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Gretna Hall Hotel

Gretna Green, Gretna, DG16 5DY, United Kingdom
+44 146 133 8257

$55+

Overall guest ratings

7.6/10 Good
Based on 887 reviews

Review highlights

  • 9.3
  • 8.5
  • 4.6
  • 4.0

Nearby

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    About

    Located in Gretna, Gretna Hall Hotel is in a rural location and within the region of Carlisle Castle and Cumbria's Museum of Military Life. This hotel is within the region of Bitts Park and The Sands Centre.

    Rooms

    Make yourself at home in one of the 97 guestrooms. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Take in the views from a terrace and a garden and make use of amenities such as wireless Internet access (surcharge). Additional amenities at this hotel include concierge services, gift shops/newsstands, and wedding services.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Facilities for Disabled Guests
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 887 reviews
    • 9.3 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
      9.4 "Great parking, according to 94%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      8.2 "82% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 5.1 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 4.6 "Bar is not good."
      3.1 "Bar service was unacceptable, according to 69%."
    • 4.0 "Not very clean."
      4.2 "58% said rooms were dirty."
      0.2 "98% said the bathroom was dirty."
      1.7 "83% thought it was rather dirty."
    • 3.8 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      3.4 "66% said rooms were small."
      1.9 "81% had problems with the shower."
      0.2 "98% said the bathroom was dirty."
      3.2 "For 68%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      3.3 "67% criticized the small bathroom."
      0.0 "100% thought the tv was sub-standard."
    • 3.6 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 1.8 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
      3.7 "63% thought it was overpriced."
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    Overall Rating

    7.7 Good
    Based on 736 reviews
    • 9.1 "Terrific location."
      8.8 "Easily accessible by car, said 88%."
      9.2 "Great parking, according to 92%."
    • 8.6 "Breakfast is good."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 5.1 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 4.4 "Bar is not good."
      2.5 "Bar service was unacceptable, according to 75%."
    • 4.2 "Bad amenities."
      2.7 "73% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
    • 3.9 "Not very clean."
      4.3 "57% said rooms were dirty."
      0.3 "97% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."
    • 3.6 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      4.1 "59% didn't like the unstylish hotel."
    • 3.5 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.4 "66% said rooms were small."
      0.3 "97% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      3.3 "For 67%, the rooms looked old."
      1.3 "87% found problems with the furniture."
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    Overall Rating

    7.7 Good
    Based on 79 reviews
    • 9.1 "Terrific location."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 6.4 "Average value."
    • 5.0 "Average comfort."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.7 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
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    Overall Rating

    7.2 Good
    Based on 70 reviews
    • 9.2 "Terrific location."
    • 8.4 "Great service."
    • 7.9 "Good breakfast."
    • 4.9 "Not very comfortable."
    • 4.0 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.5 "Rooms are not good."
    • 1.5 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    data provided by TrustYou

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