6.0
Okay
Alexander Thomas, Jul 2022
Good
4 stars
Berjaya Penang Hotel
1-Stop Midlands Park, Burmah Road, George Town 10350, Malaysia
George Town, Malaysia
See location+60 4227 7111Photos of Berjaya Penang Hotel
Overview
Berjaya Penang Hotel (formerly known as Georgetown City Hotel), is a four-star hotel with great access to plenty of dining and entertainment options in the heart of Penang.
Latest deals for Berjaya Penang Hotel
Amenities at Berjaya Penang Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
General
- Family rooms
- Slippers
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
Bathroom
- Bidet
- Hairdryer
- Toilet
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Pool
- Outdoor pool
- Pool with a view
Bedroom
- Wardrobe or closet
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Berjaya Penang Hotel
7.4
Good
1767 verified ratings
Wonderful
440
Very good
330
Good
367
Okay
209
Fair
192
Mediocre
94
Poor
135
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, with many highlighting the helpful staff and good breakfast options. However, several reviews noted issues with the cleanliness of the rooms, outdated facilities, and concerns about value for money, especially regarding the pricing and amenities provided. Overall, while the location and service were praised, there were significant concerns about the hotel's condition and facilities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.1 out of 10
9 reviews
7.9 out of 10
1 review
All reviews
Good
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Berjaya Penang Hotel?
The pros of staying at Berjaya Penang Hotel include very friendly and helpful staff, nice and spacious rooms, and comfortable beds.
What are the cons of staying at Berjaya Penang Hotel?
Some guests have mentioned that housekeeping was extremely bad, certain fittings look old and rusty, and the bed sheets were dirty.
What can I expect from the breakfast at Berjaya Penang Hotel?
The hotel provides a vegetarian breakfast, and some guests have suggested that the variety of breakfast menus must be improved.
Is parking available at Berjaya Penang Hotel?
Yes, the hotel offers free parking for guests, although some have mentioned that parking is not enough.
What is the best time to visit Berjaya Penang Hotel?
The low season is in May, and the high season is in August. It's recommended to plan your visit accordingly to avoid peak times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests loved the views from their rooms, so consider booking a room with a view for a more enjoyable stay.
Consider Room Renovations
Some guests mentioned that certain fittings looked old and rusty, so it might be beneficial to inquire about renovated rooms for a more updated experience.
Check Air-Conditioning Functionality
A few guests reported issues with the air-conditioning, so it's advisable to ensure the air-conditioning is functioning properly in the chosen room.
Explore Nearby Attractions
The hotel's strategic location near Gurney Plaza and various temples makes it convenient for exploring nearby attractions and dining options.
Parking Considerations
Guests noted that the parking area was dark, so it's recommended to be cautious and consider additional lighting when parking at the hotel.
Breakfast Choices
Some guests mentioned that the breakfast options were limited, especially for non-vegetarian guests, so it's worth considering this aspect when planning meals at the hotel.
Inquire About Room Maintenance
Some guests encountered issues with room maintenance, such as old furniture and cleanliness, so it's advisable to inquire about the condition of the room before booking.
Consider Alternative Transportation
Due to the hotel's location, it may be convenient to use public transportation, such as buses, to access the old city of Georgetown.
Staff Friendliness
Numerous guests praised the friendly and helpful staff, which can contribute to a positive overall experience during the stay.
Accessibility to Hospital
The hotel's proximity to Adventist Hospital makes it a convenient choice for those seeking accommodation near the hospital.
Location
1-Stop Midlands Park, Burmah Road, George Town 10350
What's nearby
- Gurney Plaza0.3 mi
- Gurney Drive0.5 mi
- Penang Masonic Temple0.5 mi
- Penang Botanic Gardens1.2 mi
- Stadium Bandaraya Pulau Pinang1.6 mi
- Sri Aghora Veerapathra Temple1.6 mi
- Masjid Negeri Pulau Pinang1.8 mi
- KOMTAR Tower2 mi
- Cheong Fatt Tze Mansion2.1 mi
- Arulmigu Sri Mahamariamman Temple2.5 mi
- Khoo Kongsi Temple2.5 mi
- Batik Painting Museum Penang2.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Berjaya Penang Hotel
Low season | April |
|---|---|
High season | May |
Average price (weeknight) | $46 |
Average price (weekend night) | $55 |
When to book a room at Berjaya Penang Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Berjaya Penang Hotel
FAQs when booking at Berjaya Penang Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in George TownGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Penang Intl |
Distance to airport | 9.6 mi |
Everything you need to know for your stay in George Town
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