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Good stay. Breakfast ok, and time of breakfast could be adjusted to early starters. The pillows could be smaller and a little harder, but it's hardly a problem. I have to admit that I didn't ask for other pillows as well.
The whole place has a feeling of Class. The facilities were good value for money and the Restaurant was excellent. The parking is on the street, but this cannot be avoided with the layout of the buildings
ambience, staff, food no
Excellent, great environment, super rooms. Staff is also very friendly. A place to return to !
rooms were large and well appointed with nice furnishings. Exceptional shower with steam sauna setting and multiple shower heads and settings. Remarkable views of area.
The level of luxury here was absolute - but thoughtful, as opposed to merely superficially added. All furnishings and fittings were immaculate and of truly high quality.The atmosphere was discreet and quiet, but not at all intimidating. Staff moved about their business with great care and commitment. Absolutely beautiful. Setting and views were of course glorious.
Our stay was very agreeable and the hotel is very nice, comfortable and enchanting. The restaurants are excellent and the hotel staff very nice. Our room was not very big and had too much furniture, not leaving enough space free. The bathroom on the other hand was large and comfortable.
Very nice rooms, surroundings and views. Restaurant should be very good, but closed too early in night – kitchen closed already 20.30. Nobody did not warning us about it and we arrived 20.45 and stayed without dinner.
We stayed for 2 nights and were upgraded to a Junior suite! The place is cosy and very romantic. Their restaurant is fab too! Nothing really
It was wonderful. Great place service and food
Though arriving late (official check-in till 20.00) we were welcomed friendly. @ 23.15 we could still get beers in the restaurant closeby! Minor detail: We were in the book for the day after, but I did book the good date, so they must have mixed up something.
The ambiance and the way it was decorated. It was pricy and I expected the "apartment" to be bigger.
plenty of well executed efforts from the owner to make something special out off this small family run hotel. Comfortable and very pleasant place!
very clean & tastefully decorated, good breakfast, good location for both spas in baden-baden and wintersports.
Very kindly staff. Fantastic spanish kitchen -Very nice room in 100% spanish stile.
The whole experience was unforgettable: accomodation, food, location and extremely friendly staff. If you want to experience quality and kindness, do not miss this Hotel. You can not complain about something excellent.
location and comfort
This hotel was fine for 4 nights-as we spent a lot of time out and about-we really only wanted somewhere to lay our heads at night. The place is looking a bit dated although it is very centrally located. If you are looking for luxury hotel-this isnt it but if you are going to the spa baths and driving around to the nearby attractions etc. and dont really need to use the hotel facilities much;this is the place for you as it is close to all good restaurants etc.
quiteness, location, pool/spa facilities wellness center closed on sunday, no french speaking at all (closed to the border!)
The balcony in the room and the champagne breakfast In the Hotel Booking description it said that the hotel included wifi in the price. However when we arrived, they informed us we had to pay for it in addition if we wanted wifi,
especialy the swimming pool for us at that day, the hotel was nice and quiet too thin pillows and poor quality of the "asparagus soup/creme"
The room was very good and the location perfect. Please read my earlier comments
The facility and staff are outstanding. The morning breakfast was great, and the food and drinks in the New Orleans Bistro
Large swimming pool and large spa/ wellness area. Very good facilities for a decent price. Has everything the more fancy ones have. Very nice breakfast. There should be a coffee/tea making faciity in room as well as a safety deposit box. If one books a superior room, then one can use the minibar for the entire stay for free. Pitty that's what I've found out only during checkout. Elevators are a bit old.
good breakfast buffet 1. heating was switched off during the night. Aircon difficult to manipulate and unsuitable for heating the room. 2. for the tourist info office: if you have paid a Kurtaxe and received a Gästekarte you should be able to get the reduction at the entrance of the Bäder and not be told to have done the booking via the hotel or the tourist info office.
