Extended Stay America - Greenville - Haywood Mall

The price was good. The staff was friendly and accommodating. The bed was bad, neither of us slept well. There was noise all hours of the night. Also a loud barking dog was a couple of room down. Went crazy every time someone passed the room. Breakfast coffee ran out, the breakfast food was all cheap package goods.

dirty and snelly corridors leaves at entrance trashy entrance

Location Bad roach problem

Location was very good. It's near the (older) mall and you can walk to Starbucks, Barnes & Noble, FedEx Office and a few different restaurants. Also easy access to I-385. Outdoor pool is pretty tiny and only goes to 5 feet. Not much of a value-adder and seems like a minimal-effort thing. Also, they have program guides for Showtime but the TV had only Showtime 2 and Showtime Extreme, neither of which was listed.

The staff was very friendly and the best thing about this hotel. This place reeks of smoke once you get past the front desk and lobby areas. This is a multiple story hotel without an elevator. Housekeeping only comes every 4 days. Pictures of pool online are deceptive - it's much smaller and in a wooded area.

This guest did not leave comments about this hotel.

Good location, good sized room. Couch and chairs were nice. Was currently being renovated, hallways were frequently smoky from cooking and marijuana. Noisy at night. Cheap bedding, and small double bed rather than a queen. Floors were filthy and sticky.

Great location and lots of space in room Very loud...guest upstairs had a young child running around. Alerted staff night before but they did not handle properly so I was awakened at 5:30am.

I liked how open and how much space the room had. I did not like how the whole room smelled like weed when I got there, and the toilet broke so we couldnt use it for as long as I was there.

The room was spacious. The floor I was on, the first, needs better lighting and smelled bad. It would of been helpful if my room would have had a trash can.

The location Room had a strong unpleasant order due to the carpet needing to be cleaned. It hadn't even been vacuumed prior to being serviced to me.

Nothing It was dirty

Ease of checking in past-midnight because of the delayed flight. Two-room suite unusual for the two-star hotel, amenities for a long stay: full-size fridge, electric stove, microwave, even a dishwasher. Continental breakfast: coffee, muffins, oatmeal snacks, instant oatmeal, apples, oranges. Normally, two-star outfits serve bagels, waffles, eggs, sausages, etc. - meal not snack items. Absence of a coffeemaker, cups, etc. Asked for - never received.

This guest did not leave comments about this hotel.

Large room with full living space. Was given a smoking room and the smell was terrible. Also hall carpets were very stained and need to be replaced.

This guest did not leave comments about this hotel.

I liked having the kitchen in my room People living there was not mindful of people staying under them. The staff was really impersonal and have the I don't care attitude. The other patrons were extremely loud and the staff showed no concern. I will never stay at this hotel ever again.

Nothing Pet hair all over floor, carpet old and frayed, curtains old and frayed, no hair dryer, not enough kitchen utensils the entire building not good condition

No much Very scarey low budget hotel. Smell like smoking and food being cooked in room masked by perfume. Actually had someone beating hard on my door at midnight...wrong room. Not safe environment

I didn't have to sleep in my car I got stuck with extended stay and it was ghetto And nasty and a guest running her business (tricking) out of the hotel.

clean newlly redone very conveniant non friendly staff usually works with us not anymore

Rooms are large with a full kitchen. My time there was quite. Room could have been cleaner. There was old food stuck in the microwave, crumbs on the dresser. There were maintenance problems. Poorly repaired wall damage, fallen microwave.

Close to mtg location Noise dogs in adjoining rooms barking no housekeeping no trash can hotel dirty bad odors

Big room, good location A person died, roaches, heat didn't work, and.there were people being noise.

Microwaves won't work and they can't chabge room and wont give another micro wave. Response is not good.

dirty public spaces and dirt behind the furniture in the rooms. couches were gross. Didn't want to sleep on them.

Staff was great. Room was a smoking room and the smell was overwhelming, I had no trash can. The bed was extremely hard but for the price now a days, was expected.

Location This hotel has a major roach and flea problem. There were suspicious stains the floor . It was the last room, so I couldn't be moved. It took a long time for the room to cool off. The towels and washcloths appeared not to be fresh.

The price. The room floor was damp, the appliances dated, there was no shampoo or conditioner in the bathroom, a sketchy vagabond asked me to let him borrow my cell phone. I would rather stay in a Detroit back alley than this dirtheap.

Nothing. Old and needs remodeling. No elevator. I was given a third floor smoking room. My knees killed me every I came and went and the stench of the room played havoc with my allergies.

Great location. This hotel was very out dated and did not have a pleasant odor. The manager informed us that this was a non-smoking hotel, however the patron across the hall was smoking. We had to end up leaving the hotel at 2:00am due to my child having an asthma attack

I reserved and paid for two room at this establishment. Only to find, one room was completely un exceptable. Hide-away was filled wit dirt and crumbs, and the hide-away matress was stained and soiled. I was not aware that Extended Stay was not a quality lodging.

Nothing the room was a smoking room. The room was a smoking room. I can't believe put me in a room with smoking. In all my times with Priceline this is the first. There were no other rooms to put me and I looked and my Priceline reservation actually had me down with a smoking room.