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Staff were very helpful, efficient and friendly. Breakfast buffet was very good and there was ample parking. The bedroom was basic but met our needs and was comfortable and generally clean. Good value for money. Would like to have had sheets changed daily, but this does not appear to be part of the service.
More offer of lunch and dinner food. No
Restauraunt has a basic menu only and not very inspiring. Facilities are basic but were sufficient for our needs Location is not very user friendly if public transport is used. Busses stop after about 18.00 hrs, and taxis cost approx. 10 Euro's to the town
The closeness to the centre of Gouda. The staff all spoke English. No.
The shower was good The motorway is very noisy even with the blinds closed
Friendliness of the reception staff', Good food espoecially the evening buffet. Location was a bit industrial but is OK for shrt stay
Connecting rooms, nice bathrooms - flexible service Not as clean as we would have liked, smelt of smoke
free wii-fi, free 24h parking, close to the city centre
The hotel is situated near nice city Gouda and very close to hiway. We choosed this hotel for it place and price.
Close to highway and somewhat close to town centre if driving. Great assistance from staff , great breakfast.
Everything about the Mainport Design Hotel in Rotterdam is a thoughtful, and comfortable design experience. From it's location overlooking the historic harbor and adjacent to the Erasmus Bridge to position next to the Tram transit stop...is a well connected position in Rotterdam. My room was very comfortable and a high-design style. Service was excellent throughout, not stuffy or pretentious, but well mannered and accessible. Some 5-star hotels trying too hard to be exceptional, making the visitor feel like it's a privilege just being a guest. But I felt that the hotel and staff really are proud of their facility and are eager to share the good vibe with their clients. Only getting to stay two nights.
Location, size of rooms Over decorated, bit to dark
The staff were very attentive and helpful.
Cosy environment, interesting design, beautiful furniture and paintings. The staff were courteous and proficient in their jobs. The hotel was a bit too far from the city center.
nice large room (studio)
the service of the hotel staff, the size of the room, the view from the room. The main light in the room didn't work properly, the shower was broken...
Heating system was too bad !! very cold...
I liked the freindly nature of the staff, as well as the location of the hotel. Also this is Roseanne Hill who was booked under Diane's booking and stayed in rrom 1101 with my son. yes, breakfast could have been more fresh and varied. The chair in my hotel room fell apart as i sat on it, causing a small but painful injury to my right arm. I am considering making a claim on this. The windows in the room could not close properly, and we did not have control of the heating in our room as it was centrally controlled. Therefore we had to have extra bedding. The hotel was convenient for our trip in other ways.Also on the hotel review, it staed that we would have a free welcome drink on our arrival. The staff were not awre of this when we asked, therefore we did not get our free drink.
the decor was very interresting and we enjoyed that Bad service, i.e. room was not cleaned thoroughly, soap and paper ran out during our stay, two lightbulbs weren't working, coffee/tea supplies was not replenished at all during our stay.. The room lay-out was a bit tight and the bedstead sticks out very far, making it very easy to knock your hips when walking around the bed.
Friendly and professional restaurant staff Single bed- when was the last time an adult slept in a single bed!
Very comfortable room, relaxed atmosphere
Very stylish hotel. Futuristic. TV in the mirror. Nice!! Excellent breakfast. They even make omelets. This is rare in Europe. Super great staff. Friendly, very helpful. Parking expensive. Even though the hotel does give a discount.
Amenities, Nespresso machine were good! TV was very strange. And function of 'Smart TV'(?) didn't work. They didn't give a full detail of method for 'Smart TV' operation. Even remote control didn't work well.
Nice & modern. Bit minimalistic but all things you need in a room. Cool late night bar. I wasn't convinced about the flatscreen TV within the mirror so you couldn't turn it. Parking is extra but they give you a discount as it gets pricey very quickly.
In general the hotel is very old. The room had a weird smell. The worst Hilton ever!!!
The staff are excellent. The rooms are old,... needs major upgrade.
Friendly staff,nice clean rooms We were given 10th floor room which is not ideal but maybe that was the only one availble.
Hotel well positioned near to centre and walking distance to rail station. Good value for money with competant staff. Unfortunately a wedding party was staying at hotel on the Saturday, and were noisily walking the corridors till 3-30am. I'm sure an isolated case though.
