Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
9.4 "Terrific location."9.5 "95%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.0 "Excellent breakfast."
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8.2 "Comfort level is high."8.0 "80% said the
beds were comfortable ." 10.0 "100% thoughtrooms were spacious ." -
7.0 "Nice rooms."6.4 "Only 64% said
rooms were clean enough ." -
6.7 "Average amenities."6.7 "67% thought the
building was acceptable ." -
5.0 "Sufficient wellness & sports facilities."5.0 "For only 50%, the
fitness area was satisfactory ."
Overall Rating
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9.9 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.4 "Terrific location."
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8.9 "Breakfast is good."
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8.2 "Comfort level is high."10.0 "100% thought
rooms were spacious ." 7.8 "78% said thebeds were comfortable ." -
7.0 "Nice rooms."10.0 "100% thought
rooms were spacious ." 7.8 "78% said thebeds were comfortable ." -
3.6 "Vibe wasn't good."
Overall Rating
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9.9 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
9.3 "Terrific location."
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9.1 "Excellent breakfast."
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8.2 "Comfort level is high."8.0 "80% said the
beds were comfortable ." -
7.5 "Good pool."
Overall Rating
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9.9 "World class service."
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7.9 "High comfort."
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6.4 "Rooms are ok."
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6.2 "Average cleanliness."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Great location, very clean, spacious room, great breakfast, friendly & helpful staff. A wonderful hotel! no - it was all great!
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9.0review from
This guest did not leave comments about this hotel.
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8.0review from
Location, staff Check in was cumbersome. The well-meaning guy at the desk was too wordy and too slow in explaining the numerous (I understate) details he felt it necessary to explain. He meant well, but seemed to be trying too hard to give details about nearly everything
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9.0review from
This hotel was clean, well kept, and a great place to stay. Breakfast was delicious. The entire staff was friendly and accommodating. From check-in to check-out everything was seamless. The heating/AC unit was a little louder than I'd like but in no way hindered my stay.
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6.0review from
Comfortable bed & great location central to many restaurants. Hallway and room carpeting disgustingly stained and filthy. Breakfast was lacking. TV took a good 5 seconds in between each station when changing channels.
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10.0review from
Indoor pool. Clean lobby. Staff member . Was very helpful and so was the front desk. It was 11:30am and they were running out of breakfast meat. I had to ask them to make me some and then they only made 4 pieces causing other people to have to wait for sausage patties because it was 3 of us in my group waiting.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Very comfortable and clean. Looked newly built/renovated
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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7.0review from
Location& staff Cleaning
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7.0review from
Location The room was clean, but the bathroom was not clean at all. It seem like who ever cleaned the bathroom only switched out rags and towels.
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3.0review from
The staff was friendly and helpful. The room was dated and the carpet and bathroom floors could have been cleaner. The breakfast was poor at best.....
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2.0review from
Location. Friendly receptionist. The carpet throughout the property is stained, worn and dirty. The first room had a crisply-made bed, but one of the beds had noticeable and numerous stains. Yuck! The second room had a bed with hair stuck throughout the sheets. Awful!
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7.0review from
Pool was very cold so we weren't able to use it
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3.0review from
Rooms needed renovating. Stained carpet, dirty grout in bathroom
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10.0review from
Beautiful lobby, beautiful rooms, best breakfast ever and some of the most accomodating staff we have ever encountered. All and all an absolutely great experience!!!!
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10.0review from
I would reccomend this hotel to everyone. Our stay here was very nice. The best thing about it was the staff at the desk. They treated us like we were special guest and thats what customer service is all about. Very nice, clean, and located near alot of resturants, movies.. Very pleased.. Thank you..
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8.0review from
Nothing remarkable good or bad If you like HI Express, then this will do fine
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8.0review from
This appears to be a nearly new facility, or if not it has been completely renovated. They have a nice breakfast/lounge area, with a fireplace, couches, and huge TV. A couple days a week they do a Manager's Reception with munchies and beverages, including beer & wine. The beds and room linens were all very good. My room had a wet bar, microwave, fridge, and couch. The hotel itself is back behind several other businesses and parking lots, so getting to it is a bit confusing, but the general area is loaded with restaurants & shopping. If I had a quibble, it was the cheap flimsy equipment in the fitness center.
