Find cheap flights to Rome

Find cheap flights to Rome

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Springfield (SGF)
Rome All airports
Thu 5/13
Thu 5/20
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Good to know

Low season

FebruaryBest time to beat the crowds with an average 4% drop in price.

High season

DecemberMost popular time to fly with an average 14% increase in price.

Average price round-trip

$725(avg. price over the last 2 weeks)

Good deal round-trip

$378or less

Good deal one-way

$235or less

Top tips for finding cheap flights to Rome

  • Looking for cheap airfare to Rome? 25% of our users found tickets to Rome for the following prices or less: From Los Angeles $264 one-way - $321 round-trip, from Miami $301 one-way - $442 round-trip, from Phoenix $573 one-way - $643 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to Rome is February.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Rome flight deals.
  • Because it’s such a popular tourist area, flights to Rome are available from many major US and international airports. You can choose to fly into either Fiumicino Airport, located 20 miles from the city centre, or Ciampino Airport which is 17 miles away. Both Fiumicino and Ciampino are international airports.
  • Fiumicino Airport is the main airport serving the city of Rome and has four terminals and 36 gates. Fiumicino Airport is also the busiest airport in Rome. Amenities include free unlimited Wi-Fi, a personal shopper service, and free luggage trolley service.
  • When you search for flights to Rome, keep in mind that Ciampino Airport is smaller than Fiumicino Airport and much less busy. Ciampino Airport is located closer to attractions like the Vatican Museums and the Sistine Chapel. Amenities include a VIP Business Lounge, a number of duty-free shops and a variety of business conference rooms.
  • Transportation from Fiumicino Airport to local hotels is easy, by train, bus, or taxi. Transportation from Ciampino Airport is available by bus or taxi. The bus ride from the Ciampino Airport to the train station only takes 5 minutes if you prefer to travel via train.

FAQs - booking Rome flights

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Top 5 airlines flying to Rome

Scores according to KAYAK customer reviews

8.0
SWISS
Overall score based on 8,997 reviews
8.2
Boarding
7.8
Comfort
8.6
Crew
7.7
Entertainment
7.9
Food
Airline reviews

Pros: "Nothing"
Cons: "Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA"

Pros: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Cons: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Cons: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Pros: "the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS"
Cons: "THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE"

Cons: "We were happy with everthing"

Pros: "Crew was kind and gracious."
Cons: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Cons: "nothing"

Cons: "Crew was rude and slow"

Pros: "The space of the seat is wide. Nice chocolate."
Cons: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Cons: "Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally."

Pros: "Left on time. Quick flight."

Cons: "The plane was ancient. offer wifi- at least be able to pay for it. charger outlets."

Pros: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Pros: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Cons: "I travel a least 5 times a year and Kayak is always my option."

Pros: "Great customer service, the crew was professional and courteous."

Pros: "787 is an excellent plane and I could sleep a little"
Cons: "I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for."

Pros: "Everything, but the lack of entertainment."
Cons: "The lack of entertainment."

Pros: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Cons: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Pros: "Good and fast service"
Cons: "The size you allow for the hand baggage is insufficient"

Pros: "The new plane with private screens"

Pros: "flight left on time as schedule and the flight staff was absolutely courteous."

Cons: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Pros: "Quick and easy- no problems. We had drink service and a yummy croissant. Flights attendants were really nice and spoke great English."

Pros: "Nice staff and inflight service. seats were great"

Pros: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Cons: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Pros: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Cons: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Pros: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Cons: "No complaints. Smooth from start to finish."

Pros: "Swiss is always a tad nicer than the alternatives"

Cons: "Seats too small."

Pros: "A snack was actually served on board! With a beer if desired."
Cons: "Change of planes at gate produced some boarding confusion."

Pros: "The plane was comfortable. The headrest was great and the seat pitch and recline were decent. I was able to sleep better with Swiss than with other airlines like Lufthansa or Delta. They are much better overall for sure. The food and staff were excellent! The food quality is very good compared to the other airlines. The cabin crew are always passing around water and chocolates throughout the flight. They were friendly and helpful as well. The pilots were also very good. We had no rough turbulence and their landing skills were amazing."
Cons: "The boarding procedures could be improved. They don't have zones and everybody just line up. Families with small children are not accomodated first."

Pros: "EXCELLENT LEG ROOM"

Pros: "The crew was entertaining and pleasant. The flight was short and easy."

Pros: "good service"
Cons: "late in departure"

Pros: "Great customer service."
Cons: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."

