Pros (+) Clean room, comfortable bed, great price.
Cons (-) The bathroom is desperately in need of a refresh. Not only the tub, toilet and sink, but the ceiling tiles as well.
2 stars
The Gibson Hotel Great Falls, Ascend Hotel Collection
Photos of The Gibson Hotel Great Falls, Ascend Hotel Collection
Overview
The Greystone Inn stands on the shores of Lake Toxaway amidst the lush green embraces offered by the surrounding mountains of North Carolina. A personalized stay at the property makes for a differentiated experience characterized by the quiet beauty of the surroundings, gracious hospitality, and pleasures of nostalgia.
The pristine shores of Lake Toxaway is where The Greystone Inn is located, with several National Forests surrounding the property. Several towns are located close-by, including Highlands, Cashiers, Brevard, and Asheville, all within a 20-mile radius of the property. Schoolhouse Falls and Toxaway Falls are popular attractions also located nearby.
There are 30 suites and guest rooms at The Greystone Inn, each one a symbol of luxury and comfort. A small desk is provided in each guest room to allow visitors to take care of important business matters. Complimentary high-speed WiFi and a charging station add to the convenience of the guests. Some of the accommodation units come with views of the surrounding lake or a fireplace, while others have lakeside terraces and private entrances.
The Lakeside Dining Room at The Greystone Inn is a peaceful place to enjoy a meal. It features picturesque views and a comforting fireplace as part of the setting. The seasonal menus are cooked using locally-sourced ingredients. The restaurant is also open to outsiders.
A complimentary boat ride on Lake Toxaway is offered to guests of The Greystone Inn. Nearby golf courses and onsite tennis courts are good places for guests to stay entertained. One can also avail the services of the hotel’s onsite spa for a relaxing massage. Free WiFi is provided throughout the premises. A renovation of the property was undertaken in 2018 to make the hotel more comfortable for visitors.
Offering comfortable and modern accommodations, The Greystone Inn is among the best places to stay for all types of visitors to the Lake Toxaway area.
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Amenities at The Gibson Hotel Great Falls, Ascend Hotel Collection
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Dining
- Wine glasses
- Microwave
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Dining table
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Bottle of water
- Private check-in/check-out
- 24hr front desk
General
- Fireplace
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Bedroom
- Extra-long beds (> 2 meters)
- Fold-up bed
- Alarm clock
- Sofa bed
- Clothes rack
Things to do
- Hiking
- Bicycle rental
- Casino
- Board games/puzzles
- Golf
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
- Tumble dryer
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Gibson Hotel Great Falls, Ascend Hotel Collection
9.2
Wonderful
593 verified ratings
Wonderful
327
Very good
84
Good
72
Okay
39
Fair
33
Mediocre
19
Poor
19
Summary of reviews
Guests say
Guests appreciated the clean rooms, friendly staff, and good value for the price. However, many expressed dissatisfaction with the service, particularly regarding the lack of responsiveness and issues with the location's safety. The bathrooms were also frequently mentioned as needing improvement.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.3 out of 10
7 reviews
7.8 out of 10
12 reviews
All reviews
Pros (+) our flight was very late, we arrived to find lobby closed, with nunscceptabke to keavfeo way to stay there. they didnt answer their phone, or leave us a key. they didnt even answer their phone the next morning. I should be refunded!!
Cons (-) unacceptable for a hotel to ckose before sttending to a orepsid grandmother and her grandson!! no one should go there. Exono Lodge has 24 hour lobby, a pool, and nice accomodations. you should remive Greystone from your offerings
Pros (+) Locati
Cons (-) Bed was good could be better
Pros (+) New touches like bedspreads, gas fireplace, fresh laminate flooring were nice. Otherwise this is a VERY basic hotel with little to no amenities in a questionable location.
Cons (-) Bathroom was very tiny, outdated & poorly functioning. Water sprayed everywhere and tub didn't drain and you couldn't bring anything in the bathroom with you; would not be comfortable for 2 friends traveling because here is no privacy for getting dressed. Location is a bit unnerving too, it felt unsafe here. No privacy lock on the room doors.
