my 3 year old's breakfast (1 small bowel of cereal)
the restuarant. room 208. only one chair provided. the bathroom was cramped, unable to use the toilet correctly as the wash basin was in the way. Room was built into the roof and the location of the bed caused you to bang your head whist getting in and out of the bed (poor design). no lock on toilet door. No extractor fan in the bathroom. The hotel was well and truly overpriced.
Comfortable, clean, corteous and attentive staff Not well signposted from town
No best, it was very pleasant. No complaints
Ground floor room with door direct to outside very convenient for dog.
The room was a good size and very clean We were disappointed that the restaurant was not cooking meals on the night of our stay as we had been travelling for 9 hours and did not want to have to leave the hotel.
Friendly staff Limitted facilities at W/Es
Excellent restaurant which served food late when we arrived
Free wireless internet !!! breakfast good be better
Friendly and helpful staff. Good location
Friendly welcome-The manager who welcomed us was a real gent who considered our needs before we did so ourselves-Best hotel manager I have encountered for many many years.Breakfast good and staff very attentive and the restaurant recomendation we received from the manager for dinner was wonderful and after a bottle of decent wine and a glass of calvados we slept well in our quiet room. The light in the stairs going off too early-delay the off switch by 10 seconds please.
good room, nice big bed not to much ligth in the corridor
professional staff and large, comfortable room.
Very helpful and welcoming male receptionist when I arrived who provided a very good recommendation for a nearby restaurant the security certificate on their wifi facility seemed to either non secure or to have expired which made it difficult to connect
Very nice central hotel.Good breakfast None
Good standard of room in an excellent location Parking quite difficult
It was situated in the heart of the old city. There was no kleenex box, small room and no paper toilet holder.
Comfortable and perfectly satisfactaory for our requirements
Expected standards. Quality of food good. It's actuial location and poor visibility from the road to find it. Siignage sent us down the Avenue Winston Churchill and it took some time to find. Usually Campanile hotels are very easy to see and so locate
The staff were pleasant and helpful, the cost was reasonable and the breakfast was good. It was very close to a noisy road.
I always stay at a Campanile Hotel if there is one available where I went to go. My next best choice is Ibis.
Wonderful new bed which was part of a trial of new beds - really comfortable! Food not as good as other Campanile (dinner, plat du jour)
Overnight stay o holday travel It was very difficult to find
Hotel very easy to find and good restaurant on site. Staff pleasant and helpful. Breakfast was a little over priced.
The location was very convenient; and it was well signposted. The dinner was, as expected, good. The breakfast buffet was very poor value, and not really up to standard. The choice of cereals and of pastries was very limited, and there were no pancakes (although we didn't ask), and the fruit was so old it was almost fossilised! The decor was very tired, and although the room was superficially clean, the edges of the floor, tiles, etc, and the walls and ceiling were filthy and clearly had not been cleaned for long time. We booked a triple+cot. Luckily we happened to have brought our own cot with us after staying with family, because they didn't supply one and didn't even bother to apologise. The room was so small, you could barely fit it in.The bathroom door did not shut and the shutters were broken.
Noise from play area and difficulty in finding it with the directions we had
Adequate accommodation for the money, but let down by poor food and very expensive drinks Confusion during the booking - in process due to language differences. Eventually resolved ok, but more by good luck than anything else
Very comfortable room - especially generous and comfy bed. No restaurant open at weekends. Used this hotel as a stopover on long journey through France and we booked it because it had a restaurant on site. Very inconvenient to have to out agin in car to get something to eat.
Use this hotel at least twice a year, because of its convenient location. It just keeps changing its name! If you arrive after 8.30pm (Saturday in this case) the hotel reception is closed. A telephone number is on the door for one to call for the code to open the door. If you don't have a mobile this is extremely inconvenient. Keys are left in the doors of the room allocated. There are never enough pillows in the room. Most English people like two pillows each. With no-one on reception, this cannot be rectified.
Just off N134, ideal stop over when travelling through France to Spain Disappointed the Hotel restaurant chef was not their on Friday and hotel only served very simple salads
The restaurant was very pleasant, informal, friendly and helpful staff and interesting and enjoyable menu.
I wish the restaurant had been open
Good clean comfortable hotel with good food.
The room was comfortable and the restaurant was excellent. The hotel was conveniently situated near to the N154 for an overnight stop
Excellent evening meal and very convenient to the motor way. A second chair in the room would have ben useful.
The hotel was pleasant and functional. The staff were friendly and rooms ideal for a short stay
Good location for stopover, efficient internet booking system, good choice for breakfast reasomable price Change of initial room necessary due to improper preparation. In replacement room, bathroom handbasin, being cracked, required replacement and its faucet was faulty. Breakfast advertised as 7.30- 09.00 A.M. but at 8.00 A.m the tables had not been cleared from the previous evening.