Pros: "Nothing"
Cons: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."

Pros: "upgraded to First Class with Voucher. Service was immaculate, very friendly and professional. First Class, at least on this flight was a bit aged, the seat is quite comfortable but you could see that it is actually already old."
Cons: "Entertainment system with old low-res monitors and outdated system. Didn't work for a while and had to be restarted several times. Needs urgent renewal."

Pros: "Friendly and attentive. The check-in person was willing to check to see that I had a reclining seat. Friendly and accommodating attendants good wine offered in economy, water offered several times during the 9:30 hour flight. Pilots changed Flt altitude to accommodate for turbulence."
Cons: "Very little not to like on this flight."

Pros: "Flight was cancelled. Had to sleep in Zurich overnight. Airline covered the hotel and dinner bill though"
Cons: "Next morning the flight was delayed . Lost time in Rome and a night in Rone hotel"

Cons: "Delayed boarding due to overheated plane, when we did board it was still warm and we had to sit longer due to other mechanical issues. Wish they would have waited for all issues to be resolved before boarding."

Pros: "Beautiful new jumbo jet"
Cons: "Changed plane and seats so boarding was delayed"

Pros: "Short flight. Not much is expected. 3 stars for no rating, except comfort. Small seats/felt cramped. Not a huge deal since it's a short flight."
Cons: "No negatives or anything that caught me off guard."

Pros: "Flight wasn't full, so we were spread out and had more room"
Cons: "Carry-on allowances continue to be significantly less than other comparable airlines- was only allowed one piece"

Cons: "The delay at the airport"

Pros: "The entertainment system"
Cons: "Direct answer is "nothing"; however, it should be noted that this not a Swiss Air flight. It was a code share on a United Airlines flight."

Pros: "Direct flight"
Cons: "3 hour delay Noisy cabin due to loud engines One could hardly heard the movie audio from the Headphones during movie viewing even after they were replaced"

Pros: "Crew was friendly and made a bad situation as comfortable as possible."
Cons: "The flight was delayed for almost 3 hours for a issue with the pilot's chair. The movies reset in the middle of the showing."

Pros: "Courteous crew, good food."
Cons: "The beer selection could use some work."

Pros: "Wonderfully nice crew. Food is pretty decent even with Economy. Seats are comfortable."
Cons: "Their iPhone App (and to a lesser extend the website too) is awfully slow. It takes forever to gather booking info and check in. Sometimes the boarding pass just don't get delivered to my SMS. Small selection of shows on personal screen. ZRH-HKG flights don't even have touch screens, and the UI is very antiquated."

Cons: "Snacks, and drinks"

Pros: "I would like to have ore of a grace period to check baggage."

Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"

Cons: "Everything"

Pros: "everything"

Cons: "Always need more room"

Pros: "Predictably late."
Cons: "Be on time."

Cons: "The delay was totally unexpected and frustrating particularly when no bad weather around!"

Cons: "Hour late and no wifi!"

Cons: "The intercom was turned up too loud."

Pros: "Boarding was easy."
Cons: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."

Cons: "Snacks"

Cons: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"

Pros: "The flight was not cancelled, crew was friendly, we arrived at our destination."
Cons: "Flight delayed two hours and absolutely no info provided to customers about what was going on and if/when flight would depart."

Pros: "Nothing"
Cons: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"

Pros: "The crew was polite but not overly friendly or welcoming."
Cons: "Boarding was orderly but it was hard to hear the announcements of the zones. I flew economy and it was like flying in a frozen sardine can. There was absolutely NO leg room. At 5 ft, 2 " if I found it difficult, I cannot even imagine how a taller person felt. I wore a coat, sweater, and scart , and warm socks, and I was still freezing the entire trip. It took me 20 minutes to thaw out after arriving. It was quite uncomfortable."

Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"

Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Cons: "None"

Pros: "The food and the service"

Cons: "JFK was depressing but not Delta’s problem."

Pros: "We landed earlier than expected"
Cons: "Bathroom was very smelly"

Pros: "Food and movies were good."
Cons: "Didn't leave on time."

Cons: "Price to get a little more space"

Pros: "Movies"
Cons: "Lack of legroom in economy"

Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"

Pros: "Excellent job"
Cons: "N/a"

Cons: "Goog"

Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."

Pros: "We stood on the ground due to weather, which had nothing to do with the airline itself. Keeping this from jading my point of view, the airline stood within the standard of what is expected of a good trip. Food was good, and the choice of movies, shows, and games helped the time pass. Staff was friendly, and checked bags were ready rather quickly."
Cons: "The number of updates telling us we are going nowhere, was a bit excessive."

Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."

Pros: "Efficient hop to Boston"

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."

Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."

Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"

Pros: "Really liked the plan"

Pros: "Everything up to departure. Sat in line for almost an hour."

Pros: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Cons: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"

Cons: "Strangely cold!"

Pros: "Una hora de retraso"
Cons: "Una hora de retraso"

Pros: "Movies- pro staff"

Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"

Pros: "Service"
Cons: "Too old aircrafts"

Pros: "Every thing went well thx"

Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"

Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."

Cons: "The gate for the connecting flight from NY to Rome wasn't posted at the terminal or available via the Delta aps. The Kayak AP didn't have it either. I found out late that it was practially at a different airport. With less than an hour I had to take a bus to a different terminal, walk through, exit onto the street, cross the street and walk down the block to a different terminal. Then I had to re-enter through security (where the line was wrapped back to the front doors). Had the flight not been delayed for mechanical issues I would have missed it. My flights were purchased through Delta. If Delta uses different airlines they should post gate information on their web sites."

Pros: "Service"

Pros: "The two ladies who were initially boarding passengers were excellent. They had wonderful people skills, were smiling, and extremely personable. I loved the interaction."

Cons: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."

Cons: "More chicken"

Cons: "They run out of chicken and only had pasta dinner left. I don't like pasta ."

Cons: "Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed."

Cons: "Luggage did not arrive."

Pros: "The airline staff was great. Everyone really helpful."

Cons: "Late, missed connection"

Cons: "On our layover in Munich, we were at our gate, then noticed about 30 minutes prior to boarding that they’d moved us to another gate quite far away, so we hurried to the new gate, only to discover the change was an error, and we had to run back to our original gate. Made it, but annoyed."

Pros: "Good service."
Cons: "Nothing."

Pros: "wine"
Cons: "no screens"

Pros: "The service and the entertainment system"
Cons: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Cons: "I did not like the delays over one hour delayed"

Pros: "Boarding was automated gates was easy."

Cons: "Lost a whole day and a half of vacation!"

Pros: "Clean, modern place. Professional staff."

Cons: "Having to go through passport control and security a second time took too much time for the connection between flights."

Cons: "Crew at Newark airport unpleasant and dismissive."

Pros: "Just fine."
Cons: "My eyes got so dry that I couldn't see very well for a few hours after landing, everything was hazy and glowing, like I had a film on my eyes. I've been on way longer flights before and I've never experienced this, it was scary."

Pros: "That I was able to arrive at Munich Airport"
Cons: "Delay and no information or explanation and help from Lufthansa."

Cons: "Missed transfer, despite assurance before takeoff."

Pros: "747-8"

Cons: "Luggage didn’t make a Lufthansa connection even though both flights w."

Cons: "Did not like them charging extra for a seat assignment."

Pros: "Exenent.."
Cons: "nothing"

Cons: "Boarding was an unorganized free-for-all"

Pros: "Same as above."
Cons: "Same as above."

Pros: "Seat comfort, easy of boarding."
Cons: "nothing."

Pros: "Hasn't happened. Still waiting."

Pros: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"

Cons: "Delay for one hour"

Pros: "Boarding to exit all went smooth"
Cons: "Air was sometimes stale"

Pros: "The convenience of an early arrival time in Frankfurt to catch another connecting flight to my final destination"
Cons: "Lufthansa was GROSSLY late to depart,for no apparent reason, causing me to miss my connection! Lufthansa then arranged for the cheapest and LATEST flight available as an alternate connection causing me to miss a very important family event.. Very disappointed.."

Pros: "Nothing"
Cons: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Cons: "Seating space too narrow"

Pros: "Plenty of room"
Cons: "Lack of good movies"

Pros: "I loved the choice of movies"
Cons: "Lack of space"

Cons: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Pros: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Cons: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."

Pros: "Such a nice plane. So clean and new and professional staff."
Cons: "Boarding a little disorganized. But it was the airports fault I think."

Pros: "Nice crew"
Cons: "Small leg space"

Pros: "Big plane and there is a lower level for toilets that makes it easy for passengers to access and not be close to bathrooms"
Cons: "Movies choices were not current. Haven been on Delta and United, the choices on Lufthansa were not that good."

Pros: "New airplane"
Cons: "The front seat has sharp edges at knee level. Wen the front passenger recline his seat it killed my knees."

Cons: "Lost my Baggage for 2 days."