Easy access and central location
All round facilities good with a good location and friendly staff.
the staff are friendly and accommodating. The hotel services - restaurants and spa very good. Great location! the hotel spa was beautiful... however my massage was 10 minutes shorter than it was supposed to be and my husband received a more expensive treatment than what I booked for him and as a result had to pay more. Also, we didn't challenge this sitatution so the spa might have done something to correct the situation but wasn't given the opportunity to.
The closeness of proximity to the city made it convenient to walk everywhere. The hotel was comfortable, the staff was very accomodating and the food was great. The facilities and amenities such as pool, spa and exercise facilities were great and convenient. Top notch hotel.
Position, availability Parking facilities, Information of area in English
Week end breakfast fantastic Wi-Fi under payment. It is impossible, in 2010 for a 5 star hotel, ask for money for wi-fi. I will cancell it from my next trip for this reason.
breakfast is very rich, located in city centre.
The comfort and luxury as well as the staff - the resident entertainer is brilliant as well as engauging No English Papers or tv
A comfortable luxury hotel located ideally for a short city trip. Personnel was helpful and pleasant.
We stayed at this hotel over Xmas 2007; the staff were excellent and friendly and it felt like they could not do enough for you. The highlights of this hotel is the comfort of the rooms, the great buffet breakfast and the superb spa/pool facilities. I was expecting the hotel to be based in grounds of its own or similar from the photo-thats note the case but it is in a superb central but quiet location-this is one of those hotels where you pay quite a bit to stay, it is after all 5 star but you dont feel like its overpriced-highly recommend this place.
The location and the relaxed ambience.
Hotel was located in beautiful and peaceful surroundings amidst vineyards, in a scenic village with good fine dining options. The room was spacious with nice views and great to come back to after a tiring day out. Hotel was nicely decorated, and has a lovely breakfast room with great views. Good location, only 20 minutes drive to Baden-Baden and about an hour plus to Colmar and Black Forest towns. Pillows were too soft, towels were on the thin side and not changed daily. It would have been nice to have coffee and tea making facilities in the room, especially in cold weather.
decoration, comfortness, cleanliness, location, view of the room
Excellent staff, beautiful views, free on site parking, solid free breakfast, free wifi Nothing
the view from the hotel is realy extraordinary the atmosphere of the place is outstanding
Our room was huge, the bathroom very well equipped, lovely areas to sit and relax inside and out, incredible view, fantastic breakfast. Close to nice walking trails.
The staff was extremely helpful and friendly. The food was fantastic!
Excellent - A very peaceful setting in a village twenty minutes or so from Baden-Baden's centre. The breakfast is probably the best I have ever had - lots of choice with many types of meats, cheese, breads, cereals and fruits. I wouldn't change anything - though I personally would have liked a hotel bar, I am not sure it would suit this particular establishment.
the view from the room. excelent breakfast
I liked the courtesy of the hotel staff. Thats was the best part. The staff also went out of their way to serve us. Amazing place.
The hotel is in a quite area. The room was clean and very confortable. The continental breakfaste excellent. The staff is very professional and the quality is high. We arrived during the night and they offered us a tea. This stuff is very appreciated. n/a
Hotel is very modern, clean and luxurious. We were told there was air conditioning and even the hotel staff could not make it work. Located on very busy road and was unable to sleep due to noise and room being too warm.
Friendly staff and management. Beautiful room with luxury furnishing. Lovely bathroom
Luxury accomodation in city centre at reasonable price. Breakfast at 16 euro seemed expensive but food was excellent. The suite was absolutely first class and would highly recommend it. No
The hotel was very well positioned to the main attraction of the town - the Caracalla Spa. The hotel and staff were very helpful. The rooms were large and wonderfully appointed. I personally loved the bed and bathroom. The Ritual products in the bathroom were excellent and I will buy more! The breakfast was excellent with wonderful views from the breakfast room. Altogether a wonderful hotel.
the hotel is brand new and has some very fancy features and exceptionally good materials have been used. Our suite was very spacious. One can access the Caracalla Therme by passing through the garage. If possible, chose the Therme facing rooms, as you might be disturbed by the noise of the street.
Everything is perfect.