It was easy to find and very close to an excellent supermarket with petrol/diesel The room was non-smoking but it smelled like an ashtray. We wanted a triple room so booked a triple room...only to unlock the door to a double room with bunkbed over the double bed. Our daughter is 2 therefore we could not use the bunkbed. We ended up dragging the mattress onto the floor so my husband could sleep there. The bunkbed did not look safe enough to hold our weight so we thought it would be safer on the floor. Shower was filthy so we didn't bother. don't order breakfast!! What a rip off! We were not informed that under 10's eat free so it was lucky that we only ordered for 2. We had a choice of dried- out bread/sweet bread rolls with free flies, cereal with warm milk, coffee, fruit compote. Not worth almost 5 euro'S.
Excellent service staff very helpful rooms very clean Breakfast very god. Showers a little small, the rooms tended to be a little dark so it is important that all the lights works
The place was clean and tidy. The shower was powerful and hot. The cleaner arrived promptly and was keen to clean and enter the bedroom. This is the most basic hotel. It has a lino floor and artex type ceiling and walls and a tube fluro light which makes it feel very much like a prison cell! (not that ive been in prison) or even student halls type housing. The bedding was clean but bobbly and definitely due replacement. The main door was definitely not secure enough to prevent a break in. There is a basketball court of a council estate next to the hotel where kids played football at 8am until 10.30am, im guessing before school, extremely annoying. The tv was ancient and 10 channels in french only. The bathroom was tiny alike to halls of residence. A bit more basic than I was expecting! There is very little in the area, I only went to go to a football game in the nearby area
Good basic accommodation and ideal for an overnight stay and good value for money. Restaurant available in Campanile next door. Friendly receptionist who spoke adequate English The general decoration and shower/toilet unit is all becoming worn and tired and rust is showing through at the bottom of the shower/toilet cubicle entrance. It all works well though. It is not easy to find.
The thing I liked best during our stay at Premiere Classe Evreux was leaving it behind the next morning We didn't like the tiny pod that was our room and even less the smaller pod squeezed into a corner that was the shower / wet room / loo. The bunk bed suspended from the ceiling over the double bed was a scary head banger. There was nowhere to hang your clothes.
nothing Admit it was inexpensive but have stayed in better youth hostels. Not really able to describe as a hotel - Two story motel - metal bunk beds!!!
Not much to put here except the 15% discount at the Camponile next door. Size and cleanliness of the room and as a 63 year old to be told there is only a bunkbed available having just driven 500 miles was not acceptable particularly I had prebooked a month in advance for the first time. The booking said two single beds not two bunkbeds.
The room was well-heated; the bed was comfortable. Washing facilities were a bit cramped.
Quick and efficient check-in and check-out. Lack of natural light/ventillation in the room (one small window only) with a catch, which needed some minor repairs and there were (what looked like) crumbs on the bed on arrival
1. The room stank of tobacco smoke - even the bedding. (We'd requested non-smoking but nothing was available. 2. They were allowing a cat to walk on the counter - stepping over the actual breakfast food!!
Excellent room size and very clean if a little minimalist in facilities. Because of the weather we could not walk to a restaurant in town so opted for the TV meal which was good value at 13 euros including wine. It was a bit further from the town centre than I expected but just about walkable. A few facilities in the room eg coffee maker would help.
Excellent welcome & services ! Excellent deal ... ! Brand new accomodation ... lovely breakfast & car parking lot ... Au revoir et à bientôt ! Merci bien ...
Frienliness of the staff and the cleanliness Nothing
the staff was very helpful. We arrived at 10PM and could still have something to eat. Very nice! -
Cleanliness, quiet excellent breakfast large bed Not a complaint but an evening meal at the hotel aftre travelling would have been good
Manager and facilities were excellent. Quiet. Ease of visit to town centre and shopping.Breakfast offered lots of choice and was excellent quality. Nothing to dislike.Maybe in future building at rear may raise cause for concern.
Room was basic but clean Reception was closed and with poor instructions of where to go. Went in to tabac to ask and found out that this was how we got hold of hotel staff. Hotel picture on website was misleading. Area around the hotel is not attractive and the parking area was untidy. It looked unkempt. The hotel does not look like it had been fully refurbished and was disappointing.
Convenient, good restaurant but see below Suprised that with 20 satelite channels, not one was in English, not acceptable for an international hotel.Although we speak French, UK news channels and others are much better and essential for UK travellers. Noisy children above all night!
Friendly staff and comfortable room. Hotel had a worn and fading nature; some lights not working etc. -- lacking maitenance on the detail. Access off a busy road hard to spot first pass.
