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Staff is extremely friendly, the hotel is very neat.
Kindliness of service. Here and there it was a bit dated.
The staff is always nice, this was my 7th visit in the hotel, and everyone every time turns to you with a smile. The smoking area is the entrance, that makes non-smokers go through the smoke.
The staff is extremely nice, smiling and helpful. The rooms are large and nice, breakfast has good selection, and the hotel´s restaurant is excellent. No minibar in the rooms. At the breakfast there's no option to have other coffee than the German black soup.
enviroment, staff, good location for my business contact food selection at the restaurant is poor
The hotel was clean and had very good facilities and a very large Car Park . The staff were friendly and helpful the breakfast excellent with a wide choice of items . It was located close to the Steiff Summer Festival ( the reason for the stay ) and to the German motorway network . The room was spacious and fresh towels were provided every day . I hope to return sometime in the future and would not hesitate to stay at this hotel again No complaints of any kind .
It was great...
Room space, cleaness, kids playing-room, excellent breakfest, staff attention and hospitality Nothing.
They do everything great for a fair price and have the best customer service. Big clean rooms and perfectly comfortable in every way. We will stay everytime in the area and you should too. Nothing. All was exceptional.
Super friendly staff. Toy room. Friendly staff. Restaurant food service was real slow.
very nice location close to Legoland, nice people
family room was excellent, but some rooms were old.
Very kind personal being very much service minded. Excellent breakfast. A nice location for a stop over when travelling from Denmark towards ski resorts in the Alps. Wireless Internet in the room and not only in the lobby.
Good breakfast, big room (family), big bathroom.
Excellent hotel, perfectly situated close to Autobahn 7, Very good value for the money, newly renovated rooms, kind staff.
Service at breakfast Room very warm during night
I had expected something special the dinner menu, but it was just as usual. It disappointed me.
The hotel caters to children and families. They think of everything, from the chocolate in the rooms, to the special plates at dinner and breakfast. We really enjoyed our stay, wish it was longer.
beautiful garden,very good serving at restaurant,lot of menus for children,excelent location for families with children,near to Legoland small fitness room,little bit expensive
Hotel is situated in a very quiet quarter and is very well equipped for families travelling with children.
Everyone was very welcoming, spoke English, provided excellent service and a great menu The menu was a little overpriced but portions were big
The hotel is clean and comfortable, the staff Is friendly and is very close of Legoland Park. For the kids is excellent as well. Not aplicable
close to Legoland D & family-friendly hotel! Smaily staff; confortable restaurant to enjoy good meal; small Lego room for children
Room was very clean , the staff was excellent always ready to help you. For our family it was a nice stay in this hotel
excellent location..staff at receptionist very helpfull..recommended for comeback next visit..
Hotel Staff and quality of hotel restaurant, both excellent.
Since I am American, I loved being next door to a McDonalds! The combination locks on the doors are a bit of a pain.
the size of the room (triple room), very nice hotel
not enough english channels on the satellite tv
Large rooms, clean and well furnished. Quiet place. Very king people at the reception. Good position close to the highway and to a fast food.
The room was large and well suited for families. It was clean. The beds in the living room were cots so were not as comfortable as normal beds and would not be suitable for very large people. That being said everyone slept well and there was a separate bedroom for the adults which was great. Also the breakfast was substantial and was enough for the children. (we have 3 boys)
Large rooms. Location was excellent, right off the autobahn and just outside the city of Ulm. The internet worked well, which was nice. The breakfast was better than average. The rooms could have been a little cleaner. It is a fair value hotel, good value for what you pay, nothing more, nothing less.
Clean, modern and good value for money The booking process doesnt let you enter information about children sleeping with parents and check the final cost of the room with extra beds for small children. Not all the staff is as kind as expected
We have spent one night in family room with two children. The room was perfectly clean and spacious with SAT TV including program for kids.Comfortable beds. The staff was very pleasant and nice to children. Legoland was only 17 minutes far from the hotel.
Good location next to motorway a7 and close to Legoland. The breakfast buffet is very simply. We had to wait replenishment. There were not enough cups for tea or coffee.
