Overview

Palace Hotel Hakone

1245 Sengokuhara, Hakonemachi, Hakone, Japan
+81 460 848 501

$147+

Rates
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Overall guest ratings

8.1/10 Excellent
Based on 721 reviews
See all reviews

Review highlights

  • 9.5
  • 8.9
  • 4.6
  • 4.1

Good to know

  • Spacious rooms
  • Close to public transport

Nearby

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    About

    Located in Hakone (Sengokuhara), Palace Hotel Hakone is convenient to Hakone Visitor Center and Daihakone Country Club. This hotel is within close proximity of Owaku-dani Valley and Great Boiling Valley.

    Rooms

    Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and LED televisions. Digital programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as minibars and blackout drapes/curtains.

    Rec, Spa, Premium Amenities

    Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as hot springs, an outdoor pool, and a sauna. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk.

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    Amenities

    • Free Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Concierge service
    • Cribs available
    • Laundry service
    • Spa
    • Sauna
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 721 reviews
    • 9.5 "Very comfortable."
    • 8.9 "Great service."
    • 8.5 "Rooms are great."
    • 7.6 "Good location."
    • 6.4 "Internet is average."
    • 4.6 "Disappointing food."
    • 4.1 "Breakfast is below average."
    • 4.0 "Vibe wasn't good."
    • 4.0 "Value below average."
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    Overall Rating

    8.1 Excellent
    Based on 367 reviews
    • 9.5 "Very comfortable."
      9.7 "97% thought rooms were spacious."
      10.0 "100% thought it was pleasantly quiet."
      9.5 "95% said the beds were comfortable."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.4 "Rooms are great."
      9.7 "97% thought rooms were spacious."
      9.8 "98% thought the view was good."
      8.3 "83% said rooms were clean."
      9.5 "95% said the beds were comfortable."
    • 7.5 "Good location."
      9.9 "Near to public transport, according to 99%."
      9.0 "Easily accessible by car, said 90%."
      8.9 "89% liked the proximity to sightseeing."
    • 6.1 "Internet is average."
    • 4.4 "Disappointing food."
      1.0 "The price was too high for 90%."
      2.7 "73% did not like what was on the menu."
    • 3.9 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.7 "Value below average."
      1.0 "The price was too high for 90%."
    • 3.6 "Breakfast is below average."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 317 reviews
    • 9.5 "Very comfortable."
      9.6 "96% thought rooms were spacious."
      10.0 "100% thought it was pleasantly quiet."
      9.8 "98% said the beds were comfortable."
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 8.3 "Rooms are great."
      9.6 "96% thought rooms were spacious."
      9.9 "99% thought the view was good."
      8.1 "81% said rooms were clean."
      9.8 "98% said the beds were comfortable."
    • 7.6 "Good location."
      9.9 "Near to public transport, according to 99%."
      9.0 "Easily accessible by car, said 90%."
    • 4.4 "Value below average."
      1.0 "The price was too high for 90%."
    • 4.3 "Disappointing food."
      1.0 "The price was too high for 90%."
    • 4.1 "Vibe wasn't good."
      5.0 "50% thought the atmosphere was somewhat friendly."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 36 reviews
    • 9.6 "Very comfortable."
      9.6 "96% thought rooms were spacious."
    • 9.0 "World class service."
      9.0 "90% found the staff to be very friendly."
    • 8.6 "Rooms are great."
      9.6 "96% thought rooms were spacious."
    • 7.6 "Good location."
    • 4.8 "Disappointing food."
    • 4.0 "Value below average."
    Good to know
    "Spacious rooms"
    "Close to public transport"
    data provided by TrustYou

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