Would you like to save as your currency permanently or for this visit only?
Its location is good and its quiet. All I wanted was a getaway and the hotel gave me that The tub in the bathroom needs a better anti slip surface. My tub was too slippery.
This guest did not leave comments about this hotel.
everything went great. rooms were perfect - handicap accessible and very clean. location was perfect for a attending a wedding in the area. signs on Rt 1 directing to the hotel behind the inn and no entrance access (exit only) from Rt 322
King size suit was excellent
Location is great. Staff is very good. The in room heater is VERY loud and the breakfast accommodations are awful when the young hockey teams are staying in the hotel.
Breakfast! Nice omelet-making chef. Front desk staff very pleasant. Trouble finding it at night. Google maps directed us to a business park (or something). Other people in our group had same problem. No exhaust fan in bathroom? Signage to get to the adjacent restaurant would have helped.
Clean. Roomie. Convenient location. Great Breakfast!
The service! Everyone was exceptional! And the breakfast was fantastic. Really, a very nice experience overall! I wish we could have had a queen size or king size bed. We were there to celebrate our anniversary and had two double beds in our room. Not our preference for a romantic getaway! But the front desk staff was pleasant about it.
The cleanliness and friendliness were second to none. Beautiful rooms and very well kept. Breakfast that was served was plentiful and delicious.
Cleanliness, hot breakfast & location Staff coulod not resolve requests (floor, etc). Did not advise of breakfast location/time, same for pool. They could not fix nosiy vibrating AC unit issue. Didn't even attempt top advise of lovely restaurant / bar by same owners just out back.
Comfortable beds , Pleasant staff ,clean very nice breakfast
The Staff was friendly and accommodating. The breakfast on Friday was not hot and the toaster was very slow.
Overall, I liked my stay. Everything was clean and fresh and comfortable. The sink is too high for the average person and shaped poorly so that it pushes you away from the sink. These two design flaws make using the bathroom sink awkward for anyone shorter than 5'10". The towels were very thin, probably old towels. I expected better from the Hampton.
Room was comfortable and well laid out. It took a very long time to check in. The line was long and they were experiencing computer problems. Staff seemed stressed. The view from our room was of trash. Looks like they maybe remodeling.
The communications room only had two computers. Only one of them worked. When I called the hotel to confirm my reservation, there was non. You people charged me for something I did not get. Fortunately, there was a room available. I will never book with you people again.
Hi my name is Matthew and i'd like to share a HORRIFIC experience i had at one of your hotels. So i specifically stayed in the Wyndham Hotel garden Philadelphia airport. Specifically myself and 4 others booked 2 rooms for the Rock Alliegence festival occuring in Chester PA. I arrived at the Hotel at about 10 30 to 11 am and attempted to check in. Was told that i cannot check in till 3pm due to rooms not being clean. I was understanding of course but mentioned that i would be at a concert and would not return till later that night. I was told my room would be waiting for me. So i hung around the hotel till the uber arrived to take me to the concert. I started talking with others and they had mentioned that there reservations were cancelled due to an overbooking. Upon hearing that i double checked my reservation to which the woman behind the counter stated that everything was confirmed and not to worry. Okay so fast foward to 11 30pm when i return to the hotel and attempt to check in and told that my reservation was cancelled. I received no phone call no email nothing! Was made to feel as though it was my fault when i had no idea. I asked to speak to a manager and was told "wait a minute" waited about 15 mins and was told to go to the other computer. I was handed a piece of paper to call expidea and work it out with them as they cancelled it. I attempted to state that i was told earlier in the morning that my reservation was confirmed. Was brushed off and was told "There are no rooms and there is nothing i can do, here is the number to call." The customer service was appaling and i will never go back.
The staff was very friendly and nice. Had a nice breakfast for adults. Room was clean. No fan in bathroom. Had a very slow drain in bathroom sink. Werent really big issues. Told front desk about drain when i checked out.
Our room was large, clean and comfortable and our request to have a room away from the elevator was granted. The building was very nice and the proximity to the Philadelphia airport was perfect, about 22 minutes I believe. The bathroom/shower area could use a little maintenance. Paint, drywall touch-up etc.
Very impressed with The Westin. The room was very clean and comfortable. Great choice for a laid back weekend to just getaway from the city. Good location. We would definitely come back for another stay.
The beds were awesome and the room was very clean. A very good location at the waterfront. The staff was very accommodating. The elevator noise was irritating. We thought at first it was the heater but later found out it was the clang of the elevator. The breakfast was fair but the burger we had the night before was great. No other complaints.
The staff was present, courteous and helpful at all times - a rare treat in a hotel these days!
Very spacious and clean. Very courteous staff Bathroom needed to be updated
I loved the big bed and the cleanliness of the rooms. I didn't like that the television in the sitting room didn't work and the coffee maker was dirty.
