Pros (+) The hotel is very nice , clean and comfortable with very nice and friendly staff , they provide good service.
5 stars
Hilton Guangzhou Tianhe
No 215 Linhe Xi Heng Road Tianhe, Guangzhou 510500, China
Guangzhou, China
See location+86 206 683 9999Photos of Hilton Guangzhou Tianhe
Overview
Located close to Guangzhou East Railway Station, Hilton Guangzhou Tianhe provides guests with an ideal base when visiting Guangzhou. It offers 5-star accommodation and views of the city.
Guests staying at Hilton Guangzhou Tianhe can enjoy taking a dip in the outdoor pool, working out in the fitness center or relaxing with a drink at the bar. Guests have access to express check-in/check-out, 24-hour reception and a meeting room.
Hilton Guangzhou Tianhe's 498 contemporary rooms provide wireless internet access, plus all the essentials for an enjoyable stay. There are also several connecting rooms designed to accommodate families or groups travelling together.
Hilton Tianhe Hotel Guangzhou boasts convenient dining options, such as Italian dishes at II Ponte and Chinese food at Sui Xuan Chinese Restaurant. In the evening, guests are invited to wind down in the comfortable lounge bar.
The hotel enjoys a superb location, allowing guests easy access to a range of tourist attractions and restaurants. It is also within walking distance of CITIC Plaza and Tianhe Stadium.
Latest deals for Hilton Guangzhou Tianhe
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Guangzhou Tianhe
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lockers
- Privacy curtain
- Storage available
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Carpeted
- City view
Basics
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Internet (surcharge)
- Free Wi-Fi
- Wi-Fi (surcharge)
- Linens
- Towels
- Trash cans
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Outdoor pool
- Pool with a view
- Steam room
- Spa and wellness center
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Board games/puzzles
- Cooking classes
- Beauty salon
- Pool table
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Baby safety gates
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Outdoor
- Grill
Reviews of Hilton Guangzhou Tianhe
8.7
Very good
1907 verified ratings
Wonderful
914
Very good
332
Good
296
Okay
119
Fair
107
Mediocre
53
Poor
86
Summary of reviews
Guests say
Guests generally appreciated the hotel's good location and cleanliness, highlighting the convenience of nearby shops and restaurants. However, there were notable complaints regarding service, including issues with unauthorized charges and poor communication. Overall, the hotel offers a pleasant stay but has room for improvement in customer service.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
271 reviews
9 out of 10
8 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Hilton Guangzhou Tianhe?
Many guests have praised the very comfortable beds and rooms at the hotel.
Is parking available at Hilton Guangzhou Tianhe?
Yes, the hotel offers free parking and secured parking for guests.
What can guests expect from the food quality at Hilton Guangzhou Tianhe?
The hotel provides a variety of dining options, including Italian and Chinese dishes, with a good breakfast menu and halal restaurant nearby.
How is the cleanliness at Hilton Guangzhou Tianhe?
The hotel is well-maintained, clean, and spacious, providing a safe and strategic place to stay.
What is the best time to visit Hilton Guangzhou Tianhe?
The low season is in August, while the high season is in October, offering different experiences for visitors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or landmark comes highly recommended.
Consider the Junior Suite for Families
Guests highlighted that the junior suite is spacious and can easily accommodate 2 adults and 2 children. It's a convenient option for families.
Explore Nearby Dining Options
The hotel's location provides easy access to a range of restaurants. Guests recommended exploring the nearby mall and restaurants for dining options.
Be Mindful of Room Temperature
Some guests experienced issues with room temperature control. It's advisable to check the room temperature upon arrival and request assistance if needed.
Take Advantage of the Hotel's Location
The hotel is within walking distance of several attractions and the metro station, making it convenient for exploring the city. Consider planning visits to nearby Tianhe Stadium and Guangzhou Opera House.
Check for Language Preferences
While most staff are proficient in English, some guests suggested that the hotel should improve English-speaking services. It may be helpful to communicate specific language preferences during interactions.
Consider the Executive Lounge Access
Guests appreciated the executive lounge access, which offers additional services and amenities. Consider this option for a more exclusive experience.
Plan for Check-in and Check-out Time
Some guests experienced longer wait times during check-in and check-out, especially during peak hours. It's advisable to plan accordingly and utilize express check-in services if available.
Be Aware of Deposit Requirements
The hotel may request a deposit upon check-in. Guests should be prepared for this and inquire about the deposit amount and refund process to avoid any surprises.
Stay Informed About Seasonal Variations
Guests highlighted that the hotel's location near the metro and mall makes it a strategic choice, but it's important to be aware of any seasonal variations in crowd levels and nearby attractions.
Location
No 215 Linhe Xi Heng Road Tianhe, Guangzhou 510500
What's nearby
- Tianhe Stadium0.6 mi
- CITIC Plaza0.7 mi
- Taikoo Hui1.1 mi
- Guangzhou International Finance Center1.9 mi
- Zhujiang New Town2 mi
- Guangzhou Opera House2.1 mi
- Tianhe Coach Terminal Station2.4 mi
- Jinan University2.5 mi
- Baiyun Mountain2.7 mi
- Canton Tower2.7 mi
- Sun Yat-Sen University3.7 mi
- Canton Fair Complex4.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Guangzhou Tianhe
Low season | January |
|---|---|
High season | November |
Average price (weeknight) | $173 |
Average price (weekend night) | $202 |
When to book a room at Hilton Guangzhou Tianhe
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Guangzhou Tianhe
FAQs when booking at Hilton Guangzhou Tianhe
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See most recommended stays in GuangzhouGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | Foshan Shadi |
Distance to airport | 16.3 mi |
Everything you need to know for your stay in Guangzhou
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