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We were made to feel very welcome on arrival. The staff were extremely helpful about local restaurants. The hotel's atmosphere is very relaxing.
The staff spoke English and were very helpful and friendly. The hotel has lots of character. The mattress on the bed in the double room was very hard and uncomfortable. There was a slightly unpleasant odour in the twin room. The hotel is on a main road so it is advisable to ask for rooms on the garden side.
The staff were very welcoming and helpful. The hotel has a restful ambience which we loved so much. We'd love to stay here again.
Lovely surroundings, perfectly clean and well maintained and the staff were very friendly and helpful.
Very well located to get around Burgundy, surrounded by all the best Pinot Noir vineyards of France, breakfast included simple but nice.
The staff was extremly friendly and helpful
The staff were very welcoming and very helpful in regards to local information. eg restaurants, tourist information The hotel did not have air-conditioning in our room, however, this did not impact on our stay.
Ambiance, Style, Accommodation Staff distracted by a large wedding: Impersonal service in dining room; late arrival of breakfast; Failure of bath plug;
Loved the historic feel Wait staff could be more attentive.
The outside of the hotel is stunning, beautiful grounds, which makes the experience special. The staff are welcoming and gave us a room upgrade. The rooms felt a bit dingy and not perfectly clean, which you would expect at a four star hotel.
Location, surroundings and external appearance moldy bathroom (flies, moisture, broken tile and no water in the bathtube). Room not so clean either ... No air conditioning. Restaurant: low/med standard. No sommelier service (astonishing for such an otherwise large choice of wine.) Poor service: dining and breakfast (Dining: no desert unless order provided at the begining - information received after the main course- Breakfast: coffee after 15mn, bread after 30 mn, cutlery after 1h and cups and glasses after 1h15). During breakfast time, also departure time, staff uses elevator (customers have to wait).Food: very inequal (dining: 3 starters tested 1: good, 1:average, 1 poor, 2 main courses tested:1 ok, 1 poor, no desert. Price: high . Breakfast: poor quality and choice. Price: very high.
The food and rooms! We could not have a shower as it was broken. We had to have a bath!!!!!
Superb setting, wonderful buildings, great food and wine. Nothing
Very restful environment. Room was very comfortable The meals were very expensive and marginal in terms of value. Breakfast at €22 was a lot. Tea/coffee making facilities in the room would have been nice. Room was quite noisy from people upstairs - not their fault just very noisy plumbing
The building, grounds and peace and quiet bed was not very comfortable, choice at breakfast was very poor, dinner and wine prices too high for the quality.
Great position in wine country, though not a particularly nice village. Impressive chateau and lovely rooms Dinner was very disappointing with poor service and very ordinary steaks
We thought that it was the worst value for money of any hotel we have stayed in. We paid for a DeLUXE room and are put at the top floor with no lift and needed 60 stairs to reach the room. The aircon did not work and have one small dormer window. The room was sparley furnished and old and tired. We would never recommend this place to anyone.
Good facilities, good location and very good value for money. Excellent breakfast for the family.
Better than expected. Room was big, clean, flat screen TV, A/C, comfortable bed. Bathroom clean and ample. This was clearly a family oriented hotel (maybe it was the time of the year). However, noise wasn't much of an issue (if you don't mind kids running through the hall ways).
Breakfast is poor value.
The provision at breakfast was insufficient to cope with the demand. Breakfast itself was fine but the buffet area too small.
The carpets in the room and the public areas except for the restaurant were very dirty. They need to be replaced. Hotel not up to Novotel standards. I was disappointed.
easy acces, Chain hotel, good for one night
Room comfortable and clean; Complete supplies and room services
Room was a really goog size for us as we have a baby and there was loads of space for a travel cot. Difficult to find and difficult to get a children's play area
It was ideal for us. We wanted to stay in the region on our drive back to Wales from Italy.
Friendly staff, clean room I booked the hotel especially because they have a restaurant. Unfortunately, we arrived on a Sunday when the restaurant was not open.
