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Crew and staff very nice.

Took sooooo long to get our bags after the flight! Over 30 mins.

Non stop

Paying for snacks.

Was efficient and friendly, and I liked the no frills aspect for the cost savings.

Paying for a regular seat, without special advantages, seems wrong, or at least annoying.

Delayed 6 hours. Flight attendants not prepared for new plane.

Boarded us on the wrong plane, and was delayed 5+ hours with maintenance issues and ran out of gas! The crew was rude and didn't care about our comfort and also didn't tell us exact delay times so it was a guessing game of when we were even close to boarding.

Nothing

Never flying this airline again. They Cancelled my flight without telling, I had to call to ask why.

Nothing is good about united.

Had to fly into Memphis instead of Nashville in order to make my event. United didn't even help me do it, I figured it out myself . Asked for a refund and they gave me $3. Had to drive 4 hours and rent a car for $75 just to make my event on time that I had planned months ago. United is a terrible airline and I will never fly with them again.

nothing

they charged me twice for the same ticket and never refunded me my money

Pricing, scheduling, friendliness, efficient etc

There was nothing with which I was displeased.

Great price,easy booking,and great flight. Would definitely use them again.

Plenty of leg room.

Loud guy sitting behind us was all.

The Flight Attendant who was in the back of the place was awesome and very caring.

Someone was sitting in my seats and instead of making him move they made us move and tried splitting up my wife and 6 month old child about 4 rows apart. The air started blowing very hot air about halfway through the flight. Everyone was sweating and it was better to just turn the air off completely then keep it on. They tried taking care of it which helped for 5 minutes and then it started blowing hot again. Also the WiFi would kick you off after about 30 seconds and then make you go through a login that takes like 60 seconds. Needless to say... this was the first time I haven't flown Southwest in years... and with the kind of experience it's no wonder why it won't happen again any time soon.