Residence Inn by Marriott Grand Rapids West

The hot breakfast offers many choices and is well-maintained by friendly staff.

Some guests mentioned issues with the air conditioning and housekeeping frequency, but overall, the hotel is described as clean and comfortable.

The staff is described as friendly, accommodating, and professional, providing excellent service to guests.

Guests appreciate the spacious rooms, fully equipped kitchen, and comfortable beds, although some mentioned concerns about the sofa bed mattress.

The hotel's location is praised for being close to the mall and various dining options, providing a convenient experience for guests.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in February, which is the hotel's low season.

The hotel is conveniently located near the RiverTown Crossings Mall, making it easy to enjoy shopping and dining options within walking distance.

Some guests reported that housekeeping services were not consistent. If you prefer regular cleaning, consider requesting it explicitly during your stay.

Guests appreciated the fully stocked kitchen, which was great for early morning coffee and late-night snacking. Consider making use of this convenient amenity during your stay.

The hotel offers gluten-free options for breakfast, a rare find according to some guests. If you have dietary restrictions, it's worth inquiring about special accommodations.

If traveling with pets, be aware that there may be a high pet fee, as reported by some guests. It's advisable to confirm the pet policy and associated fees before booking.

Some guests reported noise disturbances from neighboring rooms or common areas. If you are sensitive to noise, consider requesting a quiet room location during check-in.

If you have specific housekeeping preferences, such as no service during your stay, it's advisable to communicate this clearly with the hotel staff to avoid any misunderstandings.

While many guests praised the cleanliness of the rooms, some reported issues such as stained furniture or uncleaned areas. It's recommended to inspect the room upon arrival and notify the staff of any concerns.