Cons (-) The hotel is too old, smelled like mold all the time.
5 stars
Sheraton Guilin Hotel
Photos of Sheraton Guilin Hotel
Overview
Transform your trip to China with a stay at Sheraton Guilin Hotel, an ideally located hotel in Guilin, on the banks of the Li River close to Zhengyang Walking Street, Elephant Trunk Hill and Fubo Mountain. Our family-friendly hotel boasts 408 newly renovated, well-appointed guest rooms, many of which overlook the beautiful Li River or garden and all offering complimentary Wi-Fi and Sheraton Signature beds for a good night's sleep. Upgrade to one of our spacious suites or Club level rooms to access the Club lounge with complimentary benefits. Guests can relax at our hotel's state-of-the-art leisure gym and outdoor pool, or experience a delicious meal at our restaurants, as well as in-room dining. For those wishing to host a meeting or special event in Guilin, China, our hotel has an array of inspiring spaces complete with smart technology and bespoke planning services to ensure a successful day.
Amenities at Sheraton Guilin Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Business center
General
- Window
- Executive lounge access
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Quiet street view
- River view
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Dining
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Kettle
- Refrigerator
- Coffee machine
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Game room
- Cycling
- Darts
- Beauty salon
- Hiking
- Foosball table
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Sauna
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Airport shuttle
Media and entertainment
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sheraton Guilin Hotel
8.2
Very good
403 verified ratings
Wonderful
120
Very good
71
Good
104
Okay
38
Fair
44
Mediocre
18
Poor
8
Summary of reviews
Guests say
Guests generally appreciated the hotel's great location, being close to attractions and amenities. However, many reviews highlighted significant issues with service quality, including unhelpful staff and poor communication. Cleanliness was also a concern, with some guests mentioning unpleasant odors and outdated facilities. Overall, while the location received praise, the service and cleanliness left much to be desired.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
123 reviews
8.8 out of 10
12 reviews
6.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main attractions near the hotel?
The hotel is conveniently located near attractions such as Elephant Trunk Hill, Jingjiang Princes' City, and Seven-Star Park, making it easy for guests to explore the area.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities including an outdoor pool, sauna, and spa, providing guests with opportunities for relaxation and rejuvenation during their stay.
What can guests expect from the hotel's dining options?
Guests can enjoy a wonderful breakfast with a wide range of Western food items, and the hotel also offers a restaurant and bar/lounge for dining and socializing.
How is the hotel's customer service?
The hotel's staff is known for being attentive, friendly, and helpful, providing excellent service to ensure guests have a great stay.
What is the best time to visit the hotel?
The low season is in April and the high season is in September, offering guests the opportunity to choose the best time to visit based on their preferences and travel plans.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with River View
Guests highly recommend choosing a room with a river view for a picturesque experience.
Consider Visiting in April
To avoid the high season crowds, consider visiting in April, which is the low season.
Explore Nearby Attractions
The hotel's proximity to attractions like Elephant Trunk Hill and Seven-Star Park makes it convenient for sightseeing.
Be Mindful of Renovation
Keep in mind that the hotel might be undergoing renovation, so it's advisable to inquire about the status before booking.
Check for Air Conditioning
If visiting during warmer months, ensure that the room has cooling air conditioning, as some guests reported issues with heating systems.
Request a Non-Smoking Room
Guests have reported encountering cigarette smoke in some rooms, so it's advisable to request a non-smoking room if sensitive to smoke.
Enjoy the Swimming Pool
Despite some feedback about the pool's depth and shade, guests enjoyed the swimming pool, especially for families with kids.
Consider Alternative Dining Options
Some guests found the breakfast and buffet dinner to be subpar, so exploring nearby dining options could be worthwhile.
Take Advantage of the Location
The hotel's central location offers easy access to the river, local food, and shops, providing a convenient and enjoyable stay.
Inquire About Vegetarian Options
If you have dietary preferences, it's advisable to inquire about the availability of vegetarian options for breakfast.
Location
15 Bin Jiang Road, Guilin 541001
What's nearby
- Guilin City Centre0.3 mi
- Elephant Trunk Hill0.5 mi
- Jingjiang Princes' City0.5 mi
- Zizhou Scenic Resort0.6 mi
- Seven-Star Park0.7 mi
- Jiangjun Bridge Ruins2.1 mi
- Reed Flute Cave2.3 mi
- Tang's Villa15.8 mi
- Yangdi-Xingping scenic area22.6 mi
- Guilin Laozhai Mountain28.9 mi
- Lingqu Canal33.2 mi
- Dragon's Backbone Rice Terraces34 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Guilin Hotel
Low season | September |
|---|---|
High season | June |
Average price (weeknight) | $106 |
Average price (weekend night) | $105 |
When to book a room at Sheraton Guilin Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Guilin Hotel
FAQs when booking at Sheraton Guilin Hotel
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See most recommended stays in GuilinGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Guilin |
Distance to airport | 16.3 mi |
Everything you need to know for your stay in Guilin
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