Too noisy due to traffic right next to the front of the hotel.
On main road and difficult to find and access parking area. No lift. No Air Conditioning.
The bed was broken, the shower was broken, no one was on reception, breakfast was next door in a bar, with split chairs & not very clean
Friendly staff, nice breakfast in boulangerie next door. Fine for stop over.
Staff friendly and helpful. Reasonable restaurant nearby, just one, a bit pricey for what it was. Not in the town centre, slightly outside near the railway. Shower small. Room small. Basic.
The receptionist was very helpful, and the rooms were comfotable and clean. car parking on site if you arrive early. Can get a little noisy in the early morning being opposite a busy railway station. Room was only set up for 1 person. business hotel.
Location Staff seemed pleasant but busy elsewhere
its position close to the centre of this beautiful old town and its pet friendliness
Reception closed from 5 PM til next morning. We tried to order a bottle of wine, but no service since the restaurant was closed. Had to walk 10 minutes to a shop in town to buy a bottle!
Homely feel Lack of facilities like Wifi
The Hotel looks really nice from the outside, with a nice terras and garden in front of the hotel. Enough free parking places. From the inside the hotel is 20 year behind, rooms and corridors are decorrated as if it was early '90.
good breakfast, spacious rooms, quiet
Position of hotel Broken shower Breakfast poor and cleanliness
The restaurant meal was wonderful. The rooms were beautiful. I would stay there again.
The parking was good and in a secure location. Staff nice and very helpful. Breakfast was adequate. Unfortunately restaurant was closed both Saturday and Sunday. This hotel was not easy to find.
Excellent room.Good Parking.
Room had a mini bar. Room very small and needed decorating.
Easy access to the restaurant and the good food preparation. The staff was comfortable and agreeable to work with with our limited French vocabulary! Having to walk through the smoking area right at the front entrance. It was difficult to find the hotel.
Beds very comfortable and toilet/shower very good. Overall we were very pleased with the hotel and its convenient location, very relaxed atmosphere. The family were impressed with the wide selection at breakfast. Slight disappointment, one of the reasons for booking the hotel was the convenience of a restaurant facility. Regrettably this was closed on both the days we were there, I notice that in the hotels own publicity it is closed on Sundays - this is not mentioned in your description. My daughter felt and I support her, it would be nice to have coffee/tea facilities in the room as is usual in England.
The hotel was as described -the rooms were good, the staff were friendly and helpful and the breakfast was very good. We were returning to Calais after a touring holiday & chose to stay in Vernon as our daughter had stayed there several times in her teens, with a family, and we had also visited with her once. Nothing
The public rooms were very well appointed and the staff extremely courteous and helpful. Only 1 pillow on the bed. Bar area cramped into Reception. Pasta only available with main meal.
Basic but clean and comfotable. Good WiFi. Plenty of free parking.
Very friendly and accommodating staff. Great breakfast. Although the staff did not speak english, they were very friendly and were patient with my requests. None!
We found the hotel extremely welcoming and eceptionally clean. The Staff etremely helpful, friendly and polite. The Restaurant was of a very high standard in cuisine, style and decor. A thoroughly recommendable hotel in every respect.
We stayed at this hotel after visiting Monet's Garden at Giverny. The staff were very welcoming and our room was small but comfortable for one night. The restaurant meal was excellent. Good wifi connection and parking. It is just off a main road but with the shutters down we were not disturbed by traffic.
It was close to Monet's Garden at Giverny, only 10 mins drive away. It was out of the way. There was only one menu choice for dinner at the restaurant. The staff were initially quite aloof. You needed to speak French for any queries as the staff did not speak any English.
10 minutes away from C.Monet Museum, but there is hotels closer!
We were welcomed warmly,the room was spacious and relaxing,and ut was very quiet with little else around.plus,a chateau sounded like the perfect place to end our trip around france before heading into the chaos of paris!! Nope!Apart from they had advertised there to be a restaurant on site,but it wasnt open in weekends (which hadnt been indicated on the website).hiwever they did offer another restaurant nearby and booked us a table in a cute little cottage-and it was the best french meal we had!!
The look of the chateau and it's surrounding gardens The practical touches like blinds to close reception. It spoily the grandeur
An excellent menu, really quiet environment, and a great location- esp. for visits to Monet's Garden.
The location and style was nice but...... Although it was an old manor house the fixtures and fittings did not have to look 'tired'. There were large damp patches on the bedroom wall and the carpet was well past it's best. Restaurant was pleasant, but food average.
Quiet location (with free parking!). Near Monets garden and some pleasant contryside and towns. We were not told that restaurant was closed on Sunday evening. The reception closes at 9:00pm along with the bar/lounge.