Pros (+) Good location in the city.
Cons (-) The A/C did not work for 2 nights for hours at the time. And we were unable to open the windows because they are locked. Overall the price was pretty high which is true for a lot of the hotels in Germany.
3 stars
Mercure Hotel Freiburg am Münster
Auf der Zinnen 1, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Freiburg im Breisgau, Germany
See location+49 761 38 510Photos of Mercure Hotel Freiburg am Münster
Overview
Discover the charm of Freiburg's old town right at your doorstep at the 3-star Mercure Hotel Freiburg am Münster. Certified by the German Business Travel Association (VDR), our hotel offers 117 comfortable rooms and 3 meeting rooms for up to 140 people. Freiburg Central Station is just 1 km away and the A5 highway is 8 km. Paid parking is available in the adjacent garage.
Amenities at Mercure Hotel Freiburg am Münster
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Electric kettle
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Things to do
- Gift shop
- Hiking
- Bicycle rental
- Cycling
- Skiing
- Beauty salon
General
- Slippers
- Lockers
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
Outdoor
- Terrace/Patio
Laundry
- Laundry service
Reviews of Mercure Hotel Freiburg am Münster
8.3
Very good
2756 verified ratings
Wonderful
1211
Very good
863
Good
424
Okay
136
Fair
79
Mediocre
24
Poor
19
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many highlighting its proximity to attractions and comfortable rooms. However, several reviews pointed out issues with service, including lack of attention to detail and responsiveness from staff. Overall, while the hotel meets basic needs, improvements in service would enhance the guest experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
193 reviews
9 out of 10
1 review
8.6 out of 10
2 reviews
All reviews
Pros (+) Everything was fine would stay again. Thankyou
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The low season is in April, and the high season is in September.
Are there any concerns about the parking availability?
Some guests mentioned that the parking is expensive and that there is no free parking available.
How is the quality of the beds at the hotel?
Guests have described the beds as comfortable and the rooms as clean and modern.
What can guests expect from the hotel's breakfast?
The breakfast is described as delicious with plenty of choice, although some guests found it expensive.
How is the cleanliness of the hotel?
Guests have consistently praised the hotel for its cleanliness and modern facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, and several guests appreciated that they could bring their pets along for an extra fee.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as Münsterplatz, Freiburger Münster, Wentzingerhaus, and the Augustinermuseum, all within walking distance.
Be Mindful of Parking Costs
Several guests found the parking fees to be expensive, and some mentioned the lack of free parking. Consider exploring alternative parking options in the area to save on costs.
Inquire About Special Dietary Needs
If you have specific dietary requirements, it may be beneficial to communicate them clearly with the hotel staff in advance to ensure that your needs are accommodated during breakfast service.
Take Advantage of the Central Location
The hotel's central location was praised by many guests for its proximity to the old town, Christmas markets, shops, and restaurants, making it an ideal base for exploring the area.
Consider Room Size and Amenities
Some guests found the rooms to be spacious and well-equipped, while others mentioned that the rooms were small and lacked certain amenities like a minibar or fridge. Consider your preferences when selecting a room.
Utilize the Hotel's Services
The hotel offers services such as room service, wake-up calls, and a business center, which can enhance the overall guest experience during their stay.
Check for Seasonal Rates
If you're planning a visit, consider the low season in April or the high season in September, as this may impact the availability and pricing of rooms.
Plan for Accessibility
If you have specific accessibility needs, such as the requirement for an elevator or hypoallergenic amenities, it's advisable to communicate these requirements with the hotel in advance to ensure a comfortable stay.
Location
Auf der Zinnen 1, 79098 Freiburg im Breisgau, Baden-Wurttemberg
What's nearby
- Münsterplatz170 yd
- Freiburger Münster215 yd
- Stadtgarten324 yd
- Neues Rathaus382 yd
- Augustinermuseum405 yd
- Freiburg Bachle434 yd
- Schwartzwalder Museum0.3 mi
- Schlossberg0.3 mi
- Martinstor0.3 mi
- University of Freiburg0.4 mi
- CinemaxX Freiburg0.5 mi
- Konzerthaus Freiburg0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Hotel Freiburg am Münster
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $122 |
Average price (weekend night) | $201 |
When to book a room at Mercure Hotel Freiburg am Münster
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Hotel Freiburg am Münster
FAQs when booking at Mercure Hotel Freiburg am Münster
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Freiburg im BreisgauGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.4 mi |
Everything you need to know for your stay in Freiburg im Breisgau
Complete your trip
Popular destinations