Guest reviews
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Overall Rating
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9.5 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.8 "City centre within easy reach , said 98%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.0 "90% thought it waseasy to get to the train station ." -
9.0 "World class service."7.7 "77% said the
reception staff was great ." 8.8 "88% thought theservice was very professional ." 8.5 "Housekeeping was great , according to 85%." -
8.9 "Good value."9.0 "90% were
happy with the price of the breakfast ." 10.0 "100% thought it was agreat value ." -
6.3 "Breakfast is mediocre."
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5.7 "Food is average."5.0 "
Desserts were ok , said 50%." -
5.1 "Rooms are ok."5.8 "Only 58% said
rooms were big enough ." 5.4 "Beds were acceptable for 54%." 5.7 "Cleanliness of the bathroom was average , said 57%." 6.5 "Only 65% thought thefurniture was functional ." 5.7 "57% said theview was so-so ." -
4.1 "Not very comfortable."2.3 "77% thought it was
too noisy ." 2.7 "73%criticized the small bathroom ." 3.2 "Air conditioning was criticized by 68%." -
3.1 "Disappointing internet connection."2.7 "73% said the
wifi quality was bad ." -
2.2 "Terrible amenities."2.2 "78% thought the
building wasn't nice ." 3.6 "For 64%, thelobby entrance was sub-standard ."
Overall Rating
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9.7 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 9.8 "City centre within easy reach , said 98%." -
8.8 "Good value."
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." 8.6 "Housekeeping was great , according to 86%." 7.7 "77% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
6.4 "Breakfast is mediocre."
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5.4 "Food is average."
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5.0 "Rooms are ok."4.0 "60%
complained about the bathroom ." 4.9 "51% didn't like theuncomfortable beds ." 4.5 "55% thought they werepoorly maintained ." 2.8 "72% hadproblems with the shower ." 2.9 "Air conditioning was criticized by 71%." 3.1 "69%criticized the small bathroom ." -
3.8 "Not very comfortable."1.9 "81% thought it was
too noisy ." 4.9 "51% didn't like theuncomfortable beds ." 2.9 "Air conditioning was criticized by 71%." 3.1 "69%criticized the small bathroom ." -
3.3 "Internet is poor."2.8 "72% said the
wifi quality was bad ." -
2.2 "Terrible amenities."2.2 "78% thought the
building wasn't nice ."
Overall Rating
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9.4 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." -
8.9 "Good value."
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6.4 "Breakfast is mediocre."
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5.6 "Food is average."
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4.9 "Rooms are not good."3.7 "63%
complained about the bathroom ." 3.5 "Air conditioning was criticized by 65%." 4.3 "For 57%, therooms looked old ." -
4.2 "Not very comfortable."2.5 "75% thought it was
too noisy ." 3.5 "Air conditioning was criticized by 65%." -
3.1 "Disappointing internet connection."2.8 "72% said the
wifi quality was bad ."
Overall Rating
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9.5 "Terrific location."
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8.9 "Great service."9.4 "94% found the
staff to be very friendly ." -
6.2 "Breakfast is mediocre."
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5.0 "Rooms are ok."5.8 "Only 58% said
rooms were big enough ." -
4.3 "Not very comfortable."2.8 "72% thought it was
too noisy ." -
3.1 "Disappointing internet connection."2.8 "72% said the
wifi quality was bad ." -
2.1 "Terrible amenities."2.1 "79% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.8review from
La ubicación es perfecta ! La atención en la recepción es amable •Los colchones son muy pero muy viejos , creo que ya no sirven •El AC prácticamente parecía que tenías un motor de carro metido en la habitación y no servía por completo , para dormir debías apagarlo porque el sonido en realidad molesta . •Personal de limpieza invasivo , una tarde estábamos descansando y simplemente abrieron la puerta para limpiar sin antes tocar a ver si estábamos o no en la habitación.
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6.7review from
Hotel was warm and comfortable. Breakfast was OK.
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4.7review from
The location is very good, just in the middle of Firenze, and the prices are very good too, not at least this taken into consideration. In our reservation, we were told that we had to pay for internet connection, but this was free as we brought our own computer and sat next to the hotspot. The breakfast was very simple, but some ham and graham bread/rolls would work wonders. On a scale of flexibility, the staff members would get different scores, though they were always polite and smiling.
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6.0review from
Very good location. In the middle of historic center. We will choose this hotel next time too because of the location. Simple room but clean. Breakfast ok. Our beds was a little bit hard.
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4.0review from
Internet is free if you have your own pc, nevertheless you'll may be required to keep asking reception for password. Location is good and close to sites and relatively (1km) to train station. I had some difficulties trying to reach the hotel by car and there is a very noisy church accross the street. There is organ concert *every* night starting at 9:15pm.