Cons (-) Very old, rooms are small, and "nonsmoking" room smelled of stale smoke.
Pros (+) The style of the hotel and rooms was modern, loved it. The front desk was extremly courteous. Very great price for such a clean and modern room.
Cons (-) It did not have a pool, breakfast, or fitness room, but I didn't mind because I know the price probably would've been higher if that was the case.
Cons (-) Did not like the outside staff did not answer phone till 3pm
Pros (+) Clean & Updated.
Cons (-) WiFi was a little slow
Pros (+) Super friendly staff! Adorable room! Extremely clean! Highly recommended.
Pros (+) Décor wonderful and start very helpful
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at The Greystone Inn?
The Lakeside Dining Room at The Greystone Inn offers seasonal menus cooked using locally-sourced ingredients and features picturesque views and a comforting fireplace as part of the setting.
What amenities are available at The Greystone Inn?
The hotel offers complimentary high-speed WiFi, a charging station, lakeside terraces, private entrances, a small desk in each guest room, and onsite spa services for a relaxing massage.
What can guests expect during their stay at The Greystone Inn?
Guests can expect exceptional service, friendly staff, comfortable and modern accommodations, and a complimentary boat ride on Lake Toxaway. The hotel also offers nearby golf courses, onsite tennis courts, and a renovation in 2018 to enhance comfort.
When is the best time to visit The Greystone Inn?
The high season at The Greystone Inn is in July, offering an ideal time to experience the lush green embraces and pleasures of nostalgia amidst the surrounding mountains of North Carolina.
How is the bed quality at The Greystone Inn?
Guests have consistently praised the hotel for its comfortable beds and pillows, providing a symbol of luxury and comfort during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Complimentary Boat Ride
Guests appreciated the complimentary boat ride on Lake Toxaway, so be sure to take advantage of this offering during your stay.
Consider Nearby Attractions
The hotel's proximity to popular attractions like Schoolhouse Falls and Toxaway Falls makes it a convenient choice for exploring the area. Plan a visit to these natural wonders during your stay.
Request Room Upgrade
Some guests were able to secure room upgrades at no additional charge by simply asking. It might be worth requesting an upgrade upon check-in.
Be Mindful of Noise Levels
While the location is convenient, some guests noted that it could get noisy, especially on weekend nights. Consider this if you are sensitive to noise.
Enjoy Lakeside Dining
The Lakeside Dining Room offers a peaceful setting with picturesque views and a comforting fireplace. Guests recommended enjoying a meal here for a relaxing experience.
Utilize Onsite Spa
Take advantage of the hotel’s onsite spa for a relaxing massage. Several guests mentioned the spa services as a highlight of their stay.
Check Out Nearby Amenities
Guests appreciated the nearby amenities, including a bakery for coffee and pastries. Explore the nearby options for added convenience during your stay.
Consider Room Size
While the rooms are comfortable and modern, a few guests noted that they aren't very large. Keep this in mind, especially if you prefer more spacious accommodations.
Stay Vigilant
Some guests mentioned the presence of homeless individuals around the property. While this is not within the hotel's control, it's advisable to stay vigilant and be aware of your surroundings.
Location
621 Central Avenue, Great Falls, MT 59401
What's nearby
- Roberts Building110 yd
- Masonic Temple302 yd
- St. Ann's Cathedral363 yd
- Cascade County Courthouse0.3 mi
- Great Falls Convention Center0.5 mi
- Gibson Park0.5 mi
- Children's Museum of Montana0.5 mi
- C.M. Russell Museum Complex0.6 mi
- The History Museum0.6 mi
- Chicago Milwaukee and St. Paul Passenger Depot0.6 mi
- Paris Gibson Square Museum of Art0.6 mi
- Holiday Village Mall0.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Gibson Hotel Great Falls, Ascend Hotel Collection
Low season | December |
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High season | May |
Average price (weeknight) | $149 |
Average price (weekend night) | $176 |
When to book a room at The Gibson Hotel Great Falls, Ascend Hotel Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Great FallsGood to know
Value for money | 9.3 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Great Falls |
Distance to airport | 3.9 mi |
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