The staff we encountered was excellent in all areas of the facility, friendly, helpful and professional minor maintenance in the room was required - broken hair blower hose, poor ventalation in the the bathroom
The hotel is renovated and up to the latest standards of comfort and luxury. It is quiet and soundproofed. Food is excellent. The only thing to criticize is Internet speed but they do offer a fast paid version if you need that.
Location is what we were looking for. Very good hotel with friendly staff. Would go back and also recommend this place
Hotel is dated but very clean. The breackfast is delicious No parking space and the public parking is very very expensive.Free parking from 23 to 12 Saturday to Sunday.
The big bed, size of room, friendliness of staff, the tram stop right across the street from the hotel. Did not like that we could not use the fridge for our own things, and moving anything inside would incur a charge.
It was close to the casino & a nice hotel A little pricey
location close to the town centre, beds very comfortable, possibility to smoke in the room the staff was extremely rude especially the night staff, I also found them quite aggressive
nice hotel lovely bed and pillows, quiet hotel with good service nothing, will definately stay there again
bedroom (clean, tidy, good atmosphere); breakfast, lunch, dinner (all very good); total atmosphere on the boat was good
I feel back in the good old times and it gave me a warm impression. no complaints
We eat in the Lido Cafe Style Restraunt and also the Ala-Cart more upmarket Restaurant onboard and enjoy them both and the value they offered...
nice accomodation, but very expensive food and drink onboard and a quite remote location some distance from the centre. remote location and the high cost of onboard food and drink.
historic ambiance interior rooms are confined, in my opinion
The food and room were excellant!! the querkyness of the place was a great +. A little out of the way, but taxis were on hand. FAB++++ Did not really see Many staff, apart from reception to ask questions to
great experience to stay on the famous ship.rooms where really nice with lots of space. location
The Staff were the kind I would happily employ and had great temperaments suitable to the `Industry. Good position for Museums and a quick ride to Theaters. Beds too soft and ended up with a backache.Pillows too thin for comfort of neck. Smart tap design in bathroom was difficult to decipher re bath or shower etc until shown and no signage or directions to tell you how to use them. Design upmarket utilitarian and found anywhere. Usual expensive mini bars and snacks.
Very loud, no alternative room available, under renovation, no fitness area.
Views from all areas Swivel chairs in water bar too fast after a few drinks!
Swimming pool and sauna/steamroom were excellent, and free internet access very useful. Easy to find and accessible to tram and metro. Breakfast was expensive.
We loved the view at the town and the harbour from the 13. etage. The breakfast was good, but expensive. The room was excellent.
The hotel was very good value, the rooms were well kept and the staff were very frienly.
Location. Breakfast good. Style of rooms was not that I excepted. Whole floor carpet was awful, totally different style than other things. Excepted also more from SPA: No private rooms for changing clothes. No bath jacket + shoes at room.
Room was fantastic and room service excellent. Would go again
Great location and good connection to public transport Bathroom was rather small
Perfect view from the 12th floor. Nice bar, good service. Cool room.
The atmosphere, the quiet rooms, and the large bathtub.
The hotel is very kid friendly. The buffet breakfast and dinner were very over priced for the quality of the food.
Sauna and great rooms -
Room was nice and clean and breakfast was good Lack of supervision in pool and kids running around in sauna
We really enjoyed our stay here, the rooms were great, very clean and comfortable. The staff was friendly and helpful. The breakfast was sumptuous with lots of choices. All in all, the hotel is perfect for families with young children.
The breakfast was wonderful no
It was indeed buffet breakfast, swimming pool There is no possibility to open window to take fresh air from outside.
Great hotel for families with children. The hotel is a little bit far away from the Leiden, however it is easy to reach the city center for car travellers.
It was perfect with young children. They could run around safely and had the playground and the swimming pool. We also liked the fact that we could hire bicycles at the hotel.
total relaxation in superb enviroment
Your women personal, very receptive, kind and nice. The position of hotel is in a very nice town area. Is not possible to have something for eat after 11 PM. Fun from toilette is working continously with high noise.
well located in the centre of the city
great location,nice bathroom cleanliness of my room,view to the backside,wifi with charge
The rooms were spacious, clean and very comfortable We didnt take the breakfast which was a little expensive when our party was 6 people. I think yours should be inclusive of breakfast
Room was nice, not small, extra pillows, mini-bar, some magazines, bathtub (not a shower) in the bathroom.