Good breakfast, clean rooms, quiet, friendly staff, adequate parking. Skimpy accomodations, felt like part of a minor industrial site, isolated.
Family room with bunkbeds (kids love it), excellent location to legoland (5 mintue drive) and a very good breakfast (awesome coffee). Free wireless internet. Easy to get to by car (signs along road), easy parking in front of hotel. nope. would definitely recommend. Great value for money.
The staff was extremely friendly, the room was very clean and tidy. The only down side to the family room was no bath tub and a somewhat painful shower head.
staff was very friendly and helpful, breakfast buffet was excellent, rooms were spotlessly clean
One of the personnel staff didn't speak English at all.
Perfect for family for short stay No a/c no Fan
All excellent, friendly staff and great breakfast
the room was extremely clean and a lovely large size family room, the hotel was very clean and fresh and the staff were all very friendly. breakfast was lovely and the children all treated nicely and as individuals. fantastic srvice all round. would definatly stay again
quiet no bath tub
The Quadruple room was very comfortable and clean. Loved the big bathroom with double sink and they offered a great breakfast! Lady serving at breakfast was very efficient and helpful. No negative comments- as we really enjoyed our trip there and would visit this Hotel again if we visited Legoland in the future.
Easily accessible location close to Legoland On the other hand, while the hotel is easily accessible from Legoland it's on a busy road with no restaurants in the immediate vicinity, and no dinner available at the hotel. This can be a problem when travelling with hungry kids.
Very close to the centre of the small town (with many restaurants) and cheap compared to other options. The church bell next door rang at 6 a.m. for 10 minutes... then rang at 7 a.m. again, and again at 8 a.m. and at 9 a.m. Don't use this hotel if you plan on sleaping late. Otherwise it is OK.
Nice staff, we arrived at midnight, they opened door and waited for us to enter when our car arrived. Next to the church, church bell rings at 6am! Not on ground floor, need to walk up stairs, heavy luggage is not recommended.
hotel staff was very helpful and friendly, location is perfect (right in the city main plaza, but windows/rooms in the back, so you do not hear the noise)
clean and tidy, friendly staff, nice rooms, was very hot when we stayed and would benefit well from air conditioning. The town where it is situated is beautiful with a great choice of restaurants. would have benefitted from air conditioning
None This is the worst hotel I've ever stayed. The stuff was awful. They don't know the word "service" or "make customers comfortable". I will never never stay this hotel again.
the location in the centre and the surrounding is quiet the price of the breakfast in the hotel
Simply everything; from ckeck-in to check-out!! No
The hotel was clean and the staff were friendly. The hotel was hard to find. We typed the address on the website into our GPS and it took us to a dead end road. The hotel was no where in sight. I had to call the desk for directions. The address she gave us is nowhere to be found on their business cards or their website. Once we found the hotel everything went smoothly, but the room was small. I also think this hotel is overpriced.
Mercure was better than Tulip Inn now. Very high price.
legoland no aircondition
It was surprisingly okay! Thank you.
We had a very large room which we enjoyed with two boys a long. The breakfast was good.The hotel is very near Legoland. With two boys who loves water we would like to have the possibility of using a pool.
location close to Legoland, clean room extra bed was not comfortable, there was no airconditioning, noise from outside
Staff and food I hit my head hard on the ceiling in room 306 on the corner where the ceiling is at an angle sloping down towards the window
Friendliness of staff at reception and in restaurant, little garden, good breakfast Rooms to road side quite noisy
Great for kids - outdoor and indoor play area Room was stuffy and beds uncomfortable. Bathrooms fairly old, small and dingy.
Great location right at foot of Neuschwanstein Castle. I suggest you arrive the night before, and have the Hotel arrange the tickets for you. The earlier the better, way less crowds. Horse carriage stops right in front of Hotel, we took it up, and walked down. Great staff, great breakfast, I would definitely stay here again!!
we liked everything on our wisit there no
The staff was friendly, the food was good. Free breakfast and parking. The rooms were clean.