Cons: "Cramped"

Cons: "Breakfast was just a roll. I would have preferred eggs."

Cons: "The Newark airport is a swamp of unpleasant facilities and personnel."

Pros: "In my experience Lufthansa is almost always on time and very professional in how they manage their flights."

Cons: "My connecting flight to Rome wasn't listed on any monitors, and four people couldn't find Terminal A on the map. Fortunately I found some fellow Americans who also couldn't find Terminal A , lower numbered gates, from our current Z gate. We went to the right, following most disembarked passengers and signs for some A gates....a mess! In the end, we had to go all the way back, past our original gate to a Customs area where they just stamped our passports and onward to our gates. It seemed like the signs only helped if you were going in the correct direction to begin with. Even my German friend said how bad that airport is for directions!"

Pros: "we were treated like royalty"

Pros: "Great flight"

Cons: "Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,"

Cons: "The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket."

Cons: "The back of the plane was significantly warmer than the rest of the plane. Very little leg room."

Cons: "More room. Not losing our luggage at the end."

Cons: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"

Pros: "Fairly easy boarding process and nice staff"
Cons: "Delayed about an hour once all boarded"

Pros: "Clean and very good stewardesses"

Pros: "On time travel. Check In Staff were kind and engaging."
Cons: "On flight staff were minimally attentive. Food was mediocre."

Cons: "Food was pretty atrocious. Before having this flight I tried many times to book a special meal but their website is nearly impossible to use. So on the flight I was given two options of fish or mexican beef. Mexican beef meant slow cooked beef in a salty brown sauce with 2 kidney beans. Yes 2 kidney beans. With potatoes carrots and broccoli. Entertainment was pretty lacking. Not a lot of options. Also it was freezing the entire flight."

Cons: "Flight to Stockholm was cancelled. SAS Provided no informaton on the steps for re-scheduling my flight. I had to call the SAS headquarters in Stockholm before receiving any guidance on what to do next. All service attendants ditched the ticketing desk leaving one poor employee to answer questions for over 70 disgruntled passengers. Very very very poor communication. Luckily I was finally able to book a flight using another airline after waiting on hold for 20 minutes with the regional customer service provider."

Pros: "The staff and other guests are always so polite! Getting the SAS Lounge Pass is always smart."

Pros: "People were very kind. The food was terrific!"
Cons: "The entertainment system was slow."

Pros: "Nothing"
Cons: "Cramped in a tiny seat behind someone well over 6’5 who kept slamming his seat back to get more room. We were later diverted for a person on the flight who had health issues all the way back to Canada when we were practically over Ireland. We flew back I believe an hour and a half back only to not have proper fuel equipment which took fueling forever and caused our crew to go past their duty day which made use get diverted again to Iceland for a new crew and even more gas. We were held on the plane for a total of 8 additional hours! We were never allowed to get off the plane, we were given very minimal food and drink the additional 8 hours, and when my girlfriend asked what was going on your information person in Copenhagen said they had no idea what was going on with my Flight and had no idea where it was."

Pros: "Very comfortable and smooth flight, on board entertainment on first leg of trip was great. Food was fresh and good. Nice coffee & Tea service,"
Cons: "Boarding was a little scattered, but ok"

Pros: "One crew member was particularly nice and personable."
Cons: "We waited an hour in the plane before take-off and after boarding, during which time the crew deliberately filled the cabin icecold air thick with the highly toxic fumes from the deicing. I got a headache from it. Throughout the process the entertainment units were disabled, when they could have helped distract passengers from this ordeal. The food was disgusting. When the Danish government has repatedly bailed out SAS, it would make a lot more sense for everyone involved to have higher quality Danish products on board for the meals, especially for such things as dairy products."

Pros: "All went well !! On time friendly staff ."

Cons: "Food was really, really bad. Only one very bad choice ignoring health conditions of different passengers."

Pros: "The flight attendants were very nice and on the cross continent part of our flight we had dinner and breakfast served. Lots of leg room."

Pros: "Flight was on time and the crew was effcicient"
Cons: "My knees hit the sear in front of m before they recloined. No way to sleep."

Pros: "I loved that there were a lot of different movies, TV shows, games, music, and more to choose from- all for free! Then there was a dinner- not bad at all-, a snack later on, and breakfast too, all included. Headphones if you needed them ( lifesaver there as I had temporary misplaced mine), a blanket, and a pillow. The crew was really polite, and there was never more than one person in line for the bathroom."
Cons: "Nothing"

Pros: "They gave us blankets and pillows. Each seat had its own entertainment system but it only worked with the earbuds given out by the crew and the controls were cumbersome to use."
Cons: "The plane was hot and stuffy the entire trip. There are no longer individual controls for air. It was so uncomfortable and we were hot a sweaty the whole flight. The crew said that there was nothing they could do about it."