Excellent parking garage under the hotel Excellent location. Friendly English speaking staff. Pleasant view from the room Large room size Clear window from the bedroom into the shower Room temperature control was difficult Inadequate restaurant in hotel Building construction was substandard
Very obliging friendly staff, excellent location, close to termal springs and park zone, brand new apartments, free unlimited internet and baby's cradle!!! Chambermaids don't make their work properly, sometimes a room was extremely filthy after cleaning, airconditioning isn't so good (too hot and noisy with conditioner and too cold with open window), breakfast without changes every day - it's so boring :)
Room facility was so comfortable, and complement of bathrobes for children (2 and 7 years old) were impressive and kind. All restaurant staff are so kind and gentle. Make special baby food, so quickly by free of charge. Reception staff is also kind, but looks so busy with less no. of staff in checking-in/out time period. Unfortunately, there is no warm-swimming pool in the hotel, and have to be at Caracalla Therme, but Caracalla doesn't allow small chird to get in. So that, it is wonderful, if there is swimming pool in the hotel, which allows to enjoy under 6 years old...
in town yet quiet (our room overlooked garden). very pleasing hotel in a very lovely place stayed 3 nights but did not see bar open at all, which I thought strange. didnt like small metal steps into bathroom and entrance - care needed
we liked the location of the the hotel...easy to walk and shop the town...close to therme baths The hotel front desk at night and again in the morning were not friendly and actually rude. We didn't feel welcome at all.
Location and service within the hotel were excellent. There was no tea or coffee making facilities in the room
hotel was very central- ideal for exploring Baden Baden
Very central Hotel. Asked for a room with a garden view as advised by a previous comment on your website and got it. The Hotel staff were so helpful and the room was a good size and spotlessly clean. Would stay there again. No
The hotel was in an excellent location and offered car parking, both of which were required for our touring holiday. The staff were friendly and helpful. I would have preferred a free internet connection so that I may easily and simply check my business e-mails, an operation of less than 10 minutes.
A very attractive old building. Pleasant, helpful staff. Food very good. Nice selection available at breakfast. Can be difficult to find by car first time due to the padestrian areas in the town centre.
Location is very good. Breakfast buffet was excellent.
Although the garden is nice, it was not good as the pictures. Disappointment.
We may recommend the dinner at hotel resaurant. Offered 3 course meal was a top notch and very reasonably priced. The hotel also offers discounted enterance ticket to the Caracalla Therme.
Good location close to city center, nice and comfortable rooms, good breakfast Missing a swimming pool
The hotel was in the pedestrian area but away enough to not hear the noise. Room was very clean and comfortable. The staff was very helpful and seemed to read my mind with the things we wanted. The breakfast was great and the place very beautiful. The satelite tv didn't work well but I didn't spend much time watching it.
Fantastic! Excellent hotel, just a minute walk from the station. Room is outstanding. Great swimming pool, spa, tennis, squash, and gym (one of the best I've seen at hotels). Did not try the restuarant, but the locals told me it's one of the best in town.
The food. The size of the bed, it was a twin.
I felt very safe and comfortable as I was staying on my own. The breakfast was wonderful and I will always remember it. The decor of the hotel was so elegant that I was continually appreciating my surroundings. Position was excellent. I cant think of anything. It was a bit difficult getting used to the European pillows and possibly if I could have had a smaller pillow as well but that is a minor detail.
I have nothing to complain about. The reception staff are very good. Being able to take breakfast at terrace is great.
Location, buffet breakfast, on pedestrian zone, cleanliness, large screen TV, and furnishings were very nice. No hot water pot in the room to make tea or coffee
The spa was not open as advertised on your site. This hotel has charged my credit card twice and has not contacted me about my inquiry. They say it is a problem with their system. No one called me back yet. I'm still waiting.
service, rooms are brand new and renovated WLAN not actvie
wonderful location, good restaurant, good staff third world air conditioning
Mini-bar in the hotel wasn't automatically replenished.
reception is nice, room is clean. deliciou breakfest without extra charges, better for family with young children. no
Quiet room, comfortable bed, excellent breakfast
On a buisness trip,and the hotel gave a very pleasnat and relaxed athmosphere, very plesant and helpfull staff. No not in the two nights I stayed.