The bathrooms had been renovated with good towels NO
The staff were helpful and polite, there is a restaurant which offered a good selection of food, overall it was fine for an overnight stay. The hotel was a bit dated but it was clean
Free parking area The room has smoking smell.
We stayed at this hotel on route to our hoiliday destination and would have no hesitation in recommending it to others. The room was clean and tidy and the staff friendly and courteous. We found the hotel easily and enjoyed a meal in the restaurant. After a long days driving it was a most welcome break.
The staff were amazingly helpful and friendly, nothing was too much trouble for them and the breakfast was exceptionally good, plenty of choice and we sat outside with a view of the lovely hills in the distance and dinner the previous night was quite enjoyable and reasonably priced, despite not being a very wide choice on the menu. The location was within very easy reach of the motorway and we only needed an overnight stop en route to Spain. The beds were large and comfortable and smelled clean. The location was strange, almost in the middle of a business park, and there were more hotels in the close vicinity so it is obviously a popular choice. The first room we were shown smelled terribly of cigarettes and we were offered another one which had a huge hole in the wall. We accepted the third room offered which was a disabled-friendly room and was more spacious but it had a terrible smell coming from the drains and the bathroom was a sort of makeshift 'wet room' but the water from the shower soaked the vanity unit which was rotten at its' base. The wifi connection also did not work for us.
Easy to find, friendly staff
Good rooms for reasonable prices. Good and helpful personnel.
Room was quite spacious. Well located just off motorway, best Chinese restaurant in whole of France 2 minutes\away. Staff were ok.Went to ask about free internet but got no help.Also no english channels tuned into Tv whilst every other hotel and even a caravan had english channels.
the staff - very friendly and helpful
The hotel was located in a beautiful area and all facilities were lovely, comfortable, and clean. The breakfast was terrific. The cost was a good value. We could not have been more pleased.
Large, comfortable, clean and modern room room. convenient location and good facilities. I felt my massage was overpriced for what I got. I have had full body deep muscle massages here in the states and the one at Le Richebourg was neither.
size of room and bathroom; modern conveniences too far away from Dijon or anything else of interest --- only restaurant nearby was closed that night; charged for outdoor parking; no charm/personality
Everything was perfect: the room, breakfast, the indication for restaurant, the wine tasting suggested, the wine visit. The hotel staff is really very kind. We loved everything and would certanly recomend this hotel and stay there again.
ALL was excellent Nothing
excellent staff; immaculate facilities and rooms; peaceful; highly recomended
The staff were especially friendly and accommodating. The view of the vineyards was great. And the dinner was the best we had in France. The hotel is a little out of the way, in the middle of the vineyards between Dijon and Beaune. But that gave it it's relaxing quality.
modern intelligent design of the hotel and rooms. spacious rooms. outstanding value. competent staff no
Very expensive for the location. Room was very nice and bathroom was the best we encountered on our trip, but did not feel it deserved the price it charged, especially given the impression you get from the exterior: right off the highway. Price -- thought that for what we were spending we would be getting a resort-like experience in a beautiful country setting, not a hotel that was right on the highway and looked run-down from the outside. Inside the decor was very nice, but initial impression was quite disappointing.
Fabulous food and wine, also really nice and relaxing to use the spa after our long drive. Breakfast is too expensive - 16 Euros per person.
Excellent Evening Meal and friendly staff None
Swam, ate and slept
Very nice and comfort hotek in the countryside of Dijon
The restaurant was absolutely excellent, with attentive, friendly staff who coped well with my attempts at speaking French. The menuw as varied and the cartes des vins provided a good choice. The hotel is situated in well-kept, expansive grounds and our room was clean and the bed was comfortable. The tiniest of baths requires a supple body, possibly a gymnast! Directions from A31, Dijon not comprehensive enough.
Restaurant was excellent for quality of food and of service. Good public area and overall high standard of decor and cleaniness. Staff were inflexible and disinclined to put themselves out over requests. E.G. lack of room service.
