Gelsenkirchen Hotels

Nice room and nice/firendly people. This is the hotel where I like to stay. Everything is smooth, well organised, quiet....

Time to check in was too long but still acceptable.

very nice rooms - quite envirement - good service and fantastic restaurant

location, friendliness of staff

charges for parking car.

Comfortable room

Had to pay for parking, €8 euros per day, even though the website said there was free parking on site and that it didn't have to be reserved.

it was a good value 4 money! breakfast was nice, the staff were wellcoming & i loved the bar in the hotel.

nothing!

convenient with good rooms, facilities and helpful staff

smell of stale cigarette smoke got into the public areas of the hotel

location is excelent, staff very professional, breakfast much then enough.

the smell of food on the rooms floor.

It was a nice environment and athmosphere. Great gardens to have a stroll in after a working day!

NA

Excellent staff and location for u bahn (station 2 mins walk from Hotel)

Bed could be more comfortable

The friendly and service-oriented staff.

We had a front room with a balcony and we noticed that outside our room in the hallway was a sign indicating that our room was the fire escape.

Close to the train station, stores, parking, restaurants etc! Good wireless connection and availability. Cheerful and helpful front desk. Gracious housekeeping staff. Comfortable and clean rooms

Very close to the train station.

Great breakfast!

Modern rooms, very well located for our purpose: visit of the Ruhr Museum (Zeche Zollverein).

Room rather small (also bathroom) and basic. No restaurant.

Room was cold and not heated on arrival. The heating was controlled centrally and did not stay on enough time during the day and night to allow the room to warm up to a comfortable temperature. Staff is within personal reach only during office hours since it is not a hotel but a car leasing company that hires rooms in the same house.However, I had to call a privat number on arrival to have a person come and let me in. Obligatory paying in advance on arrival for all days without seeing the room.

Staff really friendly, room very clean and walking distance to Veltins Arena.

Some people might not like to share bathroom. Not a problem for me as i was on a football trip.

Ideally located to access city and businesses in the area, parking

the superior room did not have bathrobe nor slippers, I was given a single room in spite of having booked a double room. As a result there was only one duvet and felt cold during the night.

Cleanliness of the room, design, comfortable beds, convenient location, good breakfast

Staff checking the mini-bar when the guests are in the room

the man at the receptiondesk was very helpful and it was all very clean

Friendly courteous owner

Lack of elevator

There was a sauna. Not the best designed sauna I've ever seen, not the cleanest one, but a sauna nonetheless, which is nice. The room had a table with two chairs, which I guess is nice. And internet worked in my room, despite the hotel staff claiming it wouldn't. The view out of the back window is pretty nice.

It was very spartan. I don't mind the shared bathroom and showers, but the white tiles and white paintwork everywhere, while no doubt easy to clean and maintain, makes the hotel feel cheaper than it is. It's also quite noisy. Some of the other guests liked to hang out in the barren corridors.

the friendliness of the staff was good

The bar and restaraunt were closed by 2100 every night and did not even open on other nights

excellent

The location was very good near to the centre; I like especially the good breakfast.

I would have needed another pillow, but there were no extras available.

Location in the center of Essen and own car parking.

Expensive breakfast for 17 euro per person. Within room 201 you can hear cars entering the car park underneath the hotel while lying in bed. Can be disturbing when you try to sleep.

The hotel is exactly next to the shopping center and Limbecker Platz. The parking of the hotel is very convenient. Hotel staff was very friendly. We had a very large room which was very convenient.

The shower leaked very much so that you had to use almost all towels for drying up the floor. It is a good hotel and up to the standard of what you can expect of Holiday Inn, but it is definitely not a luxurious design hotel (by the way, that was not how it was promoted, but would have been a nice surprise.)

5 min walk to shopping area. complimentary breakfast very good, nice staff

parking costs

Complimentary: Water & Some essential toiletries need to provide. In Breakfast I can expect at least one gravy dish. The pillow supplied may hard one will be helpful for some people like me.

Great Location, I was attending a fair at Dusseldorf and this provided an excellent base to attend the fair. Very close to the station. Also close to the walking street with plenty of restaurants and shops close by.

Would suggest that keep a water kettle in every room. Thats standard now days.

comfortable bed, close to shopping area and main train station

wi fi reception in upper floor was too weak to make a connection, 15 EUR charge for breakfast, per day

The staff was very friendly and accomodating. The hotel is very nice, inside and out.

Located conveniently near railway station and city center. Shopping street is just across the corner. Very clean room.

The service from the staff went beyond expectation. All of the staff were professional yet friendly and helpful. A wonderful experience.

I enjoyed everything about the Sheraton and will stay there again.

sitting on the terras adjacent a beautiful park for lunch and dinner enjoying light meals during terribly hot summer days.

Location to the areana and shopping center were perfect - only a 10-15min walk.

Lobby was smeled like smoke in the evening, and lingered to the breakfast room in the morning.

the Shower and beds

the friendliness of the staff and the location.Plus the quality of the breakfast buffet

everything was good

My room was clean and spacious, the staff was friendly and helpful.

Good position to Messe and surrounding restaurauts.

Basic facilities but clean and efficiently run. Staff very accommodating where possible.

very confortable, big room.

high price because of Medica Fair in Dusseldorf

Large room well equiped

The hotel seems a little old.

Mattress was a bit like a trampoline.

They did not apply any discount considering their facilities were out of order (gym and sauna), and there was no much value for money.

excellent and comfortable hotel

They did not anounce in advance that their top restaurant was closed for holiday reasons.Only their brasserie:" In der Remise "was open.

Nice old-fashioned castle with excellent restaurant

At this level of room prices the continental breakfast with additional billing for all extras is petty