Overview

Palace Hotel Hakone

1245 Sengokuhara, Hakonemachi, Hakone, Japan
+81 460 848 501

$146+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 881 reviews
See all reviews

Review highlights

  • 9.5
  • 9.2
  • 4.7
  • 4.7

Good to know

  • Spacious rooms
  • Close to public transport

Nearby

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    About

    With a stay at Palace Hotel Hakone in Hakone, you'll be convenient to Hakone Visitor Center and Daihakone Country Club. This hotel is within close proximity of Owaku-dani Valley and Great Boiling Valley.

    Rooms

    Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and LED televisions. Digital programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as minibars and blackout drapes/curtains.

    Amenities

    Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as hot springs, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk.

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    Amenities

    • Free Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Cribs available
    • Laundry service
    • Spa
    • Sauna
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 881 reviews
    • 9.5 "Very comfortable."
    • 9.2 "World class service."
    • 8.4 "Rooms are great."
    • 7.7 "Good location."
    • 5.2 "Vibe was decent."
    • 4.7 "Pool is below average."
    • 4.7 "Bad amenities."
    • 4.6 "Disappointing food."
    • 3.6 "Internet is poor."
    • 3.3 "Value below average."
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    Overall Rating

    8.2 Excellent
    Based on 484 reviews
    • 9.5 "Very comfortable."
      9.8 "98% thought rooms were spacious."
      10.0 "100% thought it was pleasantly quiet."
      8.2 "82% said the beds were comfortable."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      10.0 "Housekeeping was great, according to 100%."
    • 8.2 "Rooms are great."
      9.8 "98% thought rooms were spacious."
      9.3 "93% thought the view was good."
      8.4 "84% said rooms were clean."
      8.2 "82% said the beds were comfortable."
    • 7.8 "Good location."
      9.9 "Near to public transport, according to 99%."
      8.6 "Easily accessible by car, said 86%."
    • 5.0 "Vibe was decent."
      1.6 "84% criticized the unstylish hotel."
    • 4.7 "Disappointing food."
      0.7 "The price was too high for 93%."
      2.9 "71% did not like what was on the menu."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.6 "84% thought the facilities needed updating."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.5 "Breakfast is below average."
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    Overall Rating

    8.3 Excellent
    Based on 352 reviews
    • 9.4 "Very comfortable."
      9.7 "97% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      10.0 "100% thought it was pleasantly quiet."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.5 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 8.4 "Rooms are great."
      9.7 "97% thought rooms were spacious."
      9.7 "97% thought the view was good."
      8.1 "81% said rooms were clean."
      8.3 "83% said the beds were comfortable."
    • 7.0 "Good location."
      9.9 "Near to public transport, according to 99%."
      8.1 "Easily accessible by car, said 81%."
      7.0 "70% liked the proximity to sightseeing."
    • 5.0 "Vibe was decent."
    • 4.9 "Pool is below average."
    • 4.9 "Bad amenities."
      5.0 "50% thought the building was acceptable."
      1.7 "83% thought the facilities needed updating."
    • 4.5 "Disappointing food."
      0.6 "The price was too high for 94%."
    • 3.3 "Value below average."
      0.6 "The price was too high for 94%."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 44 reviews
    • 9.6 "Very comfortable."
      9.8 "98% thought rooms were spacious."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Rooms are great."
      9.6 "96% thought the view was good."
      9.8 "98% thought rooms were spacious."
    • 7.7 "Good location."
    • 5.2 "Vibe was decent."
    • 4.5 "Disappointing food."
    • 3.2 "Terrible value."
    View all review categories
    Good to know
    "Spacious rooms"
    "Close to public transport"
    data provided by TrustYou

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