Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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10.0 "Incredible bar."
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." 8.0 "80% said thereception staff was great ." -
9.2 "Excellent breakfast."
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8.8 "Good value."
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8.2 "Location is great."10.0 "
Great parking , according to 100%." 10.0 "100% thoughtparking was inexpensive ." 8.3 "Near to public transport , according to 83%." -
6.8 "Rooms are ok."7.0 "70% were
happy with the bathroom ." 5.2 "Beds were acceptable for 52%." 6.1 "Only 61% saidrooms were clean enough ." 5.0 "For 50%,maintenance was acceptable ." 6.7 "67% thought thebathroom was big enough ." 6.0 "Only 60% thought theshower was ok ." 5.0 "Cleanliness of the bathroom was average , said 50%." -
5.7 "Average cleanliness."6.1 "Only 61% said
rooms were clean enough ." 5.0 "Cleanliness of the bathroom was average , said 50%." -
5.3 "Average amenities."
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3.8 "Wellness & sports facilities were not very nice."3.9 "61% were
unhappy with the sauna ."
Overall Rating
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9.4 "World class service."9.6 "96% found the
staff to be very friendly ." -
9.2 "Excellent breakfast."
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9.0 "Food is to die for."
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8.9 "Good value."
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8.0 "Location is great."10.0 "
Great parking , according to 100%." 10.0 "100% thoughtparking was inexpensive ." -
5.8 "Average cleanliness."
Overall Rating
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8.7 "Breakfast is good."
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7.8 "High comfort."
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7.6 "Good location."
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6.6 "Rooms are ok."
Overall Rating
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9.3 "Excellent breakfast."
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.4 "Location is great."10.0 "
Great parking , according to 100%." -
7.6 "High comfort."8.8 "88% thought
rooms were spacious ." -
6.4 "Rooms are ok."6.5 "For only 65%, the
bathroom was ok ."
Overall Rating
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9.5 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.3 "Excellent breakfast."
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8.9 "Good value."
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8.2 "Location is great."
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7.7 "High comfort."8.5 "85% thought it was
pleasantly quiet ." 8.7 "87% thoughtrooms were spacious ." -
6.4 "Rooms are ok."6.6 "For only 66%, the
bathroom was ok ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.7review from
Large comfortable room and decent food. Not close to the city center, it is not walkable.
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7.3review from
Lovely big room. Air conditioning on low was very quiet and worked well in the very hot weather. Staff very helpful. Breakfast great, including smoked salmon, nuts, lovely bread. The restaurant didn't have many vegetarian options (though no worse than most in Germany). In the bathroom the shampoo and soap came in little sachets which is wasteful and bad for the environment, and it also meant we ran out when we didn't want the room cleaned every day. There was no notice about reusing our towels to save energy.
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7.4review from
The hotel is not far a away from, the high road to Switzerland and also to the City Centre of Freiburg. Good restaurant for dinner and breakfast. Quit area.
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6.0review from
This is not a negative, but the hotel a bit removed from any towns. If you have your own vehicle or prefer to eat at the hotel, then this in not a problem.
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8.0review from
Very conveniently located on the outskirts of Freiburg, the Hotel is modern but with an old style family warmth & friendliness. Herr Frey, the proprietor, is ever present to welcome & greet guests and to answer questions about local amenities & attractions. The staff throughout were kind, friendly & highly efficient. The food was excellent. The Wi-Fi connection to the Internet - although free - is unecessarily complicated and requires you to keep a page permanently open on Windows desktop to maintain connection. An English version of the restaurant menu would have been appreciated although some of the staff did speak good English (better than our German!)
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8.0review from
Very well priced, good restaurant, lovely staff, clean comfortable room Not well located for city sightseeing. Had to drive into town and use (inexpensive) public parking.
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8.0review from
Comfortable, spacious room. Very clean, lovely bathroom. Good food.
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3.6review from
Pleasant outdoor dining area 35c and no air conditioning was no fun. This should be made clear. Also no childrens facilities at all. There is a garden wich is empty but could easily have a swing or slide.
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7.6review from
location - very easy to get into the black forest and Town centre, staff and breakfast
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6.0review from
The staff was excellent. The manager knew the area and spoke English very well. Her recommendations for dinner, etc. were good
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8.0review from
Very conveniently located on the outskirts of Freiburg, the Hotel is modern but with an old style family warmth & friendliness. Herr Frey, the proprietor, is ever present to welcome & greet guests and to answer questions about local amenities & attractions. The staff throughout were kind, friendly & highly efficient. The food was excellent. The Wi-Fi connection to the Internet - although free - is unecessarily complicated and requires you to keep a page permanently open on Windows desktop to maintain connection. An English version of the restaurant menu would have been appreciated although some of the staff did speak good English (better than our German!)
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8.0review from
Very well priced, good restaurant, lovely staff, clean comfortable room Not well located for city sightseeing. Had to drive into town and use (inexpensive) public parking.
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8.0review from
Comfortable, spacious room. Very clean, lovely bathroom. Good food.
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7.3review from
Lovely big room. Air conditioning on low was very quiet and worked well in the very hot weather. Staff very helpful. Breakfast great, including smoked salmon, nuts, lovely bread. The restaurant didn't have many vegetarian options (though no worse than most in Germany). In the bathroom the shampoo and soap came in little sachets which is wasteful and bad for the environment, and it also meant we ran out when we didn't want the room cleaned every day. There was no notice about reusing our towels to save energy.
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7.4review from
The hotel is not far a away from, the high road to Switzerland and also to the City Centre of Freiburg. Good restaurant for dinner and breakfast. Quit area.
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7.6review from
location - very easy to get into the black forest and Town centre, staff and breakfast
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5.7review from
Large comfortable room and decent food. Not close to the city center, it is not walkable.
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6.0review from
This is not a negative, but the hotel a bit removed from any towns. If you have your own vehicle or prefer to eat at the hotel, then this in not a problem.
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3.6review from
Pleasant outdoor dining area 35c and no air conditioning was no fun. This should be made clear. Also no childrens facilities at all. There is a garden wich is empty but could easily have a swing or slide.
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6.0review from
The staff was excellent. The manager knew the area and spoke English very well. Her recommendations for dinner, etc. were good
