Pros (+) Front desk and all the staff was excellent. We asked for a first floor and quiet room and they attended our request properly and on time. Delicious breakfast.
Cons (-) Everything great.
3 stars
Hotel Ronda Minerva
Av Lopez Mateos Sur 265, 44520 Guadalajara, Jalisco, Mexico
Guadalajara, Mexico
See location+52 333 121 4700Photos of Hotel Ronda Minerva
Overview
Hotel with a 24-hour front desk, a short walk to Minerva Roundabout Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and a children's pool are onsite. Ronda Minerva offers 67 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily. An outdoor pool and a children's pool are on site.
Amenities at Hotel Ronda Minerva
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
- Business center
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Shower cap
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Soundproofing
- Telephone
- Tile/marble floor
- Storage available
Accessibility and suitability
- Entire unit wheelchair accessible
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Designated smoking area
Dining
- Grocery deliveries
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee machine
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Pool and spa
- Spa
- Outdoor pool
- Pool towels
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Socket near the bed
- Wardrobe or closet
Things to do
- Gift shop
- Casino
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Child pool
Fitness
- Fitness center
Reviews of Hotel Ronda Minerva
8.7
Very good
2045 verified ratings
Wonderful
1092
Very good
332
Good
227
Okay
118
Fair
118
Mediocre
61
Poor
97
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the hotel primarily due to poor service, particularly from the front desk staff, and persistent noise from nearby train tracks. While some staff members were praised for their friendliness and helpfulness, the overall experience was marred by issues such as cleanliness and the inability to resolve complaints effectively. Many guests noted that the noise from trains made it difficult to sleep, impacting their overall stay.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
200 reviews
9.1 out of 10
2 reviews
10 out of 10
1 review
5.5 out of 10
2 reviews
All reviews
Pros (+) Nothing
Cons (-) The receptionist named Adriana was rude in any posssible way not only to me and my spouse but to serveral other guests as well. I can tell that she is not happy at her work. About the place, it is too run down and it need improvement in also the place is right next to the train truck and cargo trains go by offend during the day and night
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
The hotel is very clean, and the housekeeping staff does an amazing job to ensure the rooms are well-maintained and comfortable for guests.
What are the best features of the hotel's amenities?
The hotel offers a variety of amenities, including a swimming pool, a gym, and beautiful gardens. The property is well-kept and has double-glazed windows to minimize noise from the nearby train tracks.
Is the hotel staff friendly and helpful?
The staff is very friendly and attentive, providing excellent service to ensure guests feel welcome and have a pleasant stay. Some guests have highlighted specific staff members for their exceptional service.
How is the food quality at the hotel?
While some guests have found the food to be exceptional, others have mentioned that the restaurant's menu is limited and the quality of some dishes could be improved. However, the hotel offers special diet menus and room service for added convenience.
What can guests expect in terms of parking availability?
While the hotel offers free parking, some guests have mentioned that the parking spaces can be limited. It's advisable to consider this when planning your visit, especially during peak seasons.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Train Tracks
Several guests mentioned that the train passing close by can be noisy, so consider requesting a room away from the train tracks to minimize disturbance during your stay.
Check Pool Availability in Advance
Some guests were disappointed to find the pool closed due to maintenance. It's advisable to check with the hotel in advance if the pool is a key feature of your stay.
Be Mindful of Noise Levels
As the hotel is close to a busy road and train tracks, guests recommended being prepared for potential noise disruptions, especially at night.
Consider Bringing Earplugs
Due to the proximity to train tracks, some guests suggested bringing earplugs to ensure a good night's sleep, especially for light sleepers.
Confirm Room Amenities
A few guests mentioned discrepancies between the room images and the actual amenities. It's advisable to confirm the room features and layout before making a reservation.
Plan for Parking
Several guests noted limited parking spaces, so if you're traveling by car, it's recommended to plan for parking in advance or consider alternative transportation options.
Take Advantage of the Nearby Attractions
The hotel's proximity to various attractions such as Casa Taller Jose Clemente Orozco and Los Arcos de Guadalajara makes it convenient for exploring the area. Consider visiting these nearby attractions during your stay.
Be Aware of Restaurant Limitations
Some guests found the restaurant disappointing due to limited menu options and early closing times. Consider exploring dining options in the surrounding area for more variety.
Inquire About Room Views
Guests appreciated the beautiful views from certain rooms. If a scenic view is important to you, consider inquiring about room options with pleasant views.
Consider Language Barriers
A few guests mentioned challenges with English communication at the hotel. If you're not fluent in Spanish, it may be helpful to have a translation app or basic Spanish phrases handy for smoother interactions.
Location
Av Lopez Mateos Sur 265, 44520 Guadalajara, Jalisco
What's nearby
- La Minerva0.3 mi
- World Trade Center Guadalajara0.9 mi
- La Gran Plaza Shopping Mall1 mi
- Expo Guadalajara1.2 mi
- Chapultepec1.4 mi
- Parque Revolución2.2 mi
- Museo de la Ciudad2.5 mi
- Museo del Periodismo y las Artes Graficas2.8 mi
- Catedral de Guadalajara2.8 mi
- Teatro Degollado3 mi
- Andares3 mi
- Pantheon of Belen3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Ronda Minerva
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $49 |
Average price (weekend night) | $46 |
When to book a room at Hotel Ronda Minerva
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in GuadalajaraGood to know
Value for money | 8.9 |
|---|---|
Distance to city center | 3.0 mi |
Nearest Airport | Guadalajara Miguel Hidal |
Distance to airport | 11.4 mi |
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