Yes. The room and bathroom leave a lot to be desired. Both are way to small to put up three people for two weeks. The advertised wireless was rarely available.
that the hotel is very friendly for kids,diner was good en room was clean. no
Ability to purchase Legoland tickets at reception desk. Special attention during 6-year-olds birthday.
The hotel is very near Legoland (abt 2km) and easy to find.I have 3 young children so the play room (full of toys) adjoined to the dining hall was very convenient. The dining tables had special cutleries for children and an activity sheet with crayons to go with it. The decoration in the dining hall was lovely and the room was clean & tastefully decorated. We loved it.
Personal service, clean,and it was near legoland.
outstanding for families with children, this hotel is a partner of Legoland. Everything was great! Special thanks to restaurant for their supreme quality and friendliness. no private parking
it was perfect for our overnight stay on the way to and from italy
Very simple, but clean, with a big shower cabin. Good breakfast, the restaurant is in the hotel. Free open parking for guests across the street. Noisy location (busy road on one side and railway on the other), especially with the opened window (no air conditioning in the rooms...). Not so comfortable beds (at least sofa). No toilet paper and soap (chambermaid failure), only 2 towel sets for quad room (more provided on request). We were waked up in the middle of the night by fire alarm activated without any reason - had to call night porter (mind internal phone number 300 - listed on the door only!) to switch it off: the alarm device appeared to be local buzzer only, connected to nowhere!
Close to motorway. Breakfast was ok. Clean family room. Friendly owner, very child-friendly hotel. In short, a good place to come with young kids for Legoland, but not if you want a quiet and peaceful night. Constant stream of heavy lorries going past. Noise from train station. No aircon (we were there on very hot evening) so room unbearably hot with window closed, noisy with it open. Lots of kids at breakfast, so not very peaceful.
No one speaks English
family-sized rooms + child-friendlyness
Breakfast is good.
Great hotel for families with young children (ours are 5 mos, 3 and 5). There was even a step stool in the bathroom and plastic plates/cups at breakfast. Our quad room had two rooms and two toilets. The parent room was large enough to fit our travel crib too. The hotel restaurant has good food, a kids menu and is reasonably priced - great after a long day at Legoland. The bag lunches are also a nice benefit and well priced. Breakfast is very good and plentiful. The weather was cool, so our window was closed, and we did not hear train noises as other reviewers noted. I would definitely recommend this hotel to others with children.
Good Breakfast for this price. The toilet wasn't cleaned after the previous guest left the room! We arrived late afternoon and the heating was closed when we got there and the window open! Just a few hours later it was snowing! Too noisy! The train station is something like 80 meters away from the hotel windows.
Excellent family-run hotel with a biergarten and great restaurant serving traditional Swabian food. Perfect for the children, and just what we needed after a long day at Legoland. Delcious and reasonably priced food and a basic but clean room. I would highly recommend this hotel. We will certainly return.
All of the helpful staff came with a smile :) We felt very welcome. Our room was very clean & comfortable. In the morning, they had a Very Generous breakfast buffet (included)! We ate dinner in the restaurant. The generous portions of food was Great & Very reasonably priced. We'll definitely stay here again when we visit Legoland, Gunzburg.
Very good position - only 10 min from Legolend. Big rooms, new furniture.
Courteous service The room reeked of cigarette smoke
Excently kind staff and good breakfast
Excellent freindly hotel and services for breakfast was very helpful.
Great choice for families, good restaurant for family dinner. Very friendly staff, smiling 24x7.
Extremely help-full, despite "Ruhetag"; price for single-room was charged, despite I ordered (and selected) a double-bed-room
Rich breakfast, nice service
The manager was nice, when he knew we had a complaint he treated to a bottle of champagne There was a party in the hotel that night, fireworks went off right out of our window at around 12MN and then kids ran up and down the hall causing lots of noise. I have heard the apartments are a better deal, only 20 Euro more a night and lots more space. The apartments are off site in a residential area.
didn't have tea/coffee making facilities in rooms. was a disappoinment.