Very little, breakfast was okay. When we arrived our reservation was not recognised by the automated check in system but this was handled very well by the manager next morning, the room overlooked the very busy railway line, high speed express trains meant a noisy location, also there was no seat on the toilet.
Room was freezing, heater tiny and no hot water! And it was winter!
Good value for money On the first night the room smelled of smoke. This was not good.
Free onsite parking. The hotel was very basic, but not very comfortable. The hallway was freezing, the room was also quite cold and the heat wasn't working. The staff was nice, though not particularly helpful when we were having a phone problem as we realized we'd left a computer elsewhere on our vacation. They could have offered to let us use theirs...They payphone had been "removed" and they couldn't tell us where there was one available. The hotel is an off highway type place, but very much you get what you pay for....
nothing that stands out yes it was next to a dual carraige way and a mainline railway
Not alot Not Cheap for what we recieved.Wont use again
Distance from Restaurants
Nothing Smelly room, hard matress, breakfast only very basic, shaddy impression of the hotel in general, located far away from the center, not worth the money, even if it is already that cheap.
Convenience for a single night stopover at a reasonable price. Very limited shower space.Could not fully open the door as it was hitting against the toilet. Did not like the wool blankets on the bed, looked very worn and unhygienic, but the linen sheets were exceptionally clean. Dijon Bonsai could do with a makeover compared to Orleans Bonsai which was very clean,comfortable and more user friendly shower room .
Cheap Rates Hotel location is not particularly pleasant but main problem was in finding the place! Room was not cleaned and bed was not made after first night despite chamber maid trying to enter room at 8am. Given remote control for TV with no batteries. Location is very unfriendly for pedestrians.
room a good size-nice lawn-new flat- screen high def picture hotel staff could not assist our getting on their wireless network
Staff was very friendly, quality was perfect and the chairs in the garden were perfect for having a glass of wine and evaluate all the wine buys of the day. opening hours of reception. opening at 8 is to late for early travelers
Hotel was located in good proximity to lots of wineries in the Burgundy area. A good clean, comfortable hotel. Free internet was also a bonus!
Lovely location- very nice grounds for relaxing in.
lovely setting. very friendly staff.comfortable, clean rooms and free parking on site. would have liked tea and coffee making facilities in the rooms.
Quitness Far from restaurants
Clean room and bathroom , excellent staff, good security No tea/coffee making facility in the room, breakfast fruit salad still frozen (not fresh fruit).
clean, helpful staff,quiet,excellent, restaurants nearby no restaurant on site
Location in teh heart of the Burgundy wine country Breakfast was fine but basic.
the view over the cote d'or from our hotel room, the breakfast, the size of the rooms and the comfortable beds, the fact that you can rent bikes at the hotel (good ones; 18 euro per day).
Hospitality of the staff Toilets in the room smell.
Helpful and friendly staff, beautiful setting, free parking and wi-fi Internet (a plus as not advertised).
Very friendly staff, lovely country-style rooms
The hotel is excellently located in the middle of the vineyards between Dijon and Beaune. The Hotel de Vougeot was spotlessly clean, the proprietor and his staff were exceptionally helpful, and breakfast was extremely boutiful.
good location for us, the host was most helpful.
Quiet, friendly, lovely walks in vineyards, professional and relaxed host
Very nice hotel in wanderful sorraunding, Big room with comfort bad, very efficient and helpfull staff No complains
The hotel was very pleasant with great character and the staff were very helpful and courteous.
The welcome and enthusisam shown by the owner/manager. Its location in the vinyard. The peaceful ambiance in the village. An excellent breakfast. Good value hotel worthy more than a two star establishment. The owner makes good wine!
Spacious, cleaqn room, good balcony, helpful staff, excellent restaurant There were no facilities in the village but Nuit St. Georges was not far away
very friendly staff, it felt more like a chambre d'hote. We will definitely return there
Convenient location for overnight. Well thought out accommodation with lots of space. Very comfortable beds and very clean. Excellent overnight stop.