Pros: "We were eventually rebooked in the class we paid for."
Cons: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."

Cons: "Water and beer paying"

Cons: "Seat was uncomfortable."

Pros: "Upgraded 2 biz 4 reasonable $, everything great"

Pros: "Everything was great"
Cons: "Nothing to mention"

Pros: "Comfortable flight, friendly crew. Would fly again!"
Cons: "Food could have been better"

Cons: "I did not like my flight because ... I could not take it! I needed to change only one date (return) and was quoted $1300 for that one change. Getting a completely new ticket was cheaper, but not cheap. With such cost of even minor changes, next time I will look into booking directly with airlines, instead of Kayak; sorry to say that, as I really liked using your service."

Pros: "Nothing at all"
Cons: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"

Pros: "Excellent meal and very friendly staff."
Cons: "The cabin temperature seemed pretty warm."

Cons: "Not enough room to work on laptop."

Pros: "Easy flight, nice crew members, no issues had here"
Cons: "My luggage didn't show up for five days of a 7 day trip from a direct flight! SAS was completely useless by phone, email, and Facebook.... They set up a phone line that nobody monitors and had my luggage in-country for days before even sending someone to deliver it"

Pros: "12 people got bumped!"

Cons: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."

Pros: "Wide seats with excellent leg room in exit row- a bottle of water waiting at or seats-- we love the two seat configuration --attendants ready to serve any need with a smile."
Cons: "Bought our tickets from Kayak and as a result had a very difficult time upgrading seats."

Pros: "More room in normal seats and more comfortable. Newer and better screens than United too."
Cons: "Airplane food is almost never great, but it was edible."

Pros: "Flights were on time. Crew was great."

Pros: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"

Pros: "The flight crew (flight attendants are the best I've encountered in terms of tone and hospitality) cleanliness, the food, frequent offers of water, your own TV and numerous options for entertainment and ability to track flight"
Cons: "Like the sleek style but still wish there was a little more leg room"

Cons: "Miserable cramped seating ."

Cons: "1st class could not board because that area was not cleaned"

Pros: "Overall, the flight was good. As always, I like SAS's service. Crew are friendly and accommodating."
Cons: "When waiting to board the flight, it was difficult to understand when different parts of the plane were boarding because of the soft volume of the loud speakers. All people could really hear was "boarding now", which created a bit of a rush of everyone. It would be helpful if there were an SAS representative to stand next to the line, to physically say to people, 'Okay, we are now only doing priority boarding. If you are priority boarding, please stand her. After that, if you are business class, please stand here. Everyone else, please wait, but know that we will start to board from the back of the plane. Thank you." This will to help guide people BEFORE the ticket check."

Cons: "Charging for second beverage. Losing our bag and not getting it to us for the duration of our travels, despite repeated promises to do so."

Pros: "Free upgrade to SAS Plus, what's not to like!"

Pros: "The Plus Seating was really good"

Pros: "Entertainment options great, crew very helpful"
Cons: "The gate switched last minute. The crew was late, as the reason for the delay"

Pros: "Lucky is the passenger to get onboard a new SAS plane! Cleanliness aside. The built in phone chargers to the tele is genius. Nice to land fully charged!"
Cons: "I didn't like that they interrupted programming to announce they were walking on board shopping through the cabins. They did this twice! Really unnecessary!"

Pros: "On time flights. Very friendly personnel"

Pros: "Clean airplane, good food and good customer service from check in to landing."

Pros: "I liked that it was comfortable and that the crew did not constantly make announcements or wake you. They made boarding easy. I loved being able to utilize the lounge. My 4 hour layover was easy and relaxing."

Cons: "I didn't like putting two family on different seats far from each other"

Pros: "Was on time! Not croweded!"

Pros: "Hi enjoy the trip"
Cons: "No complaints"

Cons: "Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear."

Pros: "Smooth flying"
Cons: "Choice of movies"

Pros: "I got an extra blanket."
Cons: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."

Pros: "it was just okay. nothing spectacular."
Cons: "my luggage was misplaced and I didnt have it for 3 days."

Pros: "Loved it"

Cons: "food"

Cons: "Layover and delay we're extremely wrong and they booked me on a separate flight from my party."

