Best Western Hotel Metropoli

The hotel offers a good breakfast with a wide variety of foods, including local specialties. It is served in a lovely breakfast room with attentive staff.

The hotel does not have on-site parking, but there is off-site parking available for guests traveling with a car.

The hotel maintains a good standard of cleanliness, ensuring clean and comfortable rooms for guests. However, some guests have mentioned concerns about the cleanliness of certain areas.

The staff at the hotel are described as very friendly, helpful, and welcoming. They provide excellent customer service and are attentive to guests' needs.

The high season for the hotel is in March, offering a great time to experience the area's specialties and explore the nearby attractions. However, the hotel is also ideal for a visit in January during the low season.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in January, which is the low season. This could offer a more relaxed experience.

The hotel's proximity to Museo d'Arte Orientale, Palazzo Doria-Spinola, and other historic sites makes it convenient for exploring the city's cultural heritage.

Due to the presence of steep stairs at the entrance, consider requesting assistance with luggage to avoid inconvenience, especially during arrival and departure.

Guests appreciated the free coffee and pastries provided in the afternoon, a thoughtful gesture that adds to the overall experience.

Some guests noted noise from outside the hotel, especially for rooms facing the street. If sensitive to noise, consider requesting a room away from the street.

The hotel's location in the Old Town offers easy access to shops, restaurants, historic sites, and the beach, providing a well-rounded experience of Genoa.

While some guests found the rooms to be modern and comfortable, others mentioned that certain rooms could benefit from renovations. It may be worth inquiring about room options.

The hotel's 24-hour reception provides convenience and flexibility for check-in and check-out, catering to varying travel schedules.

For guests traveling with children, the availability of babysitting services can provide an opportunity for parents to enjoy some leisure time.