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4.7review from
The hotel is perfectly located and allows the guest to visit the beautiful city of Florence at a stone's throw away. The reception staff was helpful at all times. Breakfast was minimal but sufficient for our needs. The room, although spacious, was poorly set. The mattress was highly uncomfortable and the shower was leaking water whenever we washed.
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6.4review from
to get our room the first day while arriving at 9H30 - plus a free breakfast (note : we had reserved for 5 nights)
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6.8review from
location within a cricket ball throw of the duomo -quiet no traffic noise-ideal walking distance 5-10 mins to uffizi/ponto vecchio,oltano room was basic but spotless-breakfast simple but fine-we had a problem with electrics not working in our room,the manager personally accompanied me back with a temporary light and then refunded the cost of the nights stay as no other rooms available! in my experience that is what you call Customer Service-The reception staff were courteous and efficient-if you have a problem with simple things like no carpets but a cool tiled floor then dont stay here its that simple bathroom a bit of a squeeze but hey thats travel
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5.6review from
Great location. Very quaint and comfortable hotel. Our room was rather small but we didn't spend much time in there. One annoying thing was that when you showered the bathroom floor got all wet. We had 4 people in the room so water everywhere. Not enjoyable to get ready. The staff was very friendly. Breakfast was okay. Our other hotels had much more of a choice for breakfast such as meats, cheeses, breads. Shower. We had no air conditioning while we were there. Not comfortable. They were working on fixing it but it was still broken after we left. They did not offer us any sort of compensation for the inconvenience like is expected in the States.
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5.2review from
Centrally located in old town. Nice coffee at breakfast!
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6.8review from
my room was comfortable and bright The breakfast is not european enough perhaps fruit yougurts or cold meat.The coffee was very good
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6.8review from
La ubicación es perfecta ! La atención en la recepción es amable •Los colchones son muy pero muy viejos , creo que ya no sirven •El AC prácticamente parecía que tenías un motor de carro metido en la habitación y no servía por completo , para dormir debías apagarlo porque el sonido en realidad molesta . •Personal de limpieza invasivo , una tarde estábamos descansando y simplemente abrieron la puerta para limpiar sin antes tocar a ver si estábamos o no en la habitación.
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6.7review from
Hotel was warm and comfortable. Breakfast was OK.
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6.8review from
location within a cricket ball throw of the duomo -quiet no traffic noise-ideal walking distance 5-10 mins to uffizi/ponto vecchio,oltano room was basic but spotless-breakfast simple but fine-we had a problem with electrics not working in our room,the manager personally accompanied me back with a temporary light and then refunded the cost of the nights stay as no other rooms available! in my experience that is what you call Customer Service-The reception staff were courteous and efficient-if you have a problem with simple things like no carpets but a cool tiled floor then dont stay here its that simple bathroom a bit of a squeeze but hey thats travel
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6.8review from
my room was comfortable and bright The breakfast is not european enough perhaps fruit yougurts or cold meat.The coffee was very good
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4.7review from
The location is very good, just in the middle of Firenze, and the prices are very good too, not at least this taken into consideration. In our reservation, we were told that we had to pay for internet connection, but this was free as we brought our own computer and sat next to the hotspot. The breakfast was very simple, but some ham and graham bread/rolls would work wonders. On a scale of flexibility, the staff members would get different scores, though they were always polite and smiling.
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6.0review from
Very good location. In the middle of historic center. We will choose this hotel next time too because of the location. Simple room but clean. Breakfast ok. Our beds was a little bit hard.
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4.0review from
Internet is free if you have your own pc, nevertheless you'll may be required to keep asking reception for password. Location is good and close to sites and relatively (1km) to train station. I had some difficulties trying to reach the hotel by car and there is a very noisy church accross the street. There is organ concert *every* night starting at 9:15pm.
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4.7review from
The hotel is perfectly located and allows the guest to visit the beautiful city of Florence at a stone's throw away. The reception staff was helpful at all times. Breakfast was minimal but sufficient for our needs. The room, although spacious, was poorly set. The mattress was highly uncomfortable and the shower was leaking water whenever we washed.
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6.4review from
to get our room the first day while arriving at 9H30 - plus a free breakfast (note : we had reserved for 5 nights)
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5.6review from
Great location. Very quaint and comfortable hotel. Our room was rather small but we didn't spend much time in there. One annoying thing was that when you showered the bathroom floor got all wet. We had 4 people in the room so water everywhere. Not enjoyable to get ready. The staff was very friendly. Breakfast was okay. Our other hotels had much more of a choice for breakfast such as meats, cheeses, breads. Shower. We had no air conditioning while we were there. Not comfortable. They were working on fixing it but it was still broken after we left. They did not offer us any sort of compensation for the inconvenience like is expected in the States.
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5.2review from
Centrally located in old town. Nice coffee at breakfast!