One of the worst rooms I have ever stayed - very depressing. Lighting was awful as was furniture. Why such a big room (defined 'suite') if over half is just empty space? It looked like a prison cell.
Very central location. Next to de Bijenkorf. The room itself is al little bit out-dated. Curtains are a greyish white instead of white. Bed is not the newest of beds. But for the price ok.
Location, price, bar, availability of lifts
Central location. Near the train station and near several bars/cafes
very elegant, new and hip room interior design. Impressive bathroom. Very clean. Central position. Good breakfast also a bit expensive for the quality. noise from street
friendly staff, handy facilities no
Terrace area over the lake. Shame there was not a swimming pool / leisure facilities.
Nice sized clean rooms. I had a car so perfect for parkng and to get to the motorways. The free wifi is only for 30 mins, not enough to get any work down. It is also only free in the lobby and not the bar.
Nice updated room.
Big rooms, comfortable beds. 30 min free wi-fi at the lobby - something new. No air-condition. They reduced the bathroom toiletries compeared to 1 year ago - no shower cap in 4*! and others. Wi-fi in the room very expensive.
Good food, helpful staff
Friendly and efficient reception and bar staff. Our room was not cleaned even though we were out all day. When this was discovered it was too late (cleaning staff had gone home). This does not reflect the price of the hotel. The food and wine in the bar/restaurant is extremely expensive and does not reflect the mediocre quality.
Clean, large room and businesslike environment Indifferent staff and ridiculously stingy attitude about amenities: only one very small piece of soap (1 inch by 1 inch by 1/4 inch) for 2 people and one small bottle of soap gel for 2 persons for the shower. Was told that only if used up would they provide another supply. There was only one hand towel and had to ask for additional one. Next day, back to only one towel , no replacement of used up soaps or bath gel. Absurd.
Breakfast and location for working in the surroundings to avoid Rotterdam. Free parking. Too early permitted check out (11 H) from Monday to Friday. Cost of Internet.
We could take shower after coming back from Rotterdam Marathon, though we've already checked out. They also served towels, soap and shampoo. Thanks to this service, we could get very relaxed before leaving Rotterdam. unfriendly reception, late breakfast for Rotterdam Marathon.
nothing special normal
close to the centrum, easy to find when we had breakfast on Monday morning, the personeel were already cleaning the tables around and preparing them for lunch. We felt like we are disturbing them... (we were in time for the breakfast)...
Hotel could not have been better, a little bit out of the centre of Rotterdam but that's why we chose it - very close to the Feyernoord football stadium (a football match was the reason for our trip) and a couple of minutes drive off the motorway. Our stay could not have been better. The staff were also excellent, so was the free car parking which was in plentiful supply! Not really. It was aimed at business people judging by the location but there were mainly tourists when we were there. Maybe an outdoor play area would have been useful however there was free use of games inc Playstation and some childrens toys.
It was convenient. Closing time of kitchen - 22:30h.
good breakfast beds and other room furniture not really up to date for 4 star hotel
Hotel clean with nice lobby and staff very helpful. Breakfast was excellent Prices of drinks in minibar too expensive
Accommodating staff, modern classy hotel, superb breakfast, inexpensive bar convenient for city break.
Close to where I had my appointment. Breakfast intake done by not very friendly Asian female person. Let her start with a smile in the morning.
Conveniently located near Erasmus University, and bus stop is right in front. I was offered upgrade (superior > executive) at EUR25/night upon C/I, which included free minibar w/ Nespresso & mineral water, bath lobe, slippers, broadband access (upgrade from wifi), and high floor (less noise and better view), which I though was a good deal. Room was spacious, nice and clean. Comfy firm mattress. Breakfast was offered at two levels, EUR 9.50 for continental, or EUR 19 for buffet (many choices of meat/cheese/pastries/juice, enough for consecutive stay). 'Breakfast included' rate meant buffet. Dinner was good, with enough selection of glass wines, a little pricey though. No other restaurants nearby, except for on-campus HOT SPAR and food court.
comfort, nice environment, free parking and good breakfast
............. the staff dont have answers for alot of my question . so far away from the central . noisy most of the time .