Restaurant staff and food was incredible and convenient. The area around this hotel dormant look like a place we'd like to be walking around at night.
it was good service, the people were nice, and the bed was comfortable. I will be staying again the water in the room took too long to get hot, and we had alittle trouble with the key card
Very comfy bed. Courteous staff. Convienent parking garage. And Pure Bread bakery one block away was great for breakfast.
Area was super convenient, fast pace to move through hotel , I hate waiting for ever for an elevator. The room was amazing for the price , love being a Starwood member most worthy membership . Well done Sheraton ! See yous soon Staff got a little attitude at front desk at one point but it was fine
The location was convenient for our purposes, but there wasn't much to do in the area. If you went out at night there really wasn't anything open. It's the sort of area that closes down after 5 p.m. The staff was friendly and the space was clean. Overall, it was a good value for the money. The bathroom drain was slow running, but that was the only problem with the room. The location is really better suited for business then for a leisure visit.
Parking was not included and no breakfast. Most other hotels include these things for the price.
Scratchy sheets, drab interiors
room décor, tv, and internet service paying for parking
Staff were helpful from moment we arrived to departure. Beds were very comfortable and room (on the HHonors floor) was clean and well appointed. Buffet breakfast could be trimmed down (omelet bar was barely used) and then included in room rate. Parking is also $15 extra if you add it to your hotel bill. You still park your own car and then get ticket validated at front desk. OR, just hold on to your ticket, don't have it added to your bill, and pay just $11 for an overnight stay to the parking lot attendant!
Friendly bar staff Had to pay for parking Had to pay for Breakfast, even continental breakfast
Got a free breakfast coupon for the buffet, which was great.
Nice staff. Good breakfast. Room was much smaller than anticipated, thought there was going to be a pull out bed and there wasn't even a couch.
Nice place and the best hotel breakfast that I have ever seen. We asked for a crib and did not have one.
I enjoy my stay here the room was nice and roomy love the decor The room I was in had ants in hotel staff came and dealt with it but still ants
This is very close to where I was working for the week. The complimentary omelettes are a nice touch. Aside from breakfast, the food is mediocre.
Choices of food at breakfast . Late hours for pool .
Location, location, location. Once at the hotel, the car wasn't needed again. Coffee, Craft Beer and Calzones all within a 2 minute walk. New England charm in a vibrant college town. The workout facilities could use an upgrade and variety could be added to the equipment. The parking situation (Parking available on site for $20 per night or a block away for $5) is not ideal but is workable.
A first class operation and staff. The room was great, as were the meals and customer service! Definitely choose this B&B over any nearby hotels.
It is very cozy and quiet. I didn't like the fact that I didn't get a chance to have dinner there. I had lunch and it was excellent.
hotel has great old world charm along with all the idiosyncrasies of creaky floor boards and micro bathroom. if you love the history you have to live that too.. also loved meeting up with Tom and Patrick and Clive who was charming. I don't like the tipping system having lived out of the US for over 20 years but I do understand the need for it. Food was just OK I found it a bit fussy. the service was excellent. they clearly have a great local following.
The appearance, the spaciousness of the room and the antique furniture! No! I loved this hotel and recommended it to the the people in my training class.
Clean rooms, nice free breakfast. Only downside was when we called the front desk for pillows and a toothbrush, they made us come down to the front desk to get them. In my past experiences, I have usually received items directly to the room. To me, this exhibited some laziness on the hotels staff's part See above
Convenience on the road. I reserved a room at Hampton Inn, Malvern because it was close to two local historic sites that I wanted to visit. The desk clerk referred me to a friendy Episcopal Church just a short drive away, which suited my Sunday needs very well. The room accomodation had several welcome conveniences such as fridge, microwave oven, coffee/tea maker, TV and was very quiet and fresh. The bathroom was supplied with thoughtful items. A large room had been provided for breakfast for a sports/family event in the area so the breakfast bar was adequately accomodating for just regular folk. I will definitely stay here again while visiting family in the area. One very small problem with the room was that the bathtub plug did not function to stop water flowing out. I also found that the room a/c unit could not be programed to my preferred temperature, which is higher than the default cooling setting
The room was big and up to date. I have two young kids who loved the indoor pool. I will go back.
Nothing Layout of the room. It was awful, just awful. Would never stay there again.
Affordable, clean rooms, modern decor, great breakfast. The pool was FREEZING! Supposed to be heated. Found two spiders in our bathroom. Ick.
The breakfast area seemed clean, the food was good except the sausages, they were questionable. The waffles maker was excellent and clean. The pillows and bed are very comfortable! Our suite smelled horrible upon arrival. It had a strong armpit smell, horrible! We left the windows and came back hours later and the smell had not completely left. We asked for a room change and they said all the rooms were booked.