The hotel staffs were really freindly and the room was very clean and nice. We want to visit here again.
Excellently equipped room, wonderful breakfast, quiet location with very professional, attentive & friendly owners. Absolutely nothing to fault.
Good value, staff very willing to help Staff is unable to speak English. No staff at check-in counter when I arrive (the restaurant next door helped me called the staff).
excellent rooms, good location. Little bit poor on the english lanuage side.
The room was large and well situated, very peaceful and extremely well maintained Reception not always manned - staff available in the restaurant area next door.
We stayed at this hotel also overnight at the same time last year on our way back from south of France holiday. We deliberately booked it again this year as it is such a lovely little hotel. The proprietors actually remembered us when we arrived, very friendly and helpful but some people may find it difficult due to no english spoken. Rooms are marvellous, breakfast is very good, fresh produce.
I had read the reviews and they were all good, however, I truely felt that this was one of the most welcoming hotels that we stayed at in our 4 weeks on touring. The owner took great pride in her hotel, everything was immaculate, the bedroom we had was beautifully furnished and the ensuite bathroom was bigger than most people have at home .! Everything was new and thankfully well respected by previous guests. The breakfast provided was unbelievable...nothing was too much trouble. Well hats off to this hotel...I would say our experience was 10/10. The only thing that perhaps was a bit inconvenient was that we couldnt check in until after 3pm..but there was plenty to see in the countryside being wine country !!
Lovely setting, tasteful and comfortable room, and excellent restaurant. I would stay here again and would recommend to others.
situation wiFi inutilisable
Lovely setting in the village next to small river. Ideally placed for sampling the wines of the area. Staff very helpful. Lack of air conditioning in the hotel, there was a fan available but rooms very hot.
The location, tranquility and comfort. On previous visits to his hotel we have been very pleased with the food in the restaurant but on this occasion we were dissapointed with dinner.
The location was excellent next to a river running beside the hotel with a mill wheel, very relaxing.
Only the beauty of the location and the setting of the hotel itslef, which is lovely. Disappointing, heartless but beautiful place. Has much potential but appears to be essentially unloved by its owners -- lots of new but cheap things -- corner cutting -- also, no air conditioning so we roasted. Out of a 17 night stay in wine country this was out least favorite place to stay.
The relaxing atmosphere and the swimming pool was very welcome after a very long drive from England.
Very clean, very comfortable!
The room was charming and very clean. The setting is unbelievable - located in the tiny vineyard surrounded town of Vougeot.
free internet, very cheap. Gave us smoking room when asked for non-smoking, room smelled terrible and it was also very noisy so difficult to sleep. Reception staff made no attempt to speak English and were quite rude. Waitress in restaurant didn't speak English and most choices we wanted weren't available and the food we did get was not satisfactory.
Stopover on way back to Calais
Functional & adequate Restaurant staff & service.
Nicely located inexpensive hotel for passthrough traveling for which we booked the hotel.
The staff Hard to find
Friendliness of hotel staff. Their ability to cope when their kitchen didn't work properly - no hot meals. This was not a problem, buffets were great. Good air-conditioning in rooms, was very hot day. Good service in restaurant. No
Warm when it was so cold outside -8! The stars going to my room were not treated , there was ice and packed in snow, could have been dangerous. Also very small plastic cup not much use.
Good size room close to amenieties The staff could have been more helpful and friendlier
helpfulness of receptionist! the breakfast, it was continental of course but on checking out they broke down the cost of our stay and the breakfast was 8.50 euros per person which i see to not be worth while paying for at that price.
No special factors, just pleasant and comfortable. No tea/coffee making facilities in room. Only Continental breakfast!
Room clean if a little basic. Large car park with free parking. Staff friendly and English speakers. Conveniently located just outside Dijon.
