quiteness, location, pool/spa facilities wellness center closed on sunday, no french speaking at all (closed to the border!)
The balcony in the room and the champagne breakfast In the Hotel Booking description it said that the hotel included wifi in the price. However when we arrived, they informed us we had to pay for it in addition if we wanted wifi,
good breakfast buffet 1. heating was switched off during the night. Aircon difficult to manipulate and unsuitable for heating the room. 2. for the tourist info office: if you have paid a Kurtaxe and received a Gästekarte you should be able to get the reduction at the entrance of the Bäder and not be told to have done the booking via the hotel or the tourist info office.
Large swimming pool and large spa/ wellness area. Very good facilities for a decent price. Has everything the more fancy ones have. Very nice breakfast. There should be a coffee/tea making faciity in room as well as a safety deposit box. If one books a superior room, then one can use the minibar for the entire stay for free. Pitty that's what I've found out only during checkout. Elevators are a bit old.
Easy access and central location
This hotel was fine for 4 nights-as we spent a lot of time out and about-we really only wanted somewhere to lay our heads at night. The place is looking a bit dated although it is very centrally located. If you are looking for luxury hotel-this isnt it but if you are going to the spa baths and driving around to the nearby attractions etc. and dont really need to use the hotel facilities much;this is the place for you as it is close to all good restaurants etc.
The room was very good and the location perfect. Please read my earlier comments
location and comfort
The facility and staff are outstanding. The morning breakfast was great, and the food and drinks in the New Orleans Bistro
especialy the swimming pool for us at that day, the hotel was nice and quiet too thin pillows and poor quality of the "asparagus soup/creme"
We stayed at this hotel over Xmas 2007; the staff were excellent and friendly and it felt like they could not do enough for you. The highlights of this hotel is the comfort of the rooms, the great buffet breakfast and the superb spa/pool facilities. I was expecting the hotel to be based in grounds of its own or similar from the photo-thats note the case but it is in a superb central but quiet location-this is one of those hotels where you pay quite a bit to stay, it is after all 5 star but you dont feel like its overpriced-highly recommend this place.
Week end breakfast fantastic Wi-Fi under payment. It is impossible, in 2010 for a 5 star hotel, ask for money for wi-fi. I will cancell it from my next trip for this reason.
The closeness of proximity to the city made it convenient to walk everywhere. The hotel was comfortable, the staff was very accomodating and the food was great. The facilities and amenities such as pool, spa and exercise facilities were great and convenient. Top notch hotel.
Position, availability Parking facilities, Information of area in English
All round facilities good with a good location and friendly staff.
the staff are friendly and accommodating. The hotel services - restaurants and spa very good. Great location! the hotel spa was beautiful... however my massage was 10 minutes shorter than it was supposed to be and my husband received a more expensive treatment than what I booked for him and as a result had to pay more. Also, we didn't challenge this sitatution so the spa might have done something to correct the situation but wasn't given the opportunity to.
The comfort and luxury as well as the staff - the resident entertainer is brilliant as well as engauging No English Papers or tv
A comfortable luxury hotel located ideally for a short city trip. Personnel was helpful and pleasant.
breakfast is very rich, located in city centre.
place friendly of person
The location was the best if you want to be where the action was. People watching was the best. Liked everything. Parking was a bit far but not unusual for a city center location.
Location was only good factor Very stark and spartan room with no charm. No parking available.
Excellent town centre location . Helpful staff . Spacious room . Some of the decor was a little tired looking and some areas are in need of a bit of modernisation but, nevertheless, a very enjoyable stay.
We had room 411, (4th floor with lift) which has two separate bedrooms; one with the shower, sink and toilet and the other with the TV. This was very convenient for us (daughter (57) and mother (88). The breakfast buffet was fine for us: soft boiled egg, toast making facilities, choice of breads and jam, processed meat, cheese, muesli, fresh fruit etc. The location of the hotel is at the beginning of the pedestrian zone. If you happen to come from the top of Sophienstrasse, there is no way to get there easily. Parking at the Kurhaus is the closest.
