Lac Long Hotel

Guests have found the beds to be comfortable and the rooms spacious, providing a good night's sleep during their stay.

Yes, parking is available at the hotel, but there have been instances where guests were charged for parking despite it being included in their room amenities. It's advisable to clarify this with the hotel staff upon arrival.

The hotel offers a great breakfast and attentive service, as mentioned in guest reviews. However, there have been some concerns about people smoking in the breakfast room.

Guests have appreciated the daily housekeeping and the hotel's efforts in disinfecting high-touch surfaces, but there have been mentions of the hotel being a bit old with no renovation on the carpet.

While many guests have praised the friendly and helpful staff, there have been specific instances where guests experienced unsatisfactory behavior from a receptionist, as well as issues with customer support and facilities not meeting expectations.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake or the city comes highly recommended.

The hotel is conveniently located near several attractions, including Tam Bac Lake, Hai Phong Museum, and Hai Phong Opera House, making it easy to explore the city on foot.

Some guests noted that the hotel is a bit old with no renovation on the carpet. When booking, consider requesting a renovated room to ensure a more modern accommodation experience.

Guests appreciated the spa and sauna facilities. Consider indulging in a relaxing spa treatment or unwinding in the sauna during your stay.

A few guests mentioned that people were smoking in the breakfast room. If you are sensitive to smoke, it's advisable to choose a designated non-smoking area during breakfast.

Some guests experienced discrepancies between the amenities advertised and what was provided. Before booking, it's recommended to confirm the amenities included in your chosen room type to avoid any misunderstandings.

The hotel offers a concierge service, which can be helpful for arranging tickets, currency exchange, and providing local recommendations. Don't hesitate to utilize this service for a more personalized experience.

If you plan to bring a car, ensure clarity on parking inclusions. Some guests mentioned being charged for parking despite booking a room with parking included. It's advisable to confirm this detail in advance.

Many guests praised the hotel's breakfast, describing it as tasty and a great value for money. Be sure to take advantage of the complimentary breakfast during your stay.

The hotel boasts multilingual staff, which can be advantageous for international travelers. If you encounter any language barriers, don't hesitate to seek assistance from the proficient multilingual team.