The room was very clean and with air condition. The parking was not free.
perfect hotel, staff was very hepful and downtown is a short 5 minute walk. gorgeous city. great breakfast, parking downstairs no free WIFI, had to purchase through t-mobile.
Availability of car parking space. Courteous, friendly, reception. Comfortable room. Note: Be aware that we stayed one night only, en route to Switzerland on holiday, but nevertheless we enjoyed our visit to Baden-Baden and would like to visit the city again. If we do, we'll opt to stay at the Holiday Inn. Tea/coffee facilities in the room could be improved.
friendliness of staff, clean room,late breakfast No
it is a new hotel, very nice , very comfortable , close to the center, free internet, good breakfast - it was great !!! there was no safein the room. i
it was a new hotel and we were provided with a brand new room
good quality of rooms and very good beds and rooms
it was cozy. bed could have been softer.
very clean, grate for famaly with young children
Very modern accommodations in a historic building with great location in Baden-Baden, Germany.
it was great no
Check-in receptionist was friendly. Room was warm. The hotel is no where near complete. They are selling something that doesn't yet exist. It is a huge building site, none of the facilities offered were available. There are wires hanging from everywhere.The walls were only plastered and not even painted. There were building materials everywhere. This place should not be open.
Clean, comfortable, nice small touches. The spa was fabulous! Location. Taxi was 40 euro not 25 as written in hotel info book.
Good Hotel, good services and friendly staff I wish they have more Arabic TV Channels and Internet was very poor.
It's possible to park out side the hotel without paying 8 euros.
Room was nice and large. A lot of space compared to most hotels in the city. Beds were comfortable and had a nice large window. The hotel has a gorgeous design. This hotel is marvelous overall and could with a few extra amenities could be a 5 star hotel. I've been to baden-baden 3 times and this was the best hotel so far I've stayed in. Staff not very welcoming. I would recommend hiring 1-2 people who can speak english well. Wi-fi signal wasn't that strong. You have to choose between a bath/shower. Ironing boards/Irons should be in room already.
The building is currently a building site! Once we got off the taxi, our heart sank! The approach to the hotel entrance is hazardous. Not fenced off, with major paving and landscape going on, the path is a shingle path one end and paving block half finished the other end. The reception is Ok but once we got off the lift on the third floor, we come out into a building site again before our room! The staff was trying to do their best under an impossible situation. The hotel should not be opened at all until they sorted out the construction works. Its dangerous, dusty and dirty - a state not normally associated with German standards. Very disappointed for our wedding anniversary weekend. My wife nearly bursted out in tears!
Luxurious atmosphere, great bourbon selection at the bar, which also had great atmosphere and food. Staff was incredibly helpful and friendly.
Amazing spa. Very beautyfull winter garden restaurant. Rooms of the 5th floor
Staff was very friendly N/A
The hotel was superb, this was our second visit, having booked with you last year. The staff are extremely pleasant, a credit to the hotel, food excellent The room we had this year was not as good this time, there was no sitting area and the room was half the size of the one we stayed in last year. It was just a regular bedroom (part of a 3 room suite at the end of the hotel. A little disappointing after last year.
The setting is outrageously beautiful, the staff couldn't be more accommodating and genuine. Our visit was luxurious, comfortable and refreshing. We will return only next time we will bring our Golden Retrievers with us.
We thoroughly enjoyed the whole visit to the hotel, the staff are an absolute credit to the management. Very friendly, polite and helpful without being intrusive. Hotel is superb, I have stayed in many 5* hotels and this one is at the top . 5* luxury and food without the 5* stuffiness! Christmas time here is a must! We will definately go back.
The service was excellent, the room charming, great facilities, all in a beautiful garden setting.
this hotel and all its amenities and staff were absolutely superb. The attentiveness (called me by name every time we encountered) was unbelievable, and the hotel itself is luxurious. Perfect!!! No- I would not change a thing about the Brenner's Park Hotel.
