Hotel Carlton, Frankfurt am Main Hotels from $40

Guest reviews

Based on 934 reviews

Service

9.2 "World class service."

9.7 "97% found the staff to be very friendly."

9.0 "90% said the reception staff was great."

7.4 "74% thought the service was very professional."

10.0 "Management was excellent, said 100%."
Location

9.1 "Terrific location."

9.9 "99% thought it was easy to get to the train station."

9.6 "96% liked the proximity to shopping."

10.0 "City centre within easy reach, said 100%."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "Near to public transport, according to 100%."

10.0 "Great parking, according to 100%."
Breakfast

8.3 "Breakfast is good."

7.8 "78% were happy with the price of the breakfast."
WiFi

6.3 "Internet is average."

6.1 "61% thought the wifi quality was ok."
Cleanliness

5.4 "Average cleanliness."

5.1 "Only 51% said rooms were clean enough."
Room

4.3 "Rooms are not good."

2.8 "72% complained about the bathroom."

3.3 "67% said rooms were small."

1.5 "For 85%, the rooms looked old."

1.3 "87% thought they were poorly maintained."

3.6 "64% said the bathroom was dirty."

3.7 "63% found problems with the furniture."

3.2 "Air conditioning was criticized by 68%."

0.5 "95% criticized the small bathroom."

2.2 "78% had problems with the shower."

0.7 "93% were disappointed with the minibar."

2.1 "79% thought the tv was sub-standard."
Vibe

2.8 "Horrible vibe."

1.2 "88% criticized the unstylish hotel."

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Based on 382 reviews

Based on 46 reviews

Location

9.1 "Terrific location."
Service

9.0 "World class service."

9.6 "96% found the staff to be very friendly."
Breakfast

8.2 "Breakfast is good."
Cleanliness

5.2 "Average cleanliness."
Comfort

4.1 "Not very comfortable."
Room

3.8 "Rooms are not good."

Based on 84 reviews

Service

9.1 "World class service."

9.7 "97% found the staff to be very friendly."
Location

9.0 "Terrific location."

9.9 "99% thought it was easy to get to the train station."
WiFi

6.4 "Internet is average."

6.1 "61% thought the wifi quality was ok."
Room

4.0 "Rooms are not good."

2.7 "73% complained about the bathroom."

1.3 "For 87%, the rooms looked old."
Vibe

2.6 "Horrible vibe."

1.1 "89% criticized the unstylish hotel."

Based on 420 reviews

Location

9.3 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

9.7 "97% liked the proximity to shopping."
Service

9.1 "World class service."

9.7 "97% found the staff to be very friendly."

8.8 "88% said the reception staff was great."
Breakfast

8.4 "Breakfast is good."
WiFi

6.2 "Internet is average."

5.9 "59% thought the wifi quality was ok."
Cleanliness

5.2 "Average cleanliness."
Room

4.1 "Rooms are not good."

4.9 "51% said rooms were dirty."

3.0 "70% said rooms were small."

1.6 "For 84%, the rooms looked old."

2.7 "73% complained about the bathroom."

1.4 "86% thought they were poorly maintained."

3.7 "63% found problems with the furniture."

3.5 "Air conditioning was criticized by 65%."
Vibe

2.9 "Horrible vibe."

1.3 "87% criticized the unstylish hotel."