Gaerwen Hotels

Good location No hot water from shower , very noisy , not clean and confortable room. It is not acceptable level.

Good breakfast and a friendly atmosphere. Food was quite expensive and not much for your money.

Situation in one of the most beautiful parts of the world. Beautiful views from hotel dining room. Traditional Welsh Hotel with local style garden. Difficulty putting children in a room very close to our own despite request on booking. Moved to same floor though, Thank you.

Big rooms

the view and the breakfast room television picture extremely poor

Location and hekpful staff Tepid water

Very new; clean; pleasant location; relatively up-market accomodation in town with little choice. Amateurish staff; atmosphere of superior student accomodation; canteen style eating facilities.

Pleasant location in peaceful, quiet countryside. Close to all the best features of North Wales. Very good food, albeit costly. An expensive place to stay, acceptable without being luxurious. Nothing particular to shout about.

Laid back and peaceful setting, with friendly staff. Noise from kitchen extractor fan (stayed in Rm10) was unfortunate.

Staff on first night dinner second night relaxed atmosphere Dinner first night light pull in bathroom too high

No personal service from the owners. Poor privacy between rooms

Nice setting, lots of character, we were well looked after Unable to get access to Spa treatments once we'd checked in (need to book well in advance)

The hotel staff were very pleasant and helpful - particuliry in the clock house resteraunt. The hotel had some very good facilities and is in a peaceful location. The hotel in very old fashoined in parts. The reception area and old dining rooms might be trying to give the impression of a traditional old country house but I just found this to be actually just a bit sort of dark and cold. Arriving at 3.30 pm, an hour and a half after the possible check in time - the rooms were not ready - not particularily good - although the staff were apologetic.

Only place for evening meal was in bar. As a single female I did was not happy about this. Rooms rather dated.

The view from our apartment room was absolutely stunning. It was easy to find and situated within easy drive from all the main towns and villages. The hotel had all the facilities we were expecting. We stayed in one of the apartment type rooms which had a fantastic view of the sea. However the interior was not finished to a very high standard, particularly the bathroom. The room had not been hoovered before or while we were there. Our apartment had an upstairs room which had twin beds. The beds would have been too high for our daughters and there was no gate for the very steep stairs. The room had a tiled floor and no curtains, so offered no comfort. Also the only source of heating was a fan heater.

owner of hotel was a lovely lady made us fill very welcome

Two bedrooms were ideal for two adults and one child. Staff were very frindly and helpful. Great location in coastal, country Wales. Bathroom facilities not great in the room. The price was a bit too high for the facilities provided but the location was special.

The view from our room was amazing but it was in a separate tower away from the main hotel. We did not try the bar as they had a party of cyclists in and so it would have been busy. The staff were very friendly although a little disorganised. Location was great as we wanted to explore the Llanberis area which was only 8 miles away. The breakfast room lacked atmosphere although it had a good view, the cooked breakfast was average and not very warm presumable because it had to travel from the far side of the hotel. Although our room was lovely the shower cubicle and basin was located in the room and so not truly ensuite. Decor incomplete but adequate.