Good value for money! Although the rooms look a little out of date, breakfast was good, and the beds itself as well.
Was just for one night but hotel staff was fiendly and helpful. A very good breakfast! Missed coffee making facilities in the room.
Rich breakfast every day,nice staff,good position relative toBADEN baden and close to the high way a5 Hot watter in the bathtroom was a bad experience and the quality of the toilet paper was poor
TV remote did not work and toilet seat was rusty
The manageress was the most friendliest helpful person we have met on our trip. Excellent service,went out of her way to make us feel comfortable. Everything was excellent we would certainly return and recommend this hotel to our friends.Close to town. only suggestion would be fans,but the manageress lent us one from the reception
A very friendly Hotel in need of a little modernisation but for the price it is very good. Expensive internet compared with most other places i have been worldwide. €5 per day and have to book and log on each individual day.
the room was filled with ants that made their way in from the porch. There were drunken teenagers outside the hotel making a lot of noise from 2am - 5am every night we spent there. the noise was very distressing and we got no sleep. We will never stay again thats for sure
Good clean rooms and Pleasant Staff.
comfort very good hotel reception staff did not understand the English Languge and I found this difficult. reception staff did not understand the english languge and I found this very difficult
All the above and the central location of the hotel. It's a great little town in a beautiful part of the country.
Luxurious feel to the room, with great view (facing valley), parking not a problem (cheap garage available - didn't need it), Didn't eat in restaurant in evening, but good breakfast.
The hotel was lovely with fantastic views of the valley. The room and bathroom were clean and the bed was comfortable. Staff were friendly and very helpful. The mini Bratwurst sausages at breakfast were very tasty!
Great service;super clean
Very nice hotels and room Blanket too short and narrow for tall people
the hotel looks newly renovated and the rooms are very spacious
The hotel room view of the valley quite nice; staff very friendly; can get to location via car or train. Nothing - it was a great experience.
Comfortable, quiet, friendly hotel. It was our pleasure to stay in this hotel. nothing to say.
great pool! child charge policy
very quiet location, in the old part of town.
friendliness of owner room a bit small
Location, people at the reception very helpful, room very pleasant and pretty big maybe the price but ok for baden baden
Excellent location, charming proprietor
Excellent location in the old town/shopping area of Baden Baden. Literally 1 minute from the Baths. Building had loads of character, good size rooms and great breakfast. Would thoroughly recommend!
All the hotel staff we met are very kind. The room we stayed was a normal twin-room, which was a little bit small.
Great location. Sumptious breakfast. Michael and Ulrich were very friendly, helpful, and willing to offer recommendations, advice, etc.
Central position The fact that it took us 2 hours to find the hotel as it was in the middle of a pedestrianised zone and very difficult to find even when using directions from google map!
The room was large and the bed was large, which is not typical. The bathroom was new and the shower was at least twice the size of the usual showers I see in hotel rooms. There is not much of a lobby area - so if you are meeting someone or another guest it's better to wait outside if the weather is nice
good location, good breakfast, comfortable room.
Breakfast was excellent, room is very clean in modern design. Location is perfect. Hard to find parking near the hotel.
the hotel was just perfect - clean, cosy, well situated, nice staff, good coffee at breakfast - even two did not find anything to complain
the staff was kind. they gave me a superior room at the same cost of a standard. excellent breakfast:the service was very professional and available for any request. in the city 10 minutes from thermal amenities. recommended
very central location. walking distance to thermal baths and pedestrian zone. Lovely rooms, cozy and clean.
I could not find anything bad in this hotel.
Very good location, friendly staff (especially waitress during breakfast)
We went to the conference centre which is a very short walk down the road and the hotel is perfectly positioned. Very clean and spacious room. Enjoyed our stay
Wonderful location Directions to find the hotel were difficult, considering the one-way streets and pedestrian zones.
Excellent restaurant with good service.