Pros (+) modern décor of lobby breakfast was fair
Cons (-) Entire hall and my room smells of smoke despite all being non-smoking room. No towels at pool. Air conditioning blows right onto bed. Sheets were stained.
2 stars
Best Western Gastonia
360 Best Western Ct/360 Mc Neil Street, Gastonia, NC 28054, United States
Gastonia, NC
See location+1 704 868 2000Photos of Best Western Gastonia
Overview
Welcome to Best Western Gastonia, your gateway to comfort and convenience in Gastonia, North Carolina. Located off Interstate 85 at Exit 20, our 100 percent smoke-free hotel places you close to dining, shopping, and popular attractions. Relax in spacious guest rooms featuring a microwave, mini fridge, coffee maker, and 55-inch TV. Stay connected with complimentary Wi-Fi, and enjoy fresh coffee and hot tea available 24/7 in the lobby. Start your morning with a complimentary hot breakfast, including eggs, breakfast meats, waffles, yogurt, and fresh fruit. Relax and take in the fresh air on our inviting outdoor patio. Our business center is available to help you stay productive, and our friendly staff is always ready to provide local recommendations to enhance your stay. Explore nearby attractions like Crowders Mountain State Park for scenic hikes, the Schiele Museum of Natural History for interactive exhibits, and Daniel Stowe Botanical Garden for beautiful landscapes. Thrill-seekers can visit the U.S. National Whitewater Center, while Carowinds Theme Park offers family fun just a short drive away. Dining options like Cracker Barrel and Texas Roadhouse are steps from the hotel, making it easy to enjoy a delicious meal without traveling far. Whether you're visiting for business or leisure, Best Western Gastonia offers modern amenities, a welcoming atmosphere, and a convenient location to make your stay exceptional. We look forward to hosting you on your next trip to Gastonia.
Latest deals for Best Western Gastonia
Amenities at Best Western Gastonia
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Shower chair
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Raised toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
General
- Seating area
- Interconnected room(s) available
- Telephone
- Carpeted
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Things to do
- Bicycle rental
Health and safety
- Safe
Pool
- Outdoor pool
Reviews of Best Western Gastonia
6.1
Okay
615 verified ratings
Wonderful
175
Very good
67
Good
101
Okay
41
Fair
64
Mediocre
39
Poor
128
Summary of reviews
Guests say
Guests appreciated the friendly service and convenient location of the hotel, making it a decent value for the price. However, many reviews pointed out cleanliness issues in the rooms and common areas, as well as noise disturbances from the nearby interstate. Breakfast options were also criticized for being bland and insufficiently stocked.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
6.2 out of 10
2 reviews
3.7 out of 10
4 reviews
All reviews
Cons (-) First statement:" we don't have your Ls room, would you take a room with two queens, no hot water, smell of smoke throughout, no elevator, we are seniors, they gave us a room on third floor, will NEVER stay there EVER again!!!!!!!!!!!!!!!!!
Cons (-) Do not stay here! We had bed bugs and when they tried to move us the next room had them as well. Then another!!! We left in the middle of the night and had to go through the incredibly stressful process of disinfection for the bugs - new clothes, alcohol swabs, throwing away what we could and wrapping the rest n airtight plastic... All while we were 2k miles from home. Those things are almost impo...
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Pros (+) Breakfast buffet had a nice assortment and food was replenished frequently. Staff friendly and pleasant.
Cons (-) Carpeting in rooms needed a deep cleaning. Clean socks were quite dirty when my daughter removed them after walking around floor (wearing only socks on her feet).
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Best Western Gastonia?
The hotel offers a complimentary breakfast buffet, which includes a variety of options to start your day off right.
Is there free parking available at Best Western Gastonia?
Yes, the hotel provides free parking for guests, ensuring convenience and ease of access during your stay.
How is the cleanliness of the rooms at Best Western Gastonia?
While some guests have mentioned concerns about cleanliness, the hotel is committed to maintaining clean and inviting rooms for all visitors.
What is the best time to visit Best Western Gastonia?
Consider visiting during the low season in November for a quieter experience, or during the high season in March for potentially more vibrant surroundings.
What sets Best Western Gastonia apart from other hotels in the area?
The hotel's friendly and accommodating staff, convenient location, and complimentary breakfast make it a standout choice for visitors to the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from the Highway
If you're a light sleeper, consider requesting a room away from the highway to minimize noise disturbances, as some guests found the traffic noise to be bothersome.
Check Room Odor
Several guests reported issues with room odors, particularly related to smoke. It's advisable to check the room for any odors upon arrival and request a change if necessary.
Verify Room Cleanliness
Some guests mentioned issues with cleanliness, such as dirty sheets and bathrooms. It's recommended to thoroughly inspect the room upon arrival and promptly report any cleanliness concerns to the staff.
Consider Early Breakfast Timing
Guests noted that the breakfast was packed up early, so if you plan to have seconds, it's best not to wait until the last minute to avoid missing out.
Be Mindful of Surroundings
A few guests mentioned encountering individuals near the entrance, which made them feel uncomfortable. It's advisable to be mindful of your surroundings, especially during late hours.
Check for Updated Amenities
Some guests experienced issues related to outdated amenities and systems. It may be helpful to inquire about the status of amenities and ensure they are updated and functional.
Inquire About Noise Levels
Due to the proximity to the interstate, some guests experienced noise disturbances. It's recommended to inquire about the noise levels and request a quieter room if needed.
Verify Smoking Policy
Several guests reported encountering smoke odors in non-smoking rooms. It's advisable to confirm the hotel's smoking policy and request a room that adheres to your preferences.
Address Maintenance Concerns Promptly
If you encounter maintenance issues such as air conditioning problems or leaks, it's best to report them promptly to the staff for resolution.
Check for Pet-Friendly Facilities
If you're traveling with pets, it's advisable to inquire about designated pet areas to ensure a comfortable stay for both you and your pets.
Location
360 Best Western Ct/360 Mc Neil Street, Gastonia, NC 28054
What's nearby
- Westfield Eastridge Shopping Centre0.3 mi
- Gastonia Amtrak Station1 mi
- Schiele Museum1.3 mi
- Arts on Main2.1 mi
- Crowder's Mountain7.7 mi
- King's Pinnacle10.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Gastonia
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | $114 |
Average price (weekend night) | $131 |
When to book a room at Best Western Gastonia
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in GastoniaGood to know
Value for money | 6.2 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 11.9 mi |
Everything you need to know for your stay in Gastonia
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