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The staff was helpful in doing for us an on-line check-in for a flight. We appreciated the "old house" style. I would have appreciated more accessible internet facilities.
Rooms were adequately clean. The staff treated us as a necessary but unfortunate part of their jobs. The check in desk unappologetically mixed up our rooms and the barman was more concerned with doing his paperwork than serving his customers.
everything at the hotel was fantastic. The staff were friendly and helpfull, couldn't do enough for us. The setting of the hotel is beautiful and it has been sunny everytime we have visited!! The food and service is faultless. There was a couple who enjoyed it so much they were trying to book for another two nights, which says a lot. No
Excellent location,staff very friendly & helpful, lovely cooked full Scottish breakfast !! nothing
Friendly, helpful staff Small rooms and showers
Most of the staff were friendly,the rooms are clean and tidy and the food was very good. No internet access from the room or any Freeview TV.
first class food; wonderful helpful polite staff, wonderful setting around hotel
The quietness of the lounge with no t.v or music, meant you could chat and relax in comfort.
It felt like a home from home.Staff were lovely nothing was a bother to them, owners came and asked us if everything was ok,pointing out places we may want to visit etc,such a lovely couple. Rooms spotlessly clean and very nice decor.Breaksfast staff constantly bringing out fresh food which was fantastic quality, great place to relax away from city but not too far if you want to venture in. Free parking was fab and fantastic location, we didnt want to leave and I would definitely return. No, can honestly say one of the best hotels I have stayed at.
It's relaxed manner, yet there was an air of sophistication to it also. The lack of a cooked breakfast would make me think twice about staying at this hotel again.
Great friendly welcome, beautifully furnished house, felt like staying as a welcome guest in a home rather than a B&B or hotel. Fantastic bathrooms and great breakfast! Just that we weren't there long enough to really enjoy it!
Attention to detail None
Warm welcome, wonderful food, fabulous bedroom and bathroom with garden views. Interior of the house is beautifully decorated. We hope to go back again.
Perfect hosts, relaxed atmosphere, ideal for a relaxing break.
Everything -absolutely perfect -very welcoming, friendly, perfect house in a perfect location
it is clean and very comfortable, Very helpful owner and staff, Could not think of any negative thing to report, I was able to stay an extra day, which was very helpful
The peace and tranquility of the place, the hugely comfortable bed, the house, the feel of it and its decor, the gardens, the welcome; I genuinely wanted to to stay longer. This is a wonderful find. no
I was really amazing place, calm and relax! No bus stop near hotel
Food is exceptional. None
Staff were excellent, food was excellent what a great place I will be back
charming place, service and staff was excellent
The peaceful surroundings and the atmosphere of almost being at home.
Loved the gardens! the rooms were wonderful, large, comfortable. Wifi was spotty, but we weren't there on business. Strategically located for nearby golf courses and visiting castles, Greywalls is a fabulous spot for anyone visiting the Scottish coast. 20 minutes from St.Andrews, not far from Edinburgh, it is a hotel we would return to in an instant and try to stay longer. The staff did everything they could to make us comfortable and to help us celebrate a 60th birthday in our family. We had a tour of the gardens from the head gardener himself who couldn't have been nicer. This was the highlight of our trip. Highest recommendations!
It was a convenient location for our purposes. The hotel needs an overhall. It is tired and dated. The furniture has seen better days.
Friendly staff on the whole; made to feel welcome
Staff very friendly. Nice and cosy bar and restaurant. Food very nice. The beds were terrible and needed throwing out. The rest of the room was lovely.
A very friendly welcome.Good parking. Good choice of bar meals. No lift.
John, Harvey and Roz were great hosts. Very friendly.
very nhelpful staff and food was very good
staff, food, comfort no
No additional charge for internet use (Some Hotels charge £5 / Hr I will not pay & avoid those Hotels) This Hotel has installed Flat screen Free View TV's Radiator in room did not work And the new desk light on the dresser had no socket to plug it into
Friendly staff, Good breakfast! And plenty parking. Beds could do with a new matress, bathroom a little dated but very clean