I absolutely thought the staff was great. From the receptionist(s) - like Miryim to Susanne, to the Morning Breakfast staff - like Zsofia. There were all very helpful, and kind. The roads to get there are still being built out, as such, you seemed to have to drive a circular course to get there. Regardless, it was easy if you have GPS.
Spacy rooms, pleasant restaurant environment service in restaurant is poor. Staff is not watching clients.
A fabulous resturant with friendly and attentive service, great atmosphere Nothing
The hotel reflects in a fantastic way the early 20th century atmosphere. It's nice to see how the actual requirements for comfort have been matched with the originality and look of the building dating from around 1910. It's worse visiting the hotel as well as the great looking restaurant. Well done.
the hotel offered a spacious room with a special design. the location was perfect for our activity in the cruise terminal. bar was closed to early
Old style of hotel Could not open the window (just doesn't work), also no possibility to make a tea in the room - should pay for room service
The hotel is like a film set, very special. Staff are polite and helpful, a rare thing today.
the ambiance is wonderful. we stayed there the night before a cruise with the Holland America Line and as everything inside of this hotel reminds you of the former HAL it was wonderful to stay there. although the hotel has an elevator in the hotel, the hotel entrance it is not suitcase-friendly. It could be that we have missed the elevator outside the hotel but if that is the case this facility is not clearly mentioned.
It took me back to the times when passengers (including inmigrants) used it as the main cruise and passenger terminal (old and nice). I liked it in general
Sense of history in this old building set close to shore. Great shower
The "funky" nature of the room design; it retained an atmosphere in keeping with it's past. I couldn't get a meal until 8.30pm so had to eat elsewhere; residents should be able to eat when they want to.
Spacious rooms, good quality furniture and comfortable beds, modern design, excellent breakfast, professional service and sufficient free parking near the hotel Welcome pack in the room with coffee/tea did not contain the coffee and tea.
Everything Brand New. Staff very keen to please. Will definitely use again next time in Rotterdam Everything was perfect
great restaurant, great staff, great room! more for groups, and a bit out of the way of the city, but there is a bus stop right in front of the hotel.
modern, clean locked room window, strange smells, bar area
Hotel staff are quite friendly and a great assist on info about getting around town Not at all! Rather I regret that I had to leave too soon! the info on distance from the Schipol airport on the web should be more accurate though.
Very helpful staff and we were pleased to stay there
Very comfortable and clean hotel. Delicious breakfast and very friendly service.
comfortable bed limited parking possibilities
Free parking, Huge bed, Bathroom. Ideal place to stay when visiting Blijdorp zoo. Luxurious room for 100 EUR. Sheets were stained although the rest of the room was clean, Breakfast was not included and expensive , so we didn't eat there. Hotel is very huge building, not very romantic place to eat. We had to pay a warranty of 50 EUR when we checked in, and they "forgot" to tell us. When I saw the receipt of my VISA, I had to ask what this 50 EUR is for.
It was a very espacious hotel, the rooms (bathroom and sleeping area), the restaurant, the hall,... Very nice staff and professional. Food (diner and breakfast) was excellent. I cannot say anything, maybe if they had a swimming-pool, could be the perfect hotel of the area :)
The staff were very friendly and helpful. The breakfast was excellent with a lot of choice and the bed was very comfortable.
Lovely hotel, it was very quiet the weekend we stayed
close to the town and the concert event we were attending at the boerderji
The room was quite big something quite unusual in Holand. We had a very good breakfast and a very good stay. Very close you can find a free parking. THe room didn�t have air conditioning .
nice room and bed, nice front desk, good breakfast
Good access to offices & the railway. Not a place for a vacation
It was exactly what we expected. Checking in was fast and the people were friendly.
Attractive and clean hotel room,generous bathroom and separate WC. Breakfast buffet very good. Bar staff very keen to close bar before the advertised time of closure.
very good breakfast. Could get a good night's sleep on all 4 days