Overview

The Willow Hotel

228 Renfrew Street, Glasgow, G11 7HH, United Kingdom
+44 141 332 2332

$44+

Overall guest ratings

6.0/10 Okay
Based on 1,200 reviews

Review highlights

  • 8.6
  • 6.9
  • 3.8
  • 3.1

Nearby

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    Amenities

    • Internet
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall Rating

    6.0 Okay
    Based on 1,200 reviews
    • 8.6 "Location is great."
      9.0 "City centre within easy reach, said 90%."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Near to public transport, according to 88%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.9 "Average value."
    • 6.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 5.6 "Breakfast is mediocre."
    • 3.8 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      3.0 "70% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 3.1 "Food is inedible."
      3.1 "69% said the pork dishes didn't taste good."
      0.7 "93% did not like the vegetable dishes."
    • 3.0 "Awful rooms."
      2.5 "75% said rooms were dirty."
      3.8 "62% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.7 "53% said rooms were small."
      0.8 "92% said the bathroom was dirty."
      3.0 "70% had problems with the shower."
      0.4 "96% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
      3.3 "67% were unhappy with the view."
      0.7 "Air conditioning was criticized by 93%."
    • 2.4 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
      1.6 "84% thought it was rather dirty."
    • 1.7 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    5.9 Okay
    Based on 456 reviews
    • 8.6 "Location is great."
      9.2 "City centre within easy reach, said 92%."
    • 6.7 "Average value."
    • 6.5 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.7 "57% said the reception staff was ok."
    • 5.2 "Breakfast is mediocre."
    • 3.2 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
      3.1 "69% thought it was too noisy."
    • 3.0 "Food is inedible."
    • 2.5 "Awful rooms."
      2.3 "77% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      2.4 "76% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.0 "90% said the bathroom was dirty."
      2.6 "74% had problems with the shower."
      0.5 "95% found problems with the furniture."
      4.8 "52% said rooms were small."
      0.9 "For 91%, the rooms looked old."
    • 2.3 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      1.6 "84% thought it was rather dirty."
    • 1.6 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    6.2 Good
    Based on 216 reviews
    • 8.5 "Location is great."
    • 7.1 "High value."
    • 6.9 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 5.7 "Breakfast is mediocre."
    • 4.1 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
    • 3.2 "Awful rooms."
      2.2 "78% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      3.7 "63% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      0.7 "93% said the bathroom was dirty."
      0.3 "97% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
    • 2.1 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      1.7 "83% thought it was rather dirty."
    • 1.5 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 1.5 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    6.0 Okay
    Based on 528 reviews
    • 8.5 "Location is great."
      9.1 "City centre within easy reach, said 91%."
    • 7.0 "High value."
    • 6.8 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
    • 5.8 "Breakfast is mediocre."
    • 3.6 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
      3.2 "68% thought it was too noisy."
    • 3.1 "Food is inedible."
    • 3.0 "Awful rooms."
      2.6 "74% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.2 "58% said rooms were small."
      3.3 "67% had problems with the shower."
      0.4 "96% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      0.7 "93% said the bathroom was dirty."
      0.0 "100% thought the tv was sub-standard."
      3.5 "65% were unhappy with the view."
    • 2.5 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
    • 1.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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