Guest reviews
Overall Rating
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9.2 "Perfectly clean."8.8 "88% said
rooms were clean ." -
9.0 "World class service."10.0 "100% found the
staff to be very friendly ." -
8.3 "Comfort level is high."8.6 "86% thought
rooms were spacious ." -
7.7 "Good location."10.0 "
Good access to the airport , said 100%." -
7.5 "Good breakfast."
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6.7 "Rooms are ok."5.8 "For only 58%, the
bathroom was ok ." -
5.0 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.4review from
Location No room at breakfast, few tables and extremely small rooms
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4.4review from
ideal location when you have an early morning flight the restaurant was closed on fridaynight, as well as saturdays and sunday, which made it a little difficult when we wanted dinner and had planned to have it there. this wasn't written anywhere and we only found out when we asked where the staff were at reception. i was charged twice for my room and am still awaiting a response to my request for a refund.
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4.4review from
Too high price for a basic hotel
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4.4review from
the room was quite confortable for three people after a whole day visiting Frankfurt we came back to the hotel at 17.00 and our room had not been cleaned yet. We just managed to get into the beds for a rest when a man from the room service walked in without even knocking on the door. He told us that if we wanted our room cleaned we had to leave in 10 minutes otherwise he could only change our towels. We chose not to have our room cleaned and not to change the towels but I believe that by 17.00 all the rooms should have already been cleaned.
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6.8review from
It was a very nice, clean, recently remodeled hotel. It is a little remote from the city but within walking distance to the arena. The restaurant and bar were closed for some reason and there is no where else around the hotel to eat. So that was very inconvenient.
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4.4review from
Location No room at breakfast, few tables and extremely small rooms
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4.4review from
ideal location when you have an early morning flight the restaurant was closed on fridaynight, as well as saturdays and sunday, which made it a little difficult when we wanted dinner and had planned to have it there. this wasn't written anywhere and we only found out when we asked where the staff were at reception. i was charged twice for my room and am still awaiting a response to my request for a refund.
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4.4review from
Too high price for a basic hotel
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4.4review from
the room was quite confortable for three people after a whole day visiting Frankfurt we came back to the hotel at 17.00 and our room had not been cleaned yet. We just managed to get into the beds for a rest when a man from the room service walked in without even knocking on the door. He told us that if we wanted our room cleaned we had to leave in 10 minutes otherwise he could only change our towels. We chose not to have our room cleaned and not to change the towels but I believe that by 17.00 all the rooms should have already been cleaned.