Nice clean hotel, friendly and helpful personnel, free WiFi No warm meals for breakfast, too tiny coridors
extremely nice hotel staff, cozy atmosphere and services for children well, the only thing was traffic on the street where the hotel is located
Great location walking distance to the town. Staff very helpfull. n/a
We have chosen this hotel as it was the nearest free to Munich in days of Bauma exhibition. Hotel pure, cosy. The personnel friendly and affable. Gunzburg beautiful, old city.
Perfect location, wonderful breakfast, free parking. ---
good breakfast, good location for Legoland
The rooms were clean and they provide for our family. The breakfast was fantastic. I have been all over Europe and it is one of the best! There is also a place to walk along the river 50 meters from the hotel. There is also a nature park about 1k frpm the hotel that is great to let the dog run (located near the bad park). I can not find anything to complain about. They provided everything they stated in their web site.
Good hotel, close to old town, good value for money, free internat and good breakfast
It is a very child friendly family-run hotel. For the kids they have Lego and a small garden on the outside with toys, plus seperate kids breakfast in the restaurant. Very close to Legoland. By car it is only 8-10 minutes. Highly recommended. The double bed was too soft for me, but that is all.
comfortable, generous sized room and bathroom; friendly atmosphere it was quite loud - conversations in the entry hall could be heard all the way in the guest rooms and woke us up in the night
The cleanliness and the treatment from the staff.
We were very surprised at the cleanliness of the hotel. We found it a bargain for the price. It was also a plus that it was so close to Legoland. We enjoyed our stay and have since then returned. none
Hotelomat, late arrival, call from reception about coming late no
very close to Legoland Hotel facility
Good staff, breakfast, location
Staff - proximity to legoland -- clean -- basic & efficient Having to pay extra for breakfast -- Very expensive for what is served -- Stayed in comparable hotels w/breakfast included many times -- Since hotel is nothing 'fancy' and rates are by no means 'cheap', seems children and adults should both be free for breakfast -- or at the very least, charge adults (just not 9 euro!!!)
Our family stayed to visit Legoland Deutschland. Breakfast is not soattractive compared with the price.
Close to motorway, good location to Legoland, standart rooms are comfortable for families with 3 children. Nothing interesting around the hotel.
I liked pleasant atmosphere, cosy room, helpful staff, beautiful decorations placed everywhere... No
The hotel personnel does the effort to keep your family in comfort, the size of the room (triple room) was good No
Very friendly people, I stayed to short to give a proper judgement.(One night). We arrived in the dark and the distance from the highway was a bit to far for a through travel.We were on hour way to Kroatie.
excellent accomodation, modern, clean, unexpected in a small vilage.Definitely return agian.
very nice surroundings the quiltcovers were very thin
Hotel staff was very accommodating. The family room/apartment was one of the biggest we have stayed at in Europe, with 2 large rooms and a private bath. It was perfect for our family of 4 and dog. This hotel is an easy 20 minute drive to Legoland. The hotel was great and the food at the restaurant was great. The waitress had trouble managing all the tables at the restaurant during dinner and it took her a long time to take our dinner order.
The position in the countryside was very pleasant, as was the room itself Having booked in Janury and asked for a ground floor room, we were disappointed to be offered a room on the second floor, or when we commented, a room on the first floor for an extra 16euros which we declined. The hotel appeared to have no other clients. No consideration was shown for disabled guests.
the smell from the bathroom, they should repair the suage
Helpful staff and clean room Difficult to find.
Staff very friendly, excellent breakfast
Friendly staff. Hotel needs some renovation.
Proximity to where I had to be. View. Hotel is in desperate need of renovation. Interesting phrase in hotel facilities leaflet: "If you forgot something (toothbrush, razor, etc), don't hesitate to go to a supermarket and buy it."m or something along those lines!
Friendly staff Dirty and stained carpet in room
It's a very cozy hotel with in-room mini-bar, great breakfast included, quiet & has a lovely staff. I loved this hotel. The wifi was extremely slow BUT at least they had wifi. I was surprised they did.