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Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." 8.6 "86% found therestaurant service to be one of the best ." -
9.3 "Terrific location."9.8 "98% thought it was
easy to get to the train station ." 7.1 "Great parking , according to 71%." 10.0 "City centre within easy reach , said 100%." 9.3 "Easily accessible by car , said 93%." 7.7 "77%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thoughtparking was inexpensive ." -
9.2 "Awesome vibe."9.9 "99%
enjoyed the friendly atmosphere ." 7.6 "76% thought, thehotel was modern ." 10.0 "100% said it was astylish hotel ." 8.9 "89% thought thehotel was luxurious ." -
8.9 "Breakfast is good."
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8.4 "Amenities are good."8.6 "86% thought the
building was wonderful ." 8.2 "82% found thegrounds to be nice ." 10.0 "100% thought thearchitecture was beautiful ." -
6.5 "Rooms are ok."6.4 "For only 64%, the
bathroom was ok ." -
6.3 "Average comfort."
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4.7 "Internet is poor."4.0 "60% said the
wifi quality was bad ."
Overall Rating
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9.6 "World class service."10.0 "100% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." -
9.3 "Terrific location."9.9 "99% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 7.2 "Great parking , according to 72%." -
9.1 "Excellent breakfast."
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9.1 "Awesome vibe."9.9 "99%
enjoyed the friendly atmosphere ." -
8.7 "Generally very clean."8.4 "84% said
rooms were clean ." -
6.7 "Average comfort."5.0 "Only 50% said
rooms were big enough ." -
6.7 "Rooms are ok."5.0 "Only 50% said
rooms were big enough ." 6.1 "For only 61%, thebathroom was ok ." 5.4 "For 54%,maintenance was acceptable ."
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.4 "Terrific location."9.9 "99% thought it was
easy to get to the train station ." 7.4 "Great parking , according to 74%." 10.0 "City centre within easy reach , said 100%." -
9.2 "Awesome vibe."9.7 "97%
enjoyed the friendly atmosphere ." -
8.7 "Breakfast is good."
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8.3 "Amenities are good."
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6.7 "Rooms are ok."5.4 "Only 54% said
rooms were big enough ." -
6.6 "Average comfort."5.4 "Only 54% said
rooms were big enough ."
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.2 "Awesome vibe."9.9 "99%
enjoyed the friendly atmosphere ." -
9.0 "Terrific location."
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9.0 "Excellent breakfast."
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8.4 "Amenities are good."
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6.1 "Average comfort."
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5.7 "Rooms are ok."6.2 "For only 62%, the
bathroom was ok ."
Overall Rating
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9.7 "World class service."9.9 "99% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." -
9.5 "Terrific location."9.9 "99% thought it was
easy to get to the train station ." -
9.1 "Excellent breakfast."
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9.1 "Awesome vibe."9.9 "99%
enjoyed the friendly atmosphere ." 7.6 "76% thought, thehotel was modern ." 10.0 "100% said it was astylish hotel ." -
8.4 "Amenities are good."
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5.7 "Rooms are ok."6.6 "For only 66%, the
bathroom was ok ." 5.2 "Beds were acceptable for 52%." -
5.2 "Average comfort."5.2 "
Beds were acceptable for 52%." -
4.3 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
very pleasant stay No complaints
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6.7review from
Location is great. Close to all museums and centre of the city. rather poor choise of bath supplies
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6.3review from
The location was very convenient to the train station, without being in the red light district. It was in a very quiet neighborhood and very relaxing. I pity all those attempting to book near the train station and winding up in a hotel right next to a strip club. I booked this hotel after reading horror stories from other readers about hotels with cockroaches, bed bugs and all-night clubs. I'm very happy with the decision I made. It's only a 5 minute walk from the train station and as you're walking through the red light district to get to the hotel, you'll see how lucky you are not to be staying in a hotel any closer. Everything was sparkling clean, the staff was most helpful, and the breakfast downstairs in the morning was very tasty. The first half of my first night there was one of the worst in my life, though I managed to adjust and the rest of my stay was very pleasant. All the pillows they have are Euro Squares, which, as an American, I was not quite used to. The first pillow I asked for was very lumpy, so I asked for another and they obliged. The blanket also doesn't hang off the edge of the bed as I was used to, but came to just about the edge of the bed with one person under it. Also, it is quite a walk to the main shopping area, but that was OK with me because I only went to explore that area once just to see what was there. Strangely-sized bed dressings aside, this is a fantastic hotel.