In general it was excellent- especially the size of the room- which we didn't actually expected. And the wine, which we consumed in minibar, was given to us as a present)) Everything was excellent, exept the broken coffemachine at breakfast
The location is great. The Staff was very king. The hotel is great!
the spa facilities ad vertised i.e. solarium/swimming pool were quite poor
the breakfast no hair dryer, no one on duty to get one and very sparse amenities
Great location,good room size and friendly staff. Good for going out and about,can be noisy in the morn but Baden is so nice you wont want to stay in bed!
Even though the hotel was small (ten rooms) you had the four star experience of a much larger hotel chain. I would not hesitate use this hotel again.
The hotel is clean, close to everywhere in Rastatt, the rooms are fantastic, the people working there very competent and the breakfast is more than correct. The basement has a good restaurant, nice and not expensive, open for lunch and dinner.
I'd highly recommend this hotel for a night in Rastatt. The hotel was a little hard to find, but is in a good location, especially if you have a car as it is a short drive from the Baden airport, Baden Baden town and the wine roads to the south. The room we had was huge and modern with plenty of storage and a great bathroom. The restaurant downstairs was friendly and served good food. We struggled to find the hotel as it is not well sign posted. The best advice is to look for the Che'nou restaurant and bar which act as the reception for the hotel.
The Breakfast was very nice. The location of the Hotel is great for a city break as it is located right in the heart of the city Absence of Telephones and Iron in the room
Excellent location. Room was ultra clean and withr modern facilities.Quiet. Highly recommendable. Reception is inside of the busy Bistoro and was not clear that the rooms are in a separate building. At first, it took while to find out how to get to the hotel.
Only the location - the hotel is just in heart of Baden-Baden. There was nothing else good about this hotel. It's seems the hotel has been revovated latley, but the renovation was done poorley. The floor tiles were not all cemented, for example. The room was relatively small to other hotels we'vew been to in Germany. All the rooms are above ground level with no elevator. The hotel has has no parking of its own.The staff didn't speak English. The check-in and out were done in the restaurant below the hotel, which was a little weird. They also told us that we can enter the hotel through the restaurant until midnight, but it was already closed at 23:30, so we entered from the back entrance. For about 90 Euros per night (including breakfast) , this hotel is far from a catch. I think the right price someone should pay for this hotel is about 65 Euros
The central location, the cost and the general comfort. Minor points - but - our party was on motorbikes, so parking wasn't an issue, but had we been in cars, we would have had to have parked a little way away from the hotel. This should be mentioned in the hotel description online - as should the fact that visitors are subject to a Visitors Tax - this was not a lot, but came as a suprise non-the-less. I was on a budget and booked as such - therefore I did not expect the Ritz, for our purposes, the hotel was fine really. Some less observeant persons might want to have the fact that this is a cheap hotel and the ammenities are commensurate with such, made much more clear to them in the future. In summary, this is a cheap, clean, and well located hotel, with only minor problems.
It was value for money and in the centre of the town
Location, breakfast I had a reservation via booking.com and a rate of 89$ /night . The lady at the front desk did not honor the rate and said the cheapest room was 94$/night . Since it was already late night we did not argue with her. Also she knew limited english. The hotel did not even have an iron in the room . There was no single iron box to rent from the hotel lobby as well. The front office closes at midnight and there is no one available to assist post-midnight.
The staff was expecting me and guided me to the annex building where the rooms are. The room is very clean. The breakfast was gorgeous. The location is ideal. I experienced a problem of heating the first night, which was solved the second night.
The rooms and bathrooms were private and spacious. Good location was in walking distance from the Christmaskindlmarkt and the two main spas. Parking and reception. There was no place to park the car to unload baggage or to check in. Had to temporarily illegally park to get one of our two room keys (which required a deposit), and the staff member would not provide the second key until the other occupant was available. Receptionist unfriendly at night, although morning cafe server was very friendly.
A reasonably priced hotel in the heart of Baden-Baden. Rooms were old but clean. Breafast was around the corner from the rooms, but in a very pleasant cafe with delicious food. Beautiful city.
I can't recommend this hotel enough for the price. Perfect location in the centre of historic Baden-Baden with less than 60 seconds walk to the restaurants, shopping and beautiful scenery. The historic spa is a 5 minute walk from the hotel and you can get discount vouchers from reception (€28 including massage). Excellent value for money - room, breakfast, friendliness of the staff and overall experience was of better quality than most major hotel chains I have stayed in at a fraction of the price. I will defintely be back to this hotel in the future! The accommodation is a 2 minute walk to a nearby street from the reception desk, however this is not a problem as the rooms are of excellent quality.
