Hotel Carlton, Frankfurt am Main Hotels from $46

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Families
Business
Solo

Overall Rating

Based on 1,295 reviews

Service

9.2 "World class service."
Location

9.0 "Terrific location."
Breakfast

8.4 "Breakfast is good."
WiFi

5.6 "Internet is average."
Cleanliness

4.5 "Not very clean."
Comfort

3.8 "Not very comfortable."
Room

3.5 "Rooms are not good."
Vibe

2.1 "Horrible vibe."
Bar and Beverages

0.0 "Bar is disappointing."

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Overall Rating

Based on 466 reviews

Service

8.9 "Great service."

9.7 "97% found the staff to be very friendly."

9.4 "94% said the reception staff was great."
Location

8.8 "Location is great."

9.7 "97% thought it was easy to get to the train station."

7.9 "79% liked the proximity to shopping."

10.0 "City centre within easy reach, said 100%."
Breakfast

8.4 "Breakfast is good."

8.5 "85% were happy with the price of the breakfast."
Value for money

8.3 "Good value."

8.5 "85% were happy with the price of the breakfast."
WiFi

5.5 "Internet is average."
Cleanliness

4.5 "Not very clean."

4.3 "57% said rooms were dirty."

3.8 "62% said the bathroom was dirty."
Room

3.9 "Rooms are not good."

4.3 "57% said rooms were dirty."

2.4 "76% complained about the bathroom."

1.6 "84% said rooms were small."

0.9 "91% thought they were poorly maintained."

3.8 "62% said the bathroom was dirty."

2.8 "72% found problems with the furniture."
Vibe

2.7 "Horrible vibe."

1.4 "86% criticized the unstylish hotel."

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Overall Rating

Based on 51 reviews

Service

9.1 "World class service."

9.6 "96% found the staff to be very friendly."
Location

9.0 "Terrific location."
Breakfast

8.3 "Breakfast is good."
Cleanliness

4.8 "Not very clean."

4.8 "52% said rooms were dirty."
Room

3.6 "Rooms are not good."

4.8 "52% said rooms were dirty."
Comfort

3.6 "Not very comfortable."

Overall Rating

Based on 181 reviews

Service

9.1 "World class service."

9.6 "96% found the staff to be very friendly."

9.2 "92% said the reception staff was great."
Value for money

8.8 "Good value."
Location

8.7 "Location is great."
Breakfast

8.5 "Breakfast is good."
WiFi

5.5 "Internet is average."
Cleanliness

4.0 "Not very clean."

3.9 "61% said rooms were dirty."
Comfort

3.1 "Quite uncomfortable."

1.2 "88% said rooms were small."

3.8 "62% thought it was too noisy."
Room

2.4 "Awful rooms."

1.8 "82% complained about the bathroom."

1.2 "88% said rooms were small."

0.9 "For 91%, the rooms looked old."

3.9 "61% said rooms were dirty."

1.0 "90% thought they were poorly maintained."
Vibe

2.0 "Horrible vibe."

1.1 "89% criticized the unstylish hotel."

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Overall Rating

Based on 595 reviews

Service

9.3 "World class service."

9.6 "96% found the staff to be very friendly."

9.2 "92% said the reception staff was great."
Location

9.3 "Terrific location."

9.9 "99% thought it was easy to get to the train station."

7.9 "79% liked the proximity to shopping."
Breakfast

8.6 "Breakfast is good."
WiFi

5.5 "Internet is average."
Cleanliness

4.5 "Not very clean."

4.3 "57% said rooms were dirty."

3.7 "63% said the bathroom was dirty."
Comfort

3.5 "Not very comfortable."

1.3 "87% said rooms were small."

3.9 "61% thought it was too noisy."
Room

3.4 "Rooms are not good."

4.3 "57% said rooms were dirty."

2.0 "80% complained about the bathroom."

1.3 "87% said rooms were small."

1.3 "For 87%, the rooms looked old."

0.8 "92% thought they were poorly maintained."

