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The views. Some of the staff were a bit too relaxed for business use. Breakfast was not available when it was supposed to be and we were not given a full receipt/invoice for our stay.
The location was fantastic and a welcoming family run hotel No hp sauce for the breakfast
The staff were friendly and very helpful. We were given room on the second floor of the hotel. The alleyway was dark and smelled damp and the room was dark as well. It would have been better with more lights. Overall i didnt feel it was value for money.
Location was great, staff very friendly. Menu could have more variety.
Great Location right across from the Loch Ness, the hotel itself is a disaster, run down in severe need of maintenance & sprucing up. Understaffed. Wifi only works in the lobby. Ample free parking
friendly, very comfortable, pet friendly- my dog was welcomed.
Surpassed our expectations
The Lovat Arms Hotel was a pleasure to stay in, the hotel staff clearly take pride in what must be new branding and new image of this hotel. The bedroom we stayed in was fresh, bright and had the finishing touches to make it as comfortable as possible.
An excellent location, staff were helpful and friendly, the room was spotless and comfortable and I thought the home made cookies, given out at the checkout was a lovely touch. We will return and we will recommend the hotel to friends N/A
good clean hotel bit pricey dearest in area but it met all our needs so no complaints no
We really enjoyed our stay at the Lovat. The hotel has been restored to an excellent standard, and the staff were very helpful.
The room was lovely, the staff were friendly, the food was outstanding and the location was ideal.
View of the Loch Ness, Nice airy room. Nope it was good.
Fantastic food and surroundings; comfortable beds Very hard to control room temperature in the lodges - our room was very hot and stuffy during the night and due to midges/security we felt we couldn't sleep with the window open - maybe the cleaners could ensure windows are left open all day to air vacant lodges. I would stay in the main building next time. Maybe the management would also consider reserving the parking spaces outside the lodges for the lodge occupiers as headlights shine right into the rooms if others come and go for the restaurant late in the evening.
Recently renovated and upgraded to an exceptionally high standard, the accomodation was extremely comfortable. The proprietors have achieved a remarkable, eclectric compromise between installing the modern, yet have lovingly renovated and retained many of the original period features. Excellent hospitality. The staff are so wonderfully attentive that, on occasion, we felt a little smothered.(In particular, at the table) We did appreciate that staff training was in progress at the time of our stay.
It's the best B&B I've stayed in. Room very comfortable, warm & clean, lovely bathroom (+ soap, shower gel, shampoo etc), kettle + drinks stuff + an outstanding location. The landlady (Carol) was a great personality + we didn't feel like anything was a chore for her. She was great - we recommend it very highly.
Location, brilliant starting point to see the great glen and Carol the owner she made us feel very welcome.
Carol and Mark were extremely welcoming and helpful, nothing was too much trouble for them. The berakfast was excellent. I would both recommend this B & B and will probably revisit.
Our lovely host.
Extremely friendly staff, quiet but central location, and a very good breakfast!!
The friendliness of the owner and the qualityof the room and the breakfast
Very nice people, warm welcome and great attention to our entire group.
very friendly staff . nice comfortable amenities, easy to find and well located for resturants and pubs
Carol is great and so friendly, the room was lovely as was the scenery
Its situation near the canal. The friendness of the personal.
The price is about the best in town, but if you are looking for a hotel style b&b, this is not it. This feels more like staying with relatives. The owner is a very nice older woman, and she makes a good breakfast for you. The ensuite bathroom wasn't really ensuite, we had our own bathroom, but you had to go into the hall to use it, so you would need to get dressed to use it at night, etc.