It was near to everything. Freedom to come and go.Cosy cafe for breakfast with locals to talk to. It would have been nice to have a less rushed filling in of forms immediately on check-in. Could there be a kettle with sachets for coffee and tea in the room and some fruit for the basic breakfast? However, the price was good for what I had.
The old woman who served breakfast, she was very unfriendly.
Attic rooms a little restrictibve, head-wise!
Friendly and efficient check-in. Availability of event information for the Festspielhaus and other venues. Comfortable room with free WiFi that actually works, if one chooses the right floor transmitter. Mine was on the ground floor, so "Erdgeschoss". Very nice breakfast. Good dinner choices from relatively short menu. Kitchen closes early some nights. I had no criticisms on this trip.
It was very clean The staff was not familiar with the surrounding area. Only what was in the pamphlets. No parking garage.
Very supportive and friendly staff, excellent accommodation, clean and spacious rooms, great breakfast buffet, very good location, flexible cancellation policy. not easy to find a parking place and the daily rate could always be a little cheaper.
The hotel is located near by the Baden Baden City. Parking places are also near by. ./.
The staff was very friendly and helpful. Very pleasant breakfast room and a good breakfast. no
Recommend it to any one Breakfast was a bit dull, some hot food would have been nice
Great staff. They gave me some very useful tips for Baden Baden. The hotel is ideally situated. The walk to local attractions (spas, restaurants, gardens & casino) was under 10 minutes.
15 minutes to Karakara thermae. Close to shopping area.
Unfortunately it was hot day nad there was not air-conditioning at the hotel rooms, otherwise it was ok. Some noisy quests in the morning before seven and church-bells noise at six in the morning.
A very clean and quiet hotel. Friendly and helpful staff. A well priced hotel offering good breakfast with plenty of choice. I felt very comfortable and will be staying there again. Nothing to complain about
The owners were friendly and helpful. Although we speak zero German and their English was next to nothing, they helped us get settled nicely and were very kind. The room was spacious and clean, and the breakfast was delicious! We had a double room with twin beds that we needed to push together. We didn't expect that, but it didn't pose too great of a difficulty. The upside of that was that we each had our own blanket so there was no blanket stealing during the night!
Free wireless internet and quiet location Room had previously been used by smokers...The smell
the hotel was very well organised. it was a wonderful stay.
Clean & Hospitality can not go to internet
We were the only couple sharing the hotel with a large group of workmen, not what we expected! Towels were damp and seemed to have been washed only in fabric softener. I suffered with itchy skin for a couple of days.
Wonderful folks. Clean and comfortable.
It was very short, only one night. We made a stop to travel further to Switzerland. Most important is the short distance from the hotel to the main road going south (or north) It's really perfect. No, it was allright, breakfast was good and the room we could use is was cosy.
Fast Internet without cost
The room was very modern, spacious and clean. Both the breakfast room (old fashioned and stuffy) and the breakfast itself (no choices, no possibility to get more juice than just the one glass you get served).
Newly built place. Great value for money. Lovely and tidy, clean and quiet. Parking on site. It is quite far out of Baden Baden - about 15 min drive but no problem if you have a car. For the price its worth staying out of town a little.
Excellent family run accommodation, immaculate and extremely comfortable.
Rooms in new annex are super new and clean. Wifi is free and works well (we used iphone 3GS). Free on-site parking for about 10 cars. Just 10min drive from spas in Baden-Baden. Good value for money.
Nice alternative to Baden-Baden, which is very expensive. Good breakfast and nice accomodations. The owner couple is very nice.
We stayed in the newly built part of the Gasthaus in a nice, spacious and clean room. The owners are just great, helpful and customer-oriented. Recommend to try the food in their restaurant - delicious.
Extremely good value for money. Good staff and very comofortable quiet room in the annexe Nothing
Very clean, great location for small German town feel. Nothing to complain about.....our room overlooked the town road and was somewhat loud at night....some rooms available without overlooking toen street.
quiet and comforrtable. Very good price. na
The facilities were very clean and well appointed. The appartment we stayed in was spacious and comfortable. Ideal for a family.
excellent location and very friendly owners who gave lots of useful advice about the town very difficult to find in the one way system and nowhere to park unless you pay for an expensive indoor car park.