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10.0review from
No negative aspects of our recent 3 night stay. All staff friendly, rooms were clean/comfortable, impressive breakfast with many options and nice indoor pool area.
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6.0review from
THE HOTEL IT SELF WAS NICE. THE ROOMS WERE CLEANED AND UP SCALE. THE ONLY ISSUE I HAD WAS THAT THEY PUT ME IN A ROOM NEXT TO THE PUBLIC ICE MACHINE THE NOISE LEVEL WAS VERY BAD, I GOT NO REST WHAT SO EVER.'
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10.0review from
Great location, very clean, spacious room, great breakfast, friendly & helpful staff. A wonderful hotel! no - it was all great!
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9.0review from
This guest did not leave comments about this hotel.
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8.0review from
Location, staff Check in was cumbersome. The well-meaning guy at the desk was too wordy and too slow in explaining the numerous (I understate) details he felt it necessary to explain. He meant well, but seemed to be trying too hard to give details about nearly everything
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9.0review from
This hotel was clean, well kept, and a great place to stay. Breakfast was delicious. The entire staff was friendly and accommodating. From check-in to check-out everything was seamless. The heating/AC unit was a little louder than I'd like but in no way hindered my stay.
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10.0review from
Indoor pool. Clean lobby. Staff member . Was very helpful and so was the front desk. It was 11:30am and they were running out of breakfast meat. I had to ask them to make me some and then they only made 4 pieces causing other people to have to wait for sausage patties because it was 3 of us in my group waiting.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Very comfortable and clean. Looked newly built/renovated
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Beautiful lobby, beautiful rooms, best breakfast ever and some of the most accomodating staff we have ever encountered. All and all an absolutely great experience!!!!
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10.0review from
I would reccomend this hotel to everyone. Our stay here was very nice. The best thing about it was the staff at the desk. They treated us like we were special guest and thats what customer service is all about. Very nice, clean, and located near alot of resturants, movies.. Very pleased.. Thank you..
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8.0review from
Nothing remarkable good or bad If you like HI Express, then this will do fine
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8.0review from
This appears to be a nearly new facility, or if not it has been completely renovated. They have a nice breakfast/lounge area, with a fireplace, couches, and huge TV. A couple days a week they do a Manager's Reception with munchies and beverages, including beer & wine. The beds and room linens were all very good. My room had a wet bar, microwave, fridge, and couch. The hotel itself is back behind several other businesses and parking lots, so getting to it is a bit confusing, but the general area is loaded with restaurants & shopping. If I had a quibble, it was the cheap flimsy equipment in the fitness center.
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10.0review from
No negative aspects of our recent 3 night stay. All staff friendly, rooms were clean/comfortable, impressive breakfast with many options and nice indoor pool area.
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6.0review from
Comfortable bed & great location central to many restaurants. Hallway and room carpeting disgustingly stained and filthy. Breakfast was lacking. TV took a good 5 seconds in between each station when changing channels.
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3.0review from
The staff was friendly and helpful. The room was dated and the carpet and bathroom floors could have been cleaner. The breakfast was poor at best.....
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2.0review from
Location. Friendly receptionist. The carpet throughout the property is stained, worn and dirty. The first room had a crisply-made bed, but one of the beds had noticeable and numerous stains. Yuck! The second room had a bed with hair stuck throughout the sheets. Awful!
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3.0review from
Rooms needed renovating. Stained carpet, dirty grout in bathroom
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6.0review from
THE HOTEL IT SELF WAS NICE. THE ROOMS WERE CLEANED AND UP SCALE. THE ONLY ISSUE I HAD WAS THAT THEY PUT ME IN A ROOM NEXT TO THE PUBLIC ICE MACHINE THE NOISE LEVEL WAS VERY BAD, I GOT NO REST WHAT SO EVER.'
