Overview

Hotel Carlton

Karlstraße 11, 60329 Frankfurt am Main, Hesse, Germany
+49 69 241 8280

$40+

Overall guest ratings

7.1/10 Good
Based on 1,048 reviews

Review highlights

  • 9.0
  • 9.0
  • 3.9
  • 3.5

Good to know

  • Great reception
  • Friendly service
  • Train station is close

Nearby

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    About

    The long tradition of family ownership will be appreciated through our personal service and attention to detail. Combined with the rich breakfast buffet- our 28 individually styled guest rooms- all with direct-dial telephone- cable-tv and bathrooms- will promise our guests a memorable and enjoyable stay at the Hotel Carlton. The Hotel Carlton is conveniently located in the heart of business metropolis Frankfurt- within the reach of the Zeil- a famous shopping mile. Newly renovated for our guests benefit- the Carlton offers all modern comforts in a refined and cultivated atmosphere. FRA-FRANKFURT-0 MI W Downtown

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    Amenities

    • Free Wi-Fi
    • Internet
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    7.1 Good
    Based on 1,048 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.0 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      8.7 "87% liked the proximity to shopping."
      9.2 "Great parking, according to 92%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Breakfast is good."
      8.2 "82% were happy with the price of the breakfast."
    • 6.1 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 3.9 "Not very comfortable."
      3.9 "61% thought it was too noisy."
      1.7 "83% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
      0.0 "100% criticized the small bathroom."
    • 3.5 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.7 "83% said rooms were small."
      1.0 "For 90%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      0.6 "Air conditioning was criticized by 94%."
      0.7 "93% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
      0.0 "100% criticized the small bathroom."
      0.0 "100% were disappointed with the minibar."
    • 2.0 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      4.5 "Unfriendly atmosphere, according to 55%."
    • 1.9 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
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    Overall Rating

    7.4 Good
    Based on 398 reviews
    • 9.0 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.1 "Great parking, according to 91%."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 8.2 "Good value."
    • 8.1 "Breakfast is good."
    • 6.1 "Internet is average."
    • 3.9 "Not very comfortable."
      3.8 "62% thought it was too noisy."
      1.7 "83% said rooms were small."
    • 3.7 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      1.7 "83% said rooms were small."
      0.9 "For 91%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
    • 1.8 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    • 1.7 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
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    Overall Rating

    7.2 Good
    Based on 41 reviews
    • 9.1 "Terrific location."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 5.9 "Average cleanliness."
    • 3.5 "Not very comfortable."
    • 3.3 "Rooms are not good."

    Overall Rating

    6.5 Good
    Based on 94 reviews
    • 8.9 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Good value."
    • 6.3 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 3.5 "Not very comfortable."
      1.6 "84% said rooms were small."
    • 2.9 "Awful rooms."
      2.3 "77% complained about the bathroom."
      1.6 "84% said rooms were small."
      0.9 "For 91%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
    • 1.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall Rating

    7.1 Good
    Based on 513 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to shopping."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 6.0 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 3.9 "Not very comfortable."
      4.0 "60% thought it was too noisy."
      1.6 "84% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
    • 3.7 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.6 "84% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
      1.7 "83% thought the tv was sub-standard."
      4.8 "52% said the bathroom was dirty."
    • 2.2 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      4.6 "Unfriendly atmosphere, according to 54%."
    • 1.9 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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