Hotel owner was very helpful.
The owners were very friendly. The Apartment was a good size, very clean and everything you needed was supplied. We would certainly recommend this Apartment. The WiFi worked well. There wasn't any parking. We had to park in a Car Park which cost €20/day. On arrival, there was no reception or indication where the owner/manager's office was. We knocked on doors until we found the owner's Apartment.
Rooms with high ceilings. Comfy beds. Hot shower. Breakfast was very very poor. Staff did not care the food which was served. Four star hotel must provide a better service.
Very good location. Nice breakfest. Free parking. Free Wi-Fi internet. Small bathroom. No dressing-gowns. Very soft bed.
A perfect stop over.
I liked the relaxed atmosphere in the hotel and the peace and quiet reception should be open until after 10pm to allow customers which come on late flights enough time to check in
Ideal hotel if you travel by plane as located in front of the airport. The manager is very helpful and kind Breakfast is a little bit poor compared to the extra you are charged with
Very good hotel, good sound, comfortable beds and clean.
It is great to get out of the shower practically opposite the departure gate! I holiday in Schonmunzach, but it is too far to travel back to the airport for a 10am flight, so I travel down the night before and stay at B&B. It is cheap and cheerful! A beer costs €1.50 in the vending maching and I can get a pizza delivered; brilliant! I had no signal on my Irish mobile, so I had to keep going out the front door to make and receive calls! Buts thats hardly your problem!
Large and clean rooms equipped with new (and good) furniture A bit far from the city centre
New hotel, rooms are big and clean. Good location. Parking at airport parking for night costs 11 €.
Conventiently located just opposite the airport. Very difficult to get there with public transport - taxi quite expensive.
This hotel is exactly in front of Baden Airpark. It has a good relation between price/quality It is a good idea to have a car to visit Baden-Baden and the surroundings. The hotel is 18km from Baden-Baden which is a lovely little thermal town.
Good location and staff.
Nähe zum Flughafen,24h-check-in,Sauberkeit in den Zimmern, Schallisolierung Komfort der Zimmer,Zimmer sind zu teuer fur
Practical to a family. Breakfast is very good. Reception is closed at 10 PM, and none of the staff is present. We had only two towells in the room for a family of 4 persons.
a good hotel friendly and helpful owners very close to baden baden racecourse and good internet good food and clean rooms
From the moment we were greeted by Tom, our stay was excellent. Very friendly, lovely, clen room. 'Honesty' fridge on the landing for cold drinks. I had a mixed grill in the evening and it was very good. Free WiFi was a bonus.
Restaurant and location
We liked everything - the lovely location amidst the vineyards, the comfortable room and fully up to date bathroom, the friendly and attentive staff and the exquisite cuisine. Also, the free and easily accessible parking and the terrace for al fresco dining in warm weather. Nothing of any consequence. If I were to pick nits, I'd say the breakfast room is a bit cramped.
The room was absolutely stunning and very clean and spacious. The feel in the hotel is very conducive to a relaxing stay. The food in the restaurant was of exceptional quality. The setting of the hotel is very tranquil. Highly recommended.
Great food, great small spa and nice modern rooms.
Room: style, equipment (music, candles, nescafe, bathroom, big dusch), view on mountain (mauerberg) and rhin valley. room temperature was cold when we arrived. Need to wait 2/3 hrs until we get correct temperature.
Hotel was great: very clean, friendly staff, romantic setting, beautiful rooms and views. Staff was excellent. They opened the restaurant late for us and served us dessert. The views of the vineyards were breathtaking. Great breakfast included in price. The hotel is not actually in Baden-Baden - it is in the suburbs. You need a car to get into Baden-Baden. This was not a problem for us because we had a car and a navigation system. Easy to get into Baden-Baden and get into the Spas.
Very nice room: large and with modern furniture. Nice balcony with view on the near viniards. Very confortable. We had breakfasts on the terrace which is nicely arranged with tables also in private corners. There is a charge for the Jacuzzi.
Excellent restaurant facilities and service, tastefully decorated rooms, comfortable beds and beautiful views of surrounding countryside.
