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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests found the Japanese rooms with traditional tatami flooring and futon beds to be comfortable and enjoyable, while others found the location remote and inconvenient, with limited dining options nearby.
Guests noted that the hotel does not provide meals, and there are limited dining options in the vicinity, with some restaurants closing early. It's advisable to plan dining arrangements in advance, especially for dinner, to avoid inconvenience.
The public hot spring at the hotel was highly praised by guests for its quality and relaxation. However, be prepared for some stiff slopes to access the onsen, and consider taking the cable car if needed.
If carrying luggage, consider using a taxi or the cable car from Gora station to access the hotel, as the steep hill leading to the entrance can be challenging.
Several guests appreciated the peaceful and relaxing atmosphere of the hotel, especially in the onsen, where they rarely encountered other guests.
While the hotel offers free Wi-Fi, some guests experienced poor internet signal on their cell phones and issues with the Wi-Fi connection. It's advisable to be prepared for potential connectivity challenges during the stay.
The hotel provides a charming and traditional Japanese ryokan experience, complete with friendly and accommodating staff. Guests enjoyed the cultural aspects, such as wearing Yukata robes and the traditional breakfast.
If needing to depart early, guests appreciated the hotel's willingness to accommodate their schedules, such as providing takeout breakfast and even driving guests to the station for early morning trains.
The hotel is conveniently located near attractions like Gora Park, Hakone Museum of Art, and Gora Railway Station, offering opportunities for leisurely exploration and cultural experiences.
Despite language barriers, guests found the hotel staff to be exceptionally kind, helpful, and accommodating, even using translation tools to ensure a pleasant stay.