Pros (+) I loved the black out curtains and the bed for a good night sleep
Cons (-) The lack of a back up supply of toilet paper and tissues and the cleaning staff over looked the need of both.
3 stars
Residence Inn by Marriott Grand Rapids West
3451 Rivertown Point Ct Sw, Grandville, MI 49418, United States
Grandville, MI
See location+1 616 538 1100Photos of Residence Inn by Marriott Grand Rapids West
Overview
Experience the comfort of the Residence Inn Grand Rapids West, where spacious suites offer distinct areas for living, sleeping, working, and dining. Each room features a fully equipped kitchen with a refrigerator, microwave, stovetop, cookware, and utensils. Enjoy amenities such as free WiFi, premium bath products, and a daily complimentary hot breakfast buffet. Select rooms include fireplaces for an added touch of coziness. Take advantage of the complimentary fitness center, tennis and basketball courts, and the 24-hour Market stocked with snacks, drinks, and toiletries. Relax seasonally by the outdoor pool or enjoy the patio and BBQ area. Conveniently located minutes from Downtown Grand Rapids and directly across from Rivertown Crossings Mall, our hotel provides easy access to shopping, dining, and local companies. Enjoy a stay with the comforts of home and the convenience of nearby attractions. Whatever brings you to Grand Rapids, enjoy your say at the Residence Inn Grand Rapids West.
Amenities at Residence Inn by Marriott Grand Rapids West
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
Services and conveniences
- Business center
- Wake-up service
- Mini-market on site
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
- Tennis
Pool
- Heated pool
- Outdoor pool
Outdoor
- Grill
Dining
- Dining room
Things to do
- Basketball court
Health and safety
- Safe
Reviews of Residence Inn by Marriott Grand Rapids West
8.5
Very good
313 verified ratings
Wonderful
204
Very good
51
Good
17
Okay
12
Fair
11
Mediocre
3
Poor
15
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options, but many reported issues with cleanliness, including dirty rooms and broken amenities. Friendly staff were a highlight, but some guests experienced discomfort due to room conditions.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
150 reviews
8.9 out of 10
123 reviews
10 out of 10
1 review
9.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hot breakfast offers many choices and is well-maintained by friendly staff.
Are there any concerns about the hotel's cleanliness?
Some guests mentioned issues with the air conditioning and housekeeping frequency, but overall, the hotel is described as clean and comfortable.
How are the hotel staff and customer service?
The staff is described as friendly, accommodating, and professional, providing excellent service to guests.
What are the best features of the hotel's rooms?
Guests appreciate the spacious rooms, fully equipped kitchen, and comfortable beds, although some mentioned concerns about the sofa bed mattress.
Is the hotel's location convenient for dining and shopping?
The hotel's location is praised for being close to the mall and various dining options, providing a convenient experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is the hotel's low season.
Take Advantage of Nearby Attractions
The hotel is conveniently located near the RiverTown Crossings Mall, making it easy to enjoy shopping and dining options within walking distance.
Request Housekeeping Services
Some guests reported that housekeeping services were not consistent. If you prefer regular cleaning, consider requesting it explicitly during your stay.
Enjoy the Fully Equipped Kitchen
Guests appreciated the fully stocked kitchen, which was great for early morning coffee and late-night snacking. Consider making use of this convenient amenity during your stay.
Check for Special Dietary Options
The hotel offers gluten-free options for breakfast, a rare find according to some guests. If you have dietary restrictions, it's worth inquiring about special accommodations.
Be Mindful of High Pet Fees
If traveling with pets, be aware that there may be a high pet fee, as reported by some guests. It's advisable to confirm the pet policy and associated fees before booking.
Consider Noise Levels
Some guests reported noise disturbances from neighboring rooms or common areas. If you are sensitive to noise, consider requesting a quiet room location during check-in.
Verify Housekeeping Preferences
If you have specific housekeeping preferences, such as no service during your stay, it's advisable to communicate this clearly with the hotel staff to avoid any misunderstandings.
Check for Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues such as stained furniture or uncleaned areas. It's recommended to inspect the room upon arrival and notify the staff of any concerns.
Location
3451 Rivertown Point Ct Sw, Grandville, MI 49418
What's nearby
- RiverTown Crossings Mall0.4 mi
- John Ball Zoo5.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Residence Inn by Marriott Grand Rapids West
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | $114 |
Average price (weekend night) | $131 |
When to book a room at Residence Inn by Marriott Grand Rapids West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Residence Inn by Marriott Grand Rapids West
FAQs when booking at Residence Inn by Marriott Grand Rapids West
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in GrandvilleMost recommended
See most recommended stays in GrandvilleGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Grand Rapids Gerald R. Ford Intl |
Distance to airport | 11.1 mi |
Everything you need to know for your stay in Grandville
Complete your trip
Popular destinations