Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.8 "World class service."9.4 "94% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
9.2 "Terrific location."
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7.4 "Good breakfast."
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4.8 "Rooms are not good."3.0 "70%
complained about the bathroom ." -
3.5 "Bad amenities."3.1 "69% thought the
building wasn't nice ." -
2.6 "Horrible vibe."0.8 "92%
criticized the unstylish hotel ."
Overall Rating
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9.7 "World class service."9.2 "92% found the
staff to be very friendly ." -
9.1 "Terrific location."
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7.9 "Good breakfast."
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6.4 "Average comfort."
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5.0 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.3review from
The location and the charm of the riad, beautiful house.
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7.7review from
The riad was a safe, quiet, luxurious oasis within the Fez medina. The food was authentic and good. The staff was very helpful and friendly. It was a great way to be in the middle of the medina. Wi-Fi was not reliable and only worked in lobby, sometimes.
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7.3review from
Ideal Location in the heart of the Old City (Medina). Inside the Riad had amazing historic architecture and very spacious rooms and staff were friendly and helpful.
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7.0review from
Very close to historic sites. the staff are very friendly and helpful. the riad is a traditional typical house. Very beautiful The toilet of the room for 5 people must be reorganized and renewed.
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6.3review from
Very friendly and helpful hotel staff and excellent food. Small swimming pool for the kids.
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6.0review from
location was nice. just in the medina although you can get easily lost there. it was indicated that there is a hamman but it was not available for quests. rooms were very cold with no isolation. soap/shampoo was not in the bathroom and we had to ask for it. orange juice for the breakfast was not fresh but a limonade from powder. we had to pay additional fee for payment with credit card(it was not indicated).
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6.7review from
The complete hotel structure is an historical building (17th century), well restored and decorated, clean and the feeling is to be totally inside the "the real thing". Staff was helpful and kind. We have been upgraded to a Suite (Laila room), furnished with traditional Maroquine forniture and style. The room was comfortable, clean and well climatized. Overall, great value for money. Location is close to Batha Square (ask the taxi driver to drop you there), then walk to the Medina. After about 200mt you are in Talaa Seghira, turn right and Riad Yussef is inside the 4th lane at your right, about 100mt. Toilette is a little too "basic", even if we don't have any major complain. Just could be easily improved in comfort.
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8.0review from
The Riad is beautiful and the staff are very friendly,the manageress has good english and the manager good french. As we visited in winter the pool and hamman where not open but the suite did have a hot spa pool bath very nice after a hard day in the souk! The riad is difficult to find, being in the medina and the map location on booking.com is dangerously incorrect. We walked from the train station to the position on the map and ended up at a cemetry! We had to trust a local guide (unofficial) to show us the way, which turned out to be a very long way round and quite costly. In fact the riad is not too difficult to find if you get to the Bab Bou Jaloud and walk down the tallaa seghira - get a good map before you arrive - you cannot get a taxi to the front door! this should be highlighted on the description of the hotel.
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4.6review from
the terrace was nice, the location was very good, the staff was very friendly the staff did not know any english, the bathroom was kinda smelly, directly linked to the bedroom via a small window, the window of the room could not be opened, spiderwebs in the bathroom, swimming pool very small and claustrophobic - not usable
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6.0review from
In a quiet part of Fez Medina.Staff friendly.Room comfortable.Jacuzzi Bath great after time in the Medina.Air Conditioning.
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7.7review from
The riad was a safe, quiet, luxurious oasis within the Fez medina. The food was authentic and good. The staff was very helpful and friendly. It was a great way to be in the middle of the medina. Wi-Fi was not reliable and only worked in lobby, sometimes.
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7.3review from
Ideal Location in the heart of the Old City (Medina). Inside the Riad had amazing historic architecture and very spacious rooms and staff were friendly and helpful.
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7.0review from
Very close to historic sites. the staff are very friendly and helpful. the riad is a traditional typical house. Very beautiful The toilet of the room for 5 people must be reorganized and renewed.
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6.7review from
The complete hotel structure is an historical building (17th century), well restored and decorated, clean and the feeling is to be totally inside the "the real thing". Staff was helpful and kind. We have been upgraded to a Suite (Laila room), furnished with traditional Maroquine forniture and style. The room was comfortable, clean and well climatized. Overall, great value for money. Location is close to Batha Square (ask the taxi driver to drop you there), then walk to the Medina. After about 200mt you are in Talaa Seghira, turn right and Riad Yussef is inside the 4th lane at your right, about 100mt. Toilette is a little too "basic", even if we don't have any major complain. Just could be easily improved in comfort.
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5.3review from
The location and the charm of the riad, beautiful house.
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6.3review from
Very friendly and helpful hotel staff and excellent food. Small swimming pool for the kids.
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6.0review from
location was nice. just in the medina although you can get easily lost there. it was indicated that there is a hamman but it was not available for quests. rooms were very cold with no isolation. soap/shampoo was not in the bathroom and we had to ask for it. orange juice for the breakfast was not fresh but a limonade from powder. we had to pay additional fee for payment with credit card(it was not indicated).
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4.6review from
the terrace was nice, the location was very good, the staff was very friendly the staff did not know any english, the bathroom was kinda smelly, directly linked to the bedroom via a small window, the window of the room could not be opened, spiderwebs in the bathroom, swimming pool very small and claustrophobic - not usable
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6.0review from
In a quiet part of Fez Medina.Staff friendly.Room comfortable.Jacuzzi Bath great after time in the Medina.Air Conditioning.