Pros: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."

Pros: "It was comfortable and smooth."
Cons: "It was all good."

Pros: "Airplane was nice."
Cons: "I paid $90 for economy comfort for my flight and did not get an economy comfort seat. I am very disappointed with Finnair in this. They will not refund my money at the airport and now I need to go through their home office for a refund. It was bad enough not having any extra leg room on a red eye when you are over 6 feet tall but now I have to jump through hoops to get my money back."

Pros: "Comfort"
Cons: "Choice of movies"

Pros: "Selection of many movie choices"
Cons: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Pros: "Crew attitude, food, bluberry juice, punctuality"
Cons: "Babies under 1yr need bassinet by regulation, pls implement. Tough to hold kid for 8 hrs, even with baby bjorn - can injure baby's neck!"

Cons: "Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering"

Cons: "Delayed"

Pros: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Cons: "all the info should be listed on the web as well that the cost is half more than the website"

Cons: "Delay"

Pros: "Movie selection ok."
Cons: "Minimal coach legreeom even for an average-height passenger."

Cons: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Cons: "There is no wi-fi There is no possibility to charge your mobile"

Pros: "It was comfortable and not too crowded"

Cons: "Usually, in the morning, a light breakfast is served. This time, there was none."

Pros: "Flight was on time Baggage arrived on time Light breakfast was good [ I chose not to have dinner ] Slept through 95% of the red-eye flight so it was a good experience"
Cons: "Seating is cramped in economy"

Cons: "30 min between flying"

Cons: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."

Cons: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"

Pros: "It was cancelled"
Cons: "It was cancelled"

Pros: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Pros: "Good"
Cons: "Breakfast"

Pros: "Friendly staff"
Cons: "Very cramped"

Pros: "Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good."

Pros: "As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again."

Cons: "Need wifi to work. Highly dissapointed that BRITISH air doesn't have this feature. Most airlines do!!"

Pros: "Other than the fact that it's a direct flight from jfk to Helsinki, there's not much else to like about it"
Cons: "Even though we paid extra for comfort seats, the seats were extremely uncomfortable! Not just the lack of sufficient leg room (especially when the person in front reclined) but most importantly the quality of the cushions. They were like cardboard and extremely uncomfortable to sit on. We were not able to sleep at all due to the discomfort! Additionally, they lost my luggage. It has been more than 24 hrs since I landed and I still haven't heard anything from them as to where my luggage was, when I should expect it why it still hasn't been delivered. Overall, a terrible experience."

Pros: "N/A"
Cons: "Small uncomfortable airplane."

Pros: "Fabulous crew, easy flight with just a few periods of chop - captain kept us well aware of what was happening at all times."
Cons: "Poor entertainment (no individual units on seats), and the 767-300 has almost no leg room in economy."

Pros: "I have a BA - Gold card- BA lounge was good."
Cons: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Pros: "Head phone jack was not working in my seat."

Pros: "On time departure and early arrival"
Cons: "Was not Finnair but American Airlines operated flight, so cramped, no personal entertainment system, sub charger, etc. Would have been great if this was 1996 and not 2016."

Cons: "Nothing was dairy free, staff did not even have access to ingredients so I could check myself."

Pros: "Aircraft was so old.Paying $1,000 for that, when any other airline uses decent aircrafts, is just unacceptable."

Cons: "no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest"

Cons: "Excellent"

Pros: "I had tsa which started the trip in a wonderful way! On time. Captain seemed nice and competent. The crew nice too."
Cons: "I flew American not finnair. Very confusing. I paid 65$ for a better seat. It was further forward but not worth the money and the others around me I don't think they paid extra. No movies. Couldn't see the screen."

Pros: "The fare was the best I found and it got me home on short notice. Service and facilities were the same as other major airlines as the flight was operated by a code share partner. Online booking was smooth and painless."
Cons: "Nothing. I paid for economy and expect all the issues with flying economy. Finnair is in no way to fault for any issues on my flight."

Cons: "It is over a month now and I am still waiting to get my American Airlines miles awarded to my account. The trip was booked through FinnAir but operated by American Airlines. They are both members of the same alliance. The airline miles number was confirmed with American Airlines upon check-in. But now, American Airlines wants proof of my ticket receipt and boarding pass. I have my ticket receipt but who keeps their paper boarding pass these days? Hope my photo of the gate details suffices for my boarding pass."

Pros: "Nice new plane"
Cons: "Seats too narrow"

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