Attitude of the staff and general good warm atmosphere
I liked the fact that they were happy to move us to a room with a bath when we found that the room we were allocated only had a shower and I had emailed them to confirm that there was a bath in the bathroom to which they replied affirmatively.
The smaller room at the front was very hot and noisy (1 night of our 4 was in here)
Very nice rooms in a quaint Italian town. Very large rooms with a wonderful breakfast selection.
Staff spoke little English. Location is a little inconvenient from attractions in Rome. Transporation to and from Hotel can be difficult at times. If you miss the last train in evening then it is very expensive to take a taxi back to hotel.
Made to feel very welcome, genuinely warm staff, helpful, generous and courteous to their guests. Good adjacent restaurant. All round professional service. I liked my room, it was simple, modern and pretty.
There was nothing to not like except that i wasn't driving and I had to get access to Frascati train station by taxi everytime i needed to go to rome. Bus service is poor.