The hotel and the neighbourhood beautifull and peacefull. Great views. Ideal for an escape from a big city. The staff is very nice and helpfull (English speaking!), the room was beautiful, the ensuite bathroom - great idea&design. Resto - delicious! Since the hotel is in the middle of a calm residential side, you may hear the "every-day life noises" - not at all annoying but yet present. I strongly recomend GPS, as it is quite difficult to find.
The friendly staff, we stayed at the wine themed room it was very big, clean, and warm.. They had a wide range of complimantry nespresso coffee capsules and a machine along with lots of cosmetics high quality products..they pay great attention to such details that makes you feel welcome The breakfast needs a little bit improvement
Welcome. Room. Service. Food. Price. Staff. None
It was a homely atmosphere and the staff was very friendly and showed concern to our needs. Room was very spacious and clean. There should be a facility of Hot Breakfast even at cost.
The place is very beautilull and the city nearby. Parking, internet available and free. Big rooms, nice view and decent breakfast.
very big room,peacefull area,nice resturant with good food.the rooms very very clean,and the staff was magnificent! a 10 out of 10!
good location 11km from baden baden
Very cute hotel - big room - very clean. No one was there to meet us to check in or check out (we left around 6am). Had to leave the money in the room.
Spaciousness of the room
excellent food in restaurant--lots of local flavor
The room was spaceous and ideally located far enough from Baden-Baden to avoid the higher prices of the spa town, yet near enough for a 10 minute bus or car journet
We very much enjoyed our stay. The host was fantastic, spoke fluently french and english. She was very friendly and helpful, knew the area very well and could point us out to the best things to see. The beds were clean, and the room was cleaned daily. There was a good choice of food for breakfast. We received a card which made all public transportation in the area free, which was a big plus. It's only very minor: We weren't used to sleeping on pillows stuffed with duvet. There was nothing wrong with the pillows themselves, but it's disconcerting if you're not used to it, so I'd advice to bring your own in that case.
The host was so nice and room was beautiful and comfortable. We enjoyed the breakfast very much and the host even called friends to play music for us as she heard it was our honey moon trip. It was really a sweet memery.
Breakfast was good value, room was comfortabe and clean. Owner had not registered your booking therefore after a tiring 5 hour drive we had no room in which to relax but had to go for a walk for an hour before booking in properly. There was nowhere to get a coffee or a drink of any kind in the village, & our hostess even charged us for a bottle of water & a beer There was no offer of compensation for the inconvenience & distress caused. We also noticed that the price shown on the brochure there is lower than we paid through your agency! Altogether we were not happy with this situation.,
Ich empfehle unbedingt dieses Hotel! Meine Mutter und ich fühlten uns ganz wohl hier. Great Hotel, super friendly, we felt very comfortable here and were sad to leave when the time came!
very friendly owners, helpful and efficient, quiet location
very comfortable & clean beds, nice breakfast for family
very hospitable, quiet location, value for money soundproof from inside needs to be improved
The kindness of the hostress and the facilities provided.
The hotel was clean and comfortable and was easy to find. The staff were friendly and helpful. The breakfast was of a nice selection. A little dated perhaps.
The hotel is in a quite area. The room was clean and very confortable. The continental breakfaste excellent. The staff is very professional and the quality is high. We arrived during the night and they offered us a tea. This stuff is very appreciated. n/a
the view from the room. excelent breakfast
The staff was extremely helpful and friendly. The food was fantastic!
decoration, comfortness, cleanliness, location, view of the room
Excellent staff, beautiful views, free on site parking, solid free breakfast, free wifi Nothing
Hotel was located in beautiful and peaceful surroundings amidst vineyards, in a scenic village with good fine dining options. The room was spacious with nice views and great to come back to after a tiring day out. Hotel was nicely decorated, and has a lovely breakfast room with great views. Good location, only 20 minutes drive to Baden-Baden and about an hour plus to Colmar and Black Forest towns. Pillows were too soft, towels were on the thin side and not changed daily. It would have been nice to have coffee and tea making facilities in the room, especially in cold weather.
The location and the relaxed ambience.
the view from the hotel is realy extraordinary the atmosphere of the place is outstanding
Our room was huge, the bathroom very well equipped, lovely areas to sit and relax inside and out, incredible view, fantastic breakfast. Close to nice walking trails.
I liked the courtesy of the hotel staff. Thats was the best part. The staff also went out of their way to serve us. Amazing place.
