Good to know
|Distance to city center||1.0 mi|
|Distance to airport||16.6 mi|
|"The staff was very helpful"||(in 10 reviews)|
|"Very good hotel."||(in 20 reviews)|
|"Great position, clean and comfortable room."||(in 12 reviews)|
|"Rude and untrained staff"||(in 8 reviews)|
|"The breakfast buffet is so bad."||(in 9 reviews)|
|"Our room stunk of stale smoke."||(in 9 reviews)|
Time of year
Show reviews that mention
|bit dated||in 5 reviews|
|breakfast included||in 27 reviews|
|businesses and restaurants||in 2 reviews|
|center of town||in 6 reviews|
|cigarette ash||in 4 reviews|
|clean room||in 31 reviews|
|great bed||in 21 reviews|
|great location||in 49 reviews|
|guilin||in 3 reviews|
|hotel room||in 2 reviews|
|li river||in 18 reviews|
|nice hotel||in 32 reviews|
|river bank||in 16 reviews|
|rooftop terrace||in 6 reviews|
|smoking room||in 12 reviews|
|staff very helpful||in 23 reviews|
|swimming pool||in 6 reviews|
|toilet leaked||in 4 reviews|
|unable to communicate||in 6 reviews|
|walking street||in 9 reviews|
I had a fall at a train station just before check in and was unable to walk. The staff at the hotel were extremely helpful and even provided me with a wheelchair and a bath chair throughout my stay. They were a great help in arranging my transport to the airport too. They certainly went out of their way to ensure my comfort.
Good location with many local eating places within walking distance.
Hairdryer didn’t work well. Had to get it changed.
Staff were courteous and professional. Nothing was too much trouble. Excellent facilities and location
This is not a hotel that meets the Sheraton standard - Horrifying tour service ! How can Sheraton suggest its clients a tour agency that has a fraudulent tour guide named Chin Chin (English name Jennifer) that overcharges entrance tickets to make extra money? We only realised this, because my daughter speaks mandarin. The Sheraton suggested tour agency sold a private tour for me and my daughter at a fix rate. To avoid any mishaps, every site to visit was planned one day in advance with the English speaking guide Chin Chin (Jennifer), nothing was added during the tour. We left the Hotel late for the tour in the morning, so to compensate for the missed time we removed one of the sites to visit. Once we came back from the tour, the agency required more money because we were late, even though we were not told that the tour ended at a specific time. The guide Chin Chin (Jennifer) was offensive, shouted to us as clients, made plans to shorten the tour without our knowledge as she didn’t want to go to the sites we agreed to visit the day before, gave wrong informations to us, to the driver and to the agency manager. I reported the incidents to one of the Hotel managers who helpfully got in contact with the tour agency manager, who did not find the matter deem of a meeting or worth his attention. Well done.....I strongly suggest that Sheraton kick them out of their Hotel to save themselves a bad reputation and a lot of unhappy client.
Sheraton Guilin Hotel is ideally located on the west bank of the Li River as well as situated right in downtown area. The Zhengyang walking street and the popular snack street are only steps away. The hotel’s geographical location is richly endowed by nature with the beautiful Elephant Trunk and Fubo Hill around, fully equipped by the hotel and surroundings’ facilities. The train station is only 4 kilometers away. To the Liangjiang International Airport takes 40 minutes by car. Our deluxe city hotel boasts 408 newly renovated, well-appointed guest rooms, including 17 suites. Ranging from 30 to 155 square meters, most of these accommodations overlook the beautiful Li River.Soothing interior décor includes warm-toned carpeting and a blue, orange or red armchair. Each room is equipped with High Speed Internet Access, a plasma flat screen TV and a refreshment center. Get a good night’s sleep in a Sheraton Signature Sleep Experience bed.
based on 2,138 reviews
Things to Know
- Friendly atmosphere
- Friendly service
- Wonderful sightseeing
Policies vary by room type and provider.
FAQs when booking at Sheraton Guilin Hotel
Where is Sheraton Guilin Hotel located?
Sheraton Guilin Hotel is located at 15 Bin Jiang Road in Qixing, 1 miles from the center of Guilin. Zizhou Scenic Resort is the closest landmark to Sheraton Guilin Hotel.
When is check-in time and check-out time at Sheraton Guilin Hotel?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Guilin Hotel.
Does Sheraton Guilin Hotel offer free Wi-Fi?
Yes, Sheraton Guilin Hotel offers free Wi-Fi.
Does Sheraton Guilin Hotel offer free parking?
Yes, Sheraton Guilin Hotel offers free parking.
Does Sheraton Guilin Hotel offer free airport shuttle service?
No, Sheraton Guilin Hotel does not offer free airport shuttle service.
How far is Sheraton Guilin Hotel from the airport?
Sheraton Guilin Hotel is 16.6 miles from Guilin. Sheraton Guilin Hotel is 93.1 miles from Liuzhou.
Can you bring pets to Sheraton Guilin Hotel?
No, pets are not allowed at Sheraton Guilin Hotel.
Does Sheraton Guilin Hotel have a pool?
Yes, Sheraton Guilin Hotel has a pool onsite.
Most Popular Landmarks
- Zizhou Scenic Resort 0.3 mi
- Seven-Star Park 0.4 mi
- Guilin City Centre 0.5 mi
- Jingjiang Princes' City 0.6 mi
- Elephant Trunk Hill 0.6 mi
- Solitary Beauty Peak 0.6 mi