Hotel Europa
Overview
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Amenities at Hotel Europa
- Bar/Lounge
- Room service
- Free Wi-Fi
- Cable or satellite TV
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
- Laundry service
- Laundry facilities
- Hairdryer
Services and conveniences
- Room service
- Express check-out
- Currency exchange on-site
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
Laundry
- Laundry facilities
- Laundry service
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Dining
- Bar/Lounge
Things to do
- Bicycle rental
General
- Storage available
Health and safety
- Safe
Family friendly
- Babysitting or child care
Reviews of Hotel Europa
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's location?
The hotel is conveniently located near the railway station, making it easy to explore Genoa and visit nearby attractions such as Palazzo Reale, Galata Museo del Mare, and the Aquarium of Genoa. Additionally, it is close to the old town and the port, offering easy access to various points of interest.
What are the hotel's dining options like?
The hotel offers a bar/lounge and a coffee shop, providing guests with a variety of dining options. Guests have praised the Italian breakfast with cold meats, cheese, coffee, rolls, bread, cappuccino, and juice, as well as the helpful and friendly staff.
How is the hotel's cleanliness and maintenance?
The hotel is described as clean, and guests have appreciated the fast dual elevators, the city view from upper floors, and the inclusion of tea and coffee in the rooms. However, some guests have mentioned issues with bathroom fixtures and the shower head, as well as loose toilet seats and sticking front doors.
What are the parking options at the hotel?
The hotel offers parking facilities, including secured parking, which is a convenient option for guests with vehicles. However, some guests have mentioned that the street leading to the parking area is narrow and may require careful maneuvering.
How is the hotel's customer service?
The hotel staff is described as very helpful, friendly, and excellent, with a particular mention of a young girl who assisted guests with cruise tickets. Guests have also appreciated the staff's assistance with providing information and their overall positive attitude.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Upper Floors
Guests recommend choosing a room on the upper floors for a nice city view and to avoid noise from outside, especially if staying on a weekend.
Consider Room Selection Carefully
Some guests found the rooms and bathrooms to be small and in need of maintenance, so it's advisable to carefully consider room options based on individual preferences and requirements.
Check Air Conditioning and Wi-Fi
Several guests reported issues with the air conditioning and Wi-Fi, so it's recommended to confirm the functionality of these amenities upon arrival and seek assistance if needed.
Take Advantage of the Location
The hotel's proximity to the railway station and the city center makes it convenient for exploring Genoa and for onward travel to destinations like Cinque Terre.
Be Mindful of Noise Levels
Some guests mentioned that the hotel's location near the railway station led to noise disturbances, so light sleepers may want to take this into consideration or use earplugs.
Plan Parking in Advance
If arriving by car, it's advisable to plan parking in advance, as maneuvering in the narrow streets to reach the hotel's parking area was reported to be challenging by some guests.
Engage with the Helpful Staff
The hotel's staff received praise for being helpful and friendly, so don't hesitate to seek their assistance for recommendations or to address any issues during your stay.
Manage Expectations for Breakfast
While the breakfast was generally appreciated, some guests found it to be basic or encountered challenges with food availability due to high demand, so it's helpful to manage expectations accordingly.
Be Prepared for Language Barriers
Some guests experienced communication difficulties due to language barriers, so it's advisable to be patient and consider using translation apps or basic Italian phrases.
Confirm Special Requests in Advance
If specific amenities or services are important, such as a functioning minibar or English-speaking staff, it's recommended to confirm these details with the hotel in advance to avoid any disappointments.
Location
What's nearby
- Museo delle Culture del Monde340 yd
- Basilica della Santissima Annunziata del Vastato0.3 mi
- Genoa City Centre0.3 mi
- Aquarium of Genoa0.4 mi
- Palazzo Rosso0.5 mi
- Palazzi dei Rolli0.5 mi
- Palazzo San Giorgio0.6 mi
- Genoa Via Garibaldi0.6 mi
- Walls of Genoa0.7 mi
- Palazzo Ducale0.7 mi
- Accademia ligustica di belle arti0.8 mi
- Piazza de Ferrari0.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Europa
FAQs when booking at Hotel Europa
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Value for money | 8.0 |
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Distance to city center | 1.4 mi |
Nearest Airport | Genoa Cristoforo Colombo |
Distance to airport | 3.6 mi |