Pleasant helpful staff
We found the hotel very convenient, because we have friends nearby. The hotel staff were very helpful and the food in the restaurant was very good. Despite its location on a busy crossroads, we had 2 nights of silent and peaceful sleep, due to the triple glazed windows.
The dining room and food and staff were very nice. The room was clean and comfortable. The parking lot was very convenient.Our room was small and over a busy corner but the double windows kept most of the noise out. Mainly the industrial location and we are writing the hotel about an error where our credit card bill did not match up with our hotel bill. It appears some numbers were reversed.
Friendly staff The babybed provided was really old and shabby
Was better then expected including the meal in the evening No tea/coffee facilities in the bedroom
Room was clean & comfortable. The hotel restaurant was surprisingly good. Hotel breakfast was not worth the 7 euros/pp.
The hotel is on a main road so convenient to Dijon and the surrounding countryside. The room was functional and comfortable but wasn't very special. The breakfast was varied ad things that ran low were quickly replaced when pointed out to the staff. Although there was a lack of fresh fruit at breakfast. We also ate at the restaurant for dinner. It was good and had good regional dishes. The menu wasn't very varied and the Boeuf Bourguignon was salty. But other food was good, the staff very nice and accommodating to young children.
staff friendly. bed very uncomfortable, room stunk of cigaretes even thou room should be non smoking, breakfast very disappointing, towels definateley seen there last days. rooms need updating
bed was past its best
Needs refurbishing front of the hotel needs to be tidied,paintwork needs redoing and in our room there were no doors on the shower.
Nothing, the hotel is dirty, brocken bedroom door, had to clean the shower before i could use it. Hotel was a complete dump, should be used for tramps.
Very kind and helpful receptionists; basic value for money. Hotel: no external lights at night (we arrived late and it was very difficult to find the hotel); commercial centers all around. Room: really small; spoiled doors handle, damaged main door (not presentable!). In the bathroom: water with bad smell; shower box without a plexyglass part; slow water downflow from the shower plate.
Cheap and good value for money. Receptionist gave us access code and left our key in our room when we called to advise arrival after 10 pm Room small and rather tired - 4'6" double bed with cheap foam pillows - limited breakfast buffet @ ?7.00
cheap & cheerful a place to rest on transit
Very friendly and helpful staff; good value breakfast
Helpful staff at this budget hotel. On booking expected the worse (due to price) and was pleasantly surprised. It is was it says on the tin... Found an excellent place to dine just round the corner (recommended by other guests) called the blue windmill - food and wine there both very good! Room is small and needs updating. Shower tray/door broken
Flexibel check in time, good value for money
It's a cheap hotel for a one night stay as a road stopover. All rooms appear to have one single bunk bed over top of a "full" bed below. AND there was a TV mounted on the wall in the corner. A very small room, with a tiny WC/shower. It's like camping.
The freedom to come and go as you liked. The friendliness of the staff. The bathroom was very small but could easily have been made bigger as the room itself was a good size
it's perfect for travellers with cars in a low-cost trip. Great place, clean. Thanks
the price very poor morning buffet
Price, located out of town No tea/coffee in room
None Arrived at 10pm. Premises locked with no staff. tried phoning no answer as I needed to pay cash and only reserved room on card. Waited for over an hour trying to get hold of staff.
The pictures on the website do not reflect the actual hotel. They are generic pictures of some room in some city - not anything like the one you'll stay in.
The checking in process. We arrived after 21.00 hours so the reception was closed. We could not understand how to book in. We kept entering our on line booking reference on to the computerised system and it could not find our booking. Eventually after assistance from a fellow quest we establised you had to put your credit card in first. The on line check in system did not indicate you had to do this. It was very stressful.
The directions provided on the internet were easy to follow and directed us to the hotel with ease. The rooms booked were allocated as non-smoking but there were still oders from past smokers.
The location- next to supermarket and petrol station so really convenient for a stop off. Limited breakfast items. Room's position at top of stairs meant people were constantly passing and it was noisy. Bathroom too small to use adequately and towels a bit shabby