Holiday Inn Express & Suites Franklin Ky, An IHG Hotel

Guests have highlighted the friendly staff, delicious hot breakfast, and the indoor pool as some of the best features of the hotel.

Some guests mentioned concerns about the room not being cleaned and the need for more toilet paper in the room. However, others found the room to be clean and comfortable.

Yes, the hotel is pet-friendly, and pets are allowed on request with applicable charges.

Guests can expect a good breakfast with a variety of options, although some mentioned that the gravy taste was not to their liking.

Yes, the hotel offers free parking for guests, providing convenience for those arriving by car.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

While many guests praised the cleanliness and comfort of the rooms, some mentioned that their rooms were not cleaned during their stay. It's advisable to check the room's cleanliness upon arrival and communicate any issues to the staff promptly.

Some guests were disappointed to find the hot tub not working or the pool area bathrooms not well-maintained. It's recommended to verify the availability and condition of these facilities before booking if they are important to your stay.

A few guests noted that the noise from the nearby highway or loud guests in adjacent rooms affected their stay. Light sleepers may want to request a room away from the highway and consider earplugs as a precaution.

While many guests enjoyed the breakfast, some mentioned specific issues with certain food items. It's advisable to check recent reviews for feedback on the breakfast quality if it's an important aspect of your stay.

If traveling with pets, it's recommended to inquire about specific pet-friendly room options and any associated charges before booking.

Some guests reported issues with room amenities such as air conditioning, TV mounts, and bathroom doors. It's advisable to promptly report any maintenance issues to the staff for resolution.

A few guests mentioned encountering bed bugs during their stay. It's advisable to check recent reviews for any reports of bed bugs and inspect the room upon arrival.

Several guests mentioned challenges with the check-in process. It's recommended to clarify any special requests or booking details during the check-in process to ensure a smooth experience.

If you have specific requirements such as early check-in, late check-out, or room preferences, it's advisable to verify these requests with the hotel in advance to avoid any inconvenience.