Overview

Palace Hotel Hakone

1245 Sengokuhara, Hakonemachi, Hakone, Japan
+81 460 848 501

$150+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 841 reviews
See all reviews

Review highlights

  • 9.6
  • 9.0
  • 5.0
  • 4.9

Good to know

  • Spacious rooms
  • Close to public transport

Nearby

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    About

    Located in Hakone (Sengokuhara), Palace Hotel Hakone is convenient to Hakone Visitor Center and Daihakone Country Club. This hotel is within close proximity of Owaku-dani Valley and Great Boiling Valley.

    Rooms

    Make yourself at home in one of the 94 guestrooms featuring refrigerators and minibars. 32-inch LED televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as blackout drapes/curtains and in-room massages.

    Amenities

    Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as hot springs, an outdoor pool, and a sauna. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk.

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    Amenities

    • Free Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Concierge service
    • Cribs available
    • Laundry service
    • Spa
    • Sauna
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 841 reviews
    • 9.6 "Very comfortable."
    • 9.0 "World class service."
    • 8.8 "Rooms are great."
    • 7.8 "Good location."
    • 5.4 "Pool is mediocre."
    • 5.0 "Vibe was decent."
    • 4.9 "Bad amenities."
    • 4.2 "Breakfast is below average."
    • 4.0 "Disappointing food."
    • 4.0 "Internet is poor."
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    Overall Rating

    8.2 Excellent
    Based on 462 reviews
    • 9.5 "Very comfortable."
      9.8 "98% thought rooms were spacious."
      8.7 "87% said the beds were comfortable."
      10.0 "100% thought it was pleasantly quiet."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.5 "Rooms are great."
      9.8 "98% thought rooms were spacious."
      9.7 "97% thought the view was good."
      8.9 "89% said rooms were clean."
      8.7 "87% said the beds were comfortable."
    • 8.0 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.4 "Easily accessible by car, said 94%."
    • 4.9 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.9 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.6 "84% thought the facilities needed updating."
    • 4.5 "Breakfast is below average."
    • 4.2 "Disappointing food."
      0.7 "The price was too high for 93%."
      3.1 "69% did not like what was on the menu."
    • 3.9 "Value below average."
      0.7 "The price was too high for 93%."
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    Overall Rating

    8.3 Excellent
    Based on 336 reviews
    • 9.6 "Very comfortable."
      9.7 "97% thought rooms were spacious."
      10.0 "100% thought it was pleasantly quiet."
      9.2 "92% said the beds were comfortable."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.8 "Rooms are great."
      9.7 "97% thought rooms were spacious."
      9.9 "99% thought the view was good."
      9.0 "90% said rooms were clean."
      7.3 "73% were happy with the bathroom."
      9.2 "92% said the beds were comfortable."
    • 7.6 "Good location."
      9.9 "Near to public transport, according to 99%."
      9.3 "Easily accessible by car, said 93%."
    • 5.5 "Pool is mediocre."
    • 4.8 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
    • 4.7 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.0 "Disappointing food."
      0.7 "The price was too high for 93%."
    • 3.9 "Value below average."
      0.7 "The price was too high for 93%."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 42 reviews
    • 9.7 "Very comfortable."
      9.8 "98% thought rooms were spacious."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.8 "Rooms are great."
      9.8 "98% thought rooms were spacious."
    • 7.8 "Good location."
    • 5.0 "Vibe was decent."
    • 3.8 "Disappointing food."
    • 3.7 "Value below average."
    View all review categories
    Good to know
    "Spacious rooms"
    "Close to public transport"
    data provided by TrustYou

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