Excellent - A very peaceful setting in a village twenty minutes or so from Baden-Baden's centre. The breakfast is probably the best I have ever had - lots of choice with many types of meats, cheese, breads, cereals and fruits. I wouldn't change anything - though I personally would have liked a hotel bar, I am not sure it would suit this particular establishment.
Location, buffet breakfast, on pedestrian zone, cleanliness, large screen TV, and furnishings were very nice. No hot water pot in the room to make tea or coffee
I felt very safe and comfortable as I was staying on my own. The breakfast was wonderful and I will always remember it. The decor of the hotel was so elegant that I was continually appreciating my surroundings. Position was excellent. I cant think of anything. It was a bit difficult getting used to the European pillows and possibly if I could have had a smaller pillow as well but that is a minor detail.
service, rooms are brand new and renovated WLAN not actvie
The food. The size of the bed, it was a twin.
I have nothing to complain about. The reception staff are very good. Being able to take breakfast at terrace is great.
The hotel was in the pedestrian area but away enough to not hear the noise. Room was very clean and comfortable. The staff was very helpful and seemed to read my mind with the things we wanted. The breakfast was great and the place very beautiful. The satelite tv didn't work well but I didn't spend much time watching it.
The spa was not open as advertised on your site. This hotel has charged my credit card twice and has not contacted me about my inquiry. They say it is a problem with their system. No one called me back yet. I'm still waiting.
Fantastic! Excellent hotel, just a minute walk from the station. Room is outstanding. Great swimming pool, spa, tennis, squash, and gym (one of the best I've seen at hotels). Did not try the restuarant, but the locals told me it's one of the best in town.
wonderful location, good restaurant, good staff third world air conditioning
Mini-bar in the hotel wasn't automatically replenished.
Good location close to city center, nice and comfortable rooms, good breakfast Missing a swimming pool
Check-in receptionist was friendly. Room was warm. The hotel is no where near complete. They are selling something that doesn't yet exist. It is a huge building site, none of the facilities offered were available. There are wires hanging from everywhere.The walls were only plastered and not even painted. There were building materials everywhere. This place should not be open.
it was great no
very clean, grate for famaly with young children
it was cozy. bed could have been softer.
It's possible to park out side the hotel without paying 8 euros.
The building is currently a building site! Once we got off the taxi, our heart sank! The approach to the hotel entrance is hazardous. Not fenced off, with major paving and landscape going on, the path is a shingle path one end and paving block half finished the other end. The reception is Ok but once we got off the lift on the third floor, we come out into a building site again before our room! The staff was trying to do their best under an impossible situation. The hotel should not be opened at all until they sorted out the construction works. Its dangerous, dusty and dirty - a state not normally associated with German standards. Very disappointed for our wedding anniversary weekend. My wife nearly bursted out in tears!
Good Hotel, good services and friendly staff I wish they have more Arabic TV Channels and Internet was very poor.
Room was nice and large. A lot of space compared to most hotels in the city. Beds were comfortable and had a nice large window. The hotel has a gorgeous design. This hotel is marvelous overall and could with a few extra amenities could be a 5 star hotel. I've been to baden-baden 3 times and this was the best hotel so far I've stayed in. Staff not very welcoming. I would recommend hiring 1-2 people who can speak english well. Wi-fi signal wasn't that strong. You have to choose between a bath/shower. Ironing boards/Irons should be in room already.
Very modern accommodations in a historic building with great location in Baden-Baden, Germany.
Clean, comfortable, nice small touches. The spa was fabulous! Location. Taxi was 40 euro not 25 as written in hotel info book.
The facilities are beautiful, the bed was exceptional, everything was excellent. I wish we could have stayed a week!
The cosy and friendly atmosphere including very nice and helpful staff. The hotel itself is a real gem, with rooms in old style qand a nice garden. The french-influenced breakfast was very good, but I had preferred some other ham etc. as well.
Beautifull decoration. Charming garden. Nice staff (but they don't speak english).
that I could get in also after closing very easyly -
The breakfast and evening meal were both particularly good. The staff were very friendly and helpful. The decor in the bedroom needs updating
Knowing some German would help, although the staff made a special effort to communicate in English. The food in the restaurant is good and so is the buffet breakfast. Free parking is available right outside the hotel.