I did a late check in , traffic and bad weather from New York and the lady at front counter was so sweet and nice . With a big smile even at 3:30 am . I liked everything.
Great staff, service and breakfast buffet. Very nice room. Quiet. Perfect location for our trip stay. Bed was a little soft for one adult male.
I loved that the hotel was in it's own quaint village with little shops that was within walking distance. We went to the restaurant Brandywine Prime where we had an excellent dinner. The room had a relaxing and romantic atmosphere. Everything was great!
Hotel was friendly, with tea and cookies in the afternoon, and a good breakfast selection in the afternoon. The room was made up upon our return. We found the hotel very quiet and the location was perfect. I can't think of anything we didn't like.
The quiet and cleanliness as well as the good mattress and pillows which made for a restful night Nothing I can think of. Perhaps a bit more imagination could be used in planning the breakfast selections.
Staff was very accommodating. Beautiful atmosphere. Great breakfast. It was hard to find.
This is a charming small hotel located very close to attractions in the Brandywine Valley. Great service, free afternoon tea, very nice continental breakfast included with a lovely lobby and wine bar. The rooms were clean and well decorated. A great place for couples for a weekend getaway and a very reasonable price.
The sweet character, the location, the decorations. The pillows are lumpy, and the beds need upgrading.
The room was lovely, quiet and private. The hot tub was spacious and gas fireplace welcoming in February. The breakfast was outstandingly fresh and the dining room was clean and charming. All in all, the experience was a nice addition to our visit to the Brandywine Museum.
Rooms clean, personnel extremely nice. Tea wasn't as elaborate as the travel book I bought made it sound, but still nice to have the tea available in the afternoons. Breakfast also extremely nice. We were very happy and would stay here again~!
We loved our room, the fireplace and Jacuzzi were delightful. The staff was wonderful. The location was great - very close to everything we wanted to do.
It was a charming place to stay. We were served a lovely breakfast. The room was very pretty and comfortable Wish we had a coffee pot in the room. Breakfast wasn't until 8:00 so we early birds had to wait.
Clean the bathroom and carpeting and wash the sheets.
Staff Nearby neighborhood.
The staff here is amazing. I've stayed here several times and they know me by name. Everyone is very friendly and they make me feel like a friend more than just a guest. The beds for me are very comfortable. I assume it would depend on what you prefer. I like that there is a grocery store right down the street, a seven eleven attached to the property and it's a short drive into the city. Rooms are equipped with a microwave and frig, breakfast has a nice assortment for a free hotel breakfast. Parking is free. I don't dislike anything per say, I just wish there was a pool on the property.
The location is convenient Staff was friendly Breakfast was decent Bathroom of my room had dust everywhere. I had no towels to dry off from shower, only a face towel. Didn't realize until I was in shower and it was too late to call desk. There was a mop propping up the soap dish in the shower. When ever someone used the stairwell, which was actually down the hall, the floor shook and it was loud. Demonstrates that the structure was poorly built, my guess is a lot of wood and not enough concrete/masonry.
The staff was extremely accommodating and friendly. We stayed at this hotel due to a flight being cancelled. I called the hotel to have their shuttle pick us up at the airport. Cheryl from Best Western answered and was very quick to respond and send a driver. She even called me when they were close to arriving. the shuttle drivers are also super friendly. The next day our flight wasn't leaving till 9pm so we needed to spend the day in Philadelphia. We checked out at 11am however the woman working the front desk that morning offered to hold our bags for us and have the shuttle drive us to the train station to hang out the day in the city. They then picked us up to get our luggage and brought us to the airport that night. Excellent experience. Nicest staff i've ever dealt with at a hotel.
OK for quick stay. Bad neighborhood No where to go within walking distance Cheap towels Crappy breakfast
The woman at the front desk when I checked in was PHENOMENAL! Smart, proffesional, accomodating, efficient. I liked tre business center so I could print my boarding passes. The room smelled a little musty, nothing the ac didnt fix. Beds were very comfortable and I slept great 24 hour airport shuttle, the driver was prompt and professional The neighborhood is a bit questionable, but since there is a Police subsation we trusted it was okay to park the car overnight.
Antwone was the front desk clerk and he was more than hospitable. After a long day of having my travel plans interrupted by the Pope's visit and the lack of communication with US Airways, Antwone patiently answered the phone and provided any comforts needed at the hotel. Being offered bagels at midnight and getting a call asking if I wanted a wake up call was better than being at Grandma's house. Shuttle service took a long time
The staff and shuttle drivers were friendly and helpful. The airport shuttle was very convenient and there was a Seven Eleven market right next door. It was also very quiet! Well equiped room with microwave and fridge. The room was dated and so didn't appear as clean as I would have liked.