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6.3review from
The hotel is a 10 minute walk from the main Frankfurt train station. The hotel is a short walk from the Opera house and square where we had a nice dinner at an outdoor cafe (there were 4 cafes to choose from). We took the ETS tour of Hiedelberg and Rhine River. I would not recommend this tour company. We were leaving early (6:00a) on the last day of our stay and requested breakfast earlier than the scheduled time. The hotel accomodated our request. We were a couple and our beds were not close together...we had two separate twin beds. We enjoy sleeping together so that was a disappointment. This hotel is probably more appropriate for business than pleasure.
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8.0review from
It's very close too Fair and center off town. Verry silent part off Frankfurt.
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7.6review from
free internet
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6.4review from
Staff were very helpful all the time. Physical proximity to the fair. Breakfast buffet was limited, quantities of food a little considering the fully booked nature of the hotel. Some plates on the buffet were left empty and were not replaced although everybody came to breakfast at the same time. There are no coffee pots on every table, to have another cup of coffee you have to wait until you catch the waiter's eye to ask for more coffee.
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6.0review from
Close to the fair ground, nice small hotel, near restaurants, friendly staff. Bed, matress quality very poor!!! It was not horizontal and sinking/sloping to one side.
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7.2review from
Helpfulness of staff
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6.8review from
excellent position - very close to city centre/clean/very friendly and helpful staff/nicely decorated rooms a bit too small especially our twin room
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6.7review from
Location is great. Close to all museums and centre of the city. rather poor choise of bath supplies
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7.6review from
free internet
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7.2review from
Helpfulness of staff
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6.8review from
excellent position - very close to city centre/clean/very friendly and helpful staff/nicely decorated rooms a bit too small especially our twin room
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6.3review from
The location was very convenient to the train station, without being in the red light district. It was in a very quiet neighborhood and very relaxing. I pity all those attempting to book near the train station and winding up in a hotel right next to a strip club. I booked this hotel after reading horror stories from other readers about hotels with cockroaches, bed bugs and all-night clubs. I'm very happy with the decision I made. It's only a 5 minute walk from the train station and as you're walking through the red light district to get to the hotel, you'll see how lucky you are not to be staying in a hotel any closer. Everything was sparkling clean, the staff was most helpful, and the breakfast downstairs in the morning was very tasty. The first half of my first night there was one of the worst in my life, though I managed to adjust and the rest of my stay was very pleasant. All the pillows they have are Euro Squares, which, as an American, I was not quite used to. The first pillow I asked for was very lumpy, so I asked for another and they obliged. The blanket also doesn't hang off the edge of the bed as I was used to, but came to just about the edge of the bed with one person under it. Also, it is quite a walk to the main shopping area, but that was OK with me because I only went to explore that area once just to see what was there. Strangely-sized bed dressings aside, this is a fantastic hotel.
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6.3review from
The hotel is a 10 minute walk from the main Frankfurt train station. The hotel is a short walk from the Opera house and square where we had a nice dinner at an outdoor cafe (there were 4 cafes to choose from). We took the ETS tour of Hiedelberg and Rhine River. I would not recommend this tour company. We were leaving early (6:00a) on the last day of our stay and requested breakfast earlier than the scheduled time. The hotel accomodated our request. We were a couple and our beds were not close together...we had two separate twin beds. We enjoy sleeping together so that was a disappointment. This hotel is probably more appropriate for business than pleasure.
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6.4review from
Staff were very helpful all the time. Physical proximity to the fair. Breakfast buffet was limited, quantities of food a little considering the fully booked nature of the hotel. Some plates on the buffet were left empty and were not replaced although everybody came to breakfast at the same time. There are no coffee pots on every table, to have another cup of coffee you have to wait until you catch the waiter's eye to ask for more coffee.
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6.0review from
Close to the fair ground, nice small hotel, near restaurants, friendly staff. Bed, matress quality very poor!!! It was not horizontal and sinking/sloping to one side.
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