After our "over booked-no room available" welcome, I was not in a mood to find much to appreciate.
"No room, we are oversold" Both my daughters & my booking provided an extensive conservation about sleeping accomidation. Steven, the desk clerk was doing his best to find rooms at other hotels. Everyone was full. After suggesting that I was considering restricting company expense allowances by any employee traveling on company business at all Marriott locations, he located one room at his hotel and found one additional room at another location. During the course of our conversation he mentioned that his manager instructed him to over book the number of rooms available. A very frosting experience!!!!!! (We called and informed the hotel that we would be checking in late)