2.4 "76% found problems with the furniture."

3.7 "63% said the bathroom was dirty."

1.1 "89% thought the tv was sub-standard."
Vibe

2.4 "Horrible vibe."

1.1 "89% criticized the unstylish hotel."

4.8 "Unfriendly atmosphere, according to 52%."

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Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Friendly service"

"Train station is close"

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Recent Reviews

All reviews
Positive
Neutral
Negative

4.0

review from

i ordered a non smoking room, got a smoking room, unbelievable smell...

Reviewed Nov 2010 by Anonymous
6.0

review from

This second time at the Carlton I got an excellent room, the wifi service was perfect, the staff people are nice and welcoming, the breakfast is very good and is included in the price. It is perfect for a single man travelling for business at the Book Fair, taking into consideration the specificities of the hotel industry in the city of Frankfurt.

Reviewed Oct 2010 by Anonymous
3.3

review from

Staff Price, rooms

Reviewed Oct 2010 by Anonymous
5.0

review from

Staff is good, breakfast is good, near to station..wifi available in rooms bathrooms are terrible, rooms space are very small

Reviewed Oct 2010 by Anonymous
7.3

review from

safe, sleep, cleen, internet good. no

Reviewed Sep 2010 by Anonymous
4.4

review from

it is near the near station and with in walking distance to many stie attraction. We manage to check in early after our flight from singapore. It is clsoe by the casio and red light. No very safe to move around at night. Check out time of 1100H not later. WC is small and breakfast is very simple.

Reviewed Sep 2007 by Anonymous
6.8

review from

The staff were very helpful and well spoken in english, the breakfasts were well displayed and fresh. No complaints at all.

Reviewed Sep 2007 by Anonymous
7.6

review from

Friendly staff, comfortable bed, good breakfast, free internet use. There was a strange smell in the room all the time.

Reviewed Aug 2007 by Anonymous
4.8

review from

clean room and hotel, kindness of staff breakfast buffet quite pour, couldnt use my notebook as lack of useable electricity devices.

Reviewed Jul 2007 by Anonymous
7.2

review from

hotel staff, services, cleanliness and easy to find on map

Reviewed May 2007 by Anonymous

7.3

review from

safe, sleep, cleen, internet good. no

Reviewed Sep 2010 by Anonymous
6.8

review from

The staff were very helpful and well spoken in english, the breakfasts were well displayed and fresh. No complaints at all.

Reviewed Sep 2007 by Anonymous
7.6

review from

Friendly staff, comfortable bed, good breakfast, free internet use. There was a strange smell in the room all the time.

Reviewed Aug 2007 by Anonymous
7.2

review from

hotel staff, services, cleanliness and easy to find on map

Reviewed May 2007 by Anonymous

4.0

review from

i ordered a non smoking room, got a smoking room, unbelievable smell...

Reviewed Nov 2010 by Anonymous
6.0

review from

This second time at the Carlton I got an excellent room, the wifi service was perfect, the staff people are nice and welcoming, the breakfast is very good and is included in the price. It is perfect for a single man travelling for business at the Book Fair, taking into consideration the specificities of the hotel industry in the city of Frankfurt.

Reviewed Oct 2010 by Anonymous
3.3

review from

Staff Price, rooms

Reviewed Oct 2010 by Anonymous
5.0

review from

Staff is good, breakfast is good, near to station..wifi available in rooms bathrooms are terrible, rooms space are very small

Reviewed Oct 2010 by Anonymous
4.4

review from

it is near the near station and with in walking distance to many stie attraction. We manage to check in early after our flight from singapore. It is clsoe by the casio and red light. No very safe to move around at night. Check out time of 1100H not later. WC is small and breakfast is very simple.

Reviewed Sep 2007 by Anonymous
4.8

review from

clean room and hotel, kindness of staff breakfast buffet quite pour, couldnt use my notebook as lack of useable electricity devices.

Reviewed Jul 2007 by Anonymous